HeatCare
36 BARNWELL LANE
CROMFORD
DE4 3QY
Other services by this trader:
Gas Fitters and Servicing, Heating Engineers (Central Heating), Plumber,
Trade membership/qualifications:
Gas Safe, CIPHE (Chartered Institute of Plumbing & Heating Engineering), WRAS Approvals, Severn Trent Water Authority,
About HeatCare
24 hour domestic and commercial heating, plumbing and gas service. Our clients range from private customers through to large insurance companies. Chartered Institiue of Plumbing and Heating, Gas Safe, Watersafe.
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Customer reviews for this trader
Daren attended my initial appointment that I had made with him. During this inspection he found a fault with the main gas supply pressure. He took the time to call CADNET to inform them that this needed attending to ASAP. Meanwhile there was no
Called Daren at HeatCare with a problem shower - he came to look at job, and returned to do fault-finding and resolving flow problems within the week. Very pleased with the result, shower now working better than it ever has before. We will definitely use
Daren did an excellent job repairing our soil pipe. He took the time to find a very good guard option for it as well and cleaned everything up neatly. Clear communications. Thank you.
We called Daren about a plumbing issue , after coming out to look he said he would contact us with a price. Within a few days we had agreed a price and he had been out and completed the work for us. Daren was friendly and easy to deal with we would defini
After calling dozens of emergency plumbers, Daren was the only one to be able to help. He understood the problem right away and advised how he'd fix it, how much it would cost, and how long it would take. I'd happily recommend him to friends and family an
We had an urgent problem with our water cylinder which was leaking. Daren was very prompt, professional and efficient. He did an excellent job to a very high standard. I would definitely recommend him for any plumbing job.
Very pleased with Daren's thorough work. He showed up as agreed, took time to keep me informed, and listened to what I wanted. He seems to have done an excellent job, and was tidy and pleasant to deal with too. Highly recommended!
Daren was professional from his pre-visit communication through to the appointment and work that was carried out. Highly recommended. Thank you.
Once again Darren came to the rescue to sort out a problem with my boiler. Arrived within 3 hours of my phone call and soon had things
fixed for a very fair price. A great guy and a real professional; I don't go any where else. Highly recommended. I like
Top job on my new tap fitting and new stop tap, thanks Darren.
Daren was as always very professional and even offered some advice for how to deal with the issue I was facing myself in future. Would highly recommend for any plumbing work.
Very prompt, polite and capable engineer who completed a two-stage repair so we did not need to go without heating.
Very prompt and excellent service.
*Customer Feedback* Daren was very thorough and professional in the work that he carried
out and although he was running a bit late he did keep me informed. However I was not impressed with his attitude to other tradesman that were in the house at the tim
We'd noticed for a long while that our bathroom sinks were leaking
from the pipework underneath. Finally got round to looking for a plumber and came across Daren's details on Derbyshire Trusted Trader. He came over to take a look and identified the proble
I had a plumbing problem which I couldn't fix myself. I called Daren who responded quickly and he soon resolved the matter. Fair price and I would call him again if needed.
Daren came out on a Sunday to repair a leak and did an excellent job, going beyond what I had expected.
Excellent service from Daren throughout. Turned up exactly when promised, gave clear advice about the repair needed, returned
promptly and carried out the work quickly, efficiently and cleanly. I would not hesitate to contact him again in the future for a
Daren took care of the whole project in our rented cottage, liaising with the tenants and keeping me informed.
Very thorough, professional and pleasant
HeatCare were my 5th emergency service, forget the AA. My main stop tap failed on a Sunday and I called Darren in a bit of a panic. After a very friendly chat he said "I'm here when you need me" - brilliant. Darren came out as promised and carried the req
Darren from HeatCare sorted our problem out very quickly and
thoroughly. Would definitely recommend him and for sure we will use him again.
I called Daren after 8 o'clock on Saturday evening to a leak in my bathroom. He was with us in less than an hour and sorted the problem promptly. It was such a relief to get the leak stopped before major damage occurred. He has a wonderful positive 'can d
Daren was very professional, he came and talked us through the
problem and gave us a solution. He worked quickly and efficiently and we were very happy with the work. He was very helpful and I would
definitely recommend him. He also came promptly and gave
Daren was knowledgeable, hard working and efficient. He replaced our leaking hot water cylinder promptly and while the system was drained did some additional routine maintenance. He's kept in touch to ensure all is running well. His invoice was exactly as
Came out within 30 minutes on a Saturday evening. Fixed the leak with no problems. A very professional and friendly service. Thanks
Darren!
Darren was really good and went above and beyond was expected,
checking in after completing the work and resolving our problem. We would highly recommend him.
Daren was called out by our Insurance Company on a Saturday evening to deal with a water leak caused by a frozen pipe. He was very
efficient, arrived as arranged, dealt with the problem, provided a temporary solution and advised on the recommended way for
Daren came very quickly to restore our heating and did an excellent job. We will certainly use him again.
Darren came out within half an hour of phoning him. He identified the problem very quickly and replaced a part. He is a great guy and was recommended by a friend who also had a good service from him. His
prices are reasonable. He is definitely going to be
Highly recommend Daren at HeatCare. Honest and trustworthy, makes
sure everything is in working order before he leaves the premises. We had a faulty gas meter and Daren waited to make sure they turned up before he left. Couldn't ask for better service tha
Darren responded to an insurance claim for a boiler breakdown. He was prompt, friendly, very knowledgeable, and efficient. I would highly recommend him to others. When I need my next boiler service, I know who to contact!
Daren was quick to respond and to attend to service our boiler, which needed a full strip down service. He worked cleanly and efficiently and is clearly very knowledgeable. We were confident with the work carried out and will be using HeatCare again.
Great service.
Daren was friendly and very enthusiastic about his work, he was extremely knowledgeable and happy to explain everything he was doing. Would definitely recommend.
Darren is a member of CIPHE which is why I chose him. Darren explained all details and is polite and professional
Daren was very efficient, arrived as arranged, wasted no time and gave a very comprehensive report on his findings. Very commendable. Will use his service again.
Arrived on time, did the job quickly and reasonably priced.
It is always worrying picking a new trades person without specific recommendation. In this case Daren proved to be very helpful, considerate and very capable. We have no hesitation in recommending his service.
Excellent Service, turned up when he said he would, polite and
courteous. Well equipped and organised, did a good job and cleared up
properly.
Darren is good at quickly solving complex problems, with enthusiasm.
Contacted on recommendation - excellent service and fixed my boiler
issue.
Very good service, very satisfied with results. Helped us out no end. Very professional service
Daren is reliable and honest. He has helped with boiler issues
several times and is trustworthy and helpful. I would recommend him. Thank you.
If you want a thorough job done, Daren is your man. We have used him several times and have always found him reliable, professional and very knowledgeable. There might be cheaper tradesmen out there, but with plumbing, I feel it is far better to go with t
Excellent service from Darren, who had no hesitation coming to my house between jobs. After some significant repairs from Severn Trent Water, Darren got stuck in, arriving at 7.30 pm after he had been committed to another job outside the area. He very qui
Prompt, reliable and experienced.
We received excellent service, and would happily recommend.
Our heating would not come on and we rang HeatCare in the morning and Darren came out that evening, outside normal working hours but we
were just glad he got to us the same day. I am retired after a
lifetime in the building and electrical trades and we al
Rang Heatcare on a Sunday afternoon desperate for someone to come out the next day to disconnect and cap off the supply to a gas cooker! He was lovely and did all he could to help! Highly recommend!
Previously used HeatCare on two occasions; Excellent work, would recommend without hesitation.
Our central heating system was malfunctioning with some radiators
and the towel rails getting very hot even though the system was
turned off. Daren came promptly and after some time resolved the
problem by fitting a new valve. It took time to resolve bu
Daren was efficient to review the situation and quote. Difficult few jobs to sort with tricky positioning of existing piping etc. and just got on with it. Had all the parts required, sorted additional
problems at the same time too. Would recommend for oth
Had two small but irritating jobs. Darren came the same day and dealt with them quickly. Very satisfied.
Excellent service. I will use him again.
After waking up to gushing water coming out from behind the kitchen sink we were keen to get expert advice as quickly as possible! Despite being woken far earlier than he would have like Heatcare were
professional, prompt and efficient at diagnosing and f
Would highly recommend Daren as very competent, reliable and
friendly.
I contacted Daren as I know him through him sorting all my heating requirements and I find him very trustworthy. I asked if he would
take a look at my washing machine this morning as it had started to leak and within an hour of the call it was all sorted
Darren moved a couple of radiators for us. He phoned us on the
morning that he was due to come, to say that there was a family with
no
heating because of a boiler breakdown and he quite rightly felt that he should look after them first. He came the next
Daren managed to repair our noisy gas boiler and made it work more
efficiently.
Darren came to inspect our boiler very quickly and was very confident explaining what we needed to do to sort our boiler problem . He was able to replace the remote programmable room stat immediately so we were back up and running on what was a very cold
Daren came to service my boiler and gas fire. I had an issue with the boiler overflow pipe outside which started dripping a few days before he was due to come. This job took quite a few visits eliminating what was causing the dripping before it was than
Daren was fantastic and very reliable. He arrived promptly and
completed the job in great time.
Came swiftly when we had boiler problems on coldest day of the year. Quickly resolved issue, and told us how to do it ourselves if it happens again in future; basically avoiding frozen outside pipe.
Didn't charge for a whole hour, just for the half hour i
Daren removed an old unwanted Stanley range from our kitchen. It was not a straightforward job but he dealt with the difficulties involved well and cleared up nicely afterwards. He sent text messages to
confirm when he was coming and turned up when he sai
Darren from HeatCare was quick, efficient and the price was
reasonable.
Daren put in a new boiler and some radiators for us, also involved modifying a soil pipe to install condensate pipe at the back of the house. He was working up ladders and in the kids bedroom where the boiler is situated and kept everything very clean and
Great guy, very knowledgeable. Our heating is working better than it ever has done thanks to his experience and knowledge. Top plumber and fair pricing.
Darren is such a perfectionist and has such pride in his work that he gives you such confidence in his work. The best plumber I've ever
used.
HeatCare came out to us in an emergency. Fantastic service, tidy and efficient. He gave tips to help with the boiler and central heating system. A company that will be used again.
HeatCare were contacted under home emergency care by my insurance
provider.
Darren offers good helpful advice, is knowledgeable and arrives
reliably when he says he'll be there. I will definitely be asking for Darren to service the heating system again next year.
Called HeatCare with an emergency of a water leak in the house,
prior to speaking to Daren. Other companies promised to arrive and
did not turn up. HeatCare did exactly what they said they would do in a polite and courteous manner, this was the first time
Would highly recommend HeatCare. A courteous, considerate and
effective tradesman who patiently solved a challenging problem and made it clear he would not be leaving until all was well. I found him very reassuring, a breath of fresh air.
Daren was very helpful and sorted out problems in our elderly
parents' house. We do not live locally and he was excellent at
communicating the issues with us and dealt sensitively with our parents. We would use his services again and would highly recommen
Prompt attendance and very helpful. Professional work carried out.
Daren has serviced my boiler for the last two years. He is very
reliable and extremely knowledgeable. Daren will always answer his
phone and soon gets in touch to arrange an appointment. He is easy to talk to and a genuinely nice man. I would recommend hi
Daren was efficient, good communicator, prompt, respectful of
property and tidy worker. Fixed the problem at one visit and
explained what he was doing and why. Can highly recommend. Thanks.
We had recently moved in and Daren at HeatCare came quickly and
solved several issues we had with our heating system. Daren knows his subject and completed the required work professionally and at a fair price for the work he did. We would have no hesitati
Daren always delivers a speedy and professional service.
I would be happy to say Daren gave our old Glowworm boiler the most thorough service that it's ever had in it's history. Excellent service that can be highly recommended!
HeatCare was recommended to me as one of their approved plumbing
contractors by Severn Trent Water. Darren did an excellent job at a very fair price and he takes great pride in doing his job correctly. Would I use him again and/or recommend him to others
Darren was very fair and found the best solution for us very quickly. Would recommend to anyone in the area.
Daren Clarke revived an ancient boiler for us just before Christmas that had been condemned by a plumber friend. He had been recommended by my father. He subsequently installed a completely new central
heating system and mains pressure hot water system
Heat Care serviced our boiler. Would definitely recommend and will be using again. Polite, friendly, clean and tidy.
Very friendly, professional and completed work to high standard. Also gave good advice on other queries.
We took Daren's advice to change our bathroom basin and bath taps and he did an excellent job in fitting them. We would certainly
recommend him.
Always do a good job! Would highly recommend!
Great to discover a skilled local tradesman who is clearly a
technical expert in his field. Darren only carried out a routine boiler service today but, in future, he will definitely be the first person I will call to resolve any plumbing problems that mig
Excellent service. Darren was efficient, polite and helpful. Would highly recommend.
Called out at short notice to determine and repair an electrical
fault in our gas boiler. Reliable and efficient, Daren discovered the fault and had the parts needed to repair it there and then. This is the second time we have used Heatcare and are happy
I have been a customer of Darren for several years and don't hesitate to recommend him, he has always returned my calls, visited promptly and given me straightforward honest opinion on what the solutions are. He is a neat and tidy worker who exercises car
Daren was very prompt in replying to phone call. He knew what was
wrong with my boiler as soon as he saw it, and repaired it within a short time with a smile. Would recommend Daren.
Good reliable service over the last 2 years. Used for gas boiler service and maintenance.
Daren managed to find time to come the same day I contacted him. He found out what the problem with the deteriorated wiring was and got my immersion heater going again. Nice job.
Excellent service, very quick to respond and sort problem out, would recommend to anyone and will definitely use again.
HeatCare is reliable, experienced, good at problem solving and does everything to a high standard. They do the job efficiently. They also leave everything clean and tidy. I would trust him to do any job for me well. In the past they have come to my ai
We found Daren of HeatCare via the Trusted Trader scheme. He was thorough and efficient. Did the repair without any fuss, didn't want a cuppa 'I'm here to work, not socialise!'… Job done!
Outstanding, efficient, prompt, courteous, friendly service: highly
recommended.
Outstanding, efficient, prompt, courteous service. Highly
recommended.
Darren is local to us in Wirksworth and has been providing us with plumbing care for about 4 years now and we trust him implicitly. When we need him to sort something he always responds quickly. My wife and I can recommend him as he can tackle all jobs e
He does a very good job, he's clean and tidy, we've used him for years to service the boiler. We are always left satisfied.
Thanks for installing the new radiator and making us warm again! Efficient and tidy.
Darren is helpful, knowledgeable and professional. Reliable too. Grateful to have found a good local tradesman.
We have used Daren for 3 years for various plumbing and heating jobs. Today he unblocked a sink and repaired the sprung plug. He always does the job properly and without any fuss. His price is always fair. We can recommend Daren without hesitation.
Pleased with the gentleman he came on time, efficient, tidy and a good price, and told me what to look for if I have another problem with the boiler.
Very professional and reliable trader. I have been using Heat Care for 6 years for my boiler service. Highly recommended.
Came on the day when he said he would. Before entering our property, he put on a pair of elasticated boot bags, to protect our carpets. Very quickly sorted the problem we had. Gave me advice on a leaking valve on the heating system. He was recommended by
Daren contacted me as promised to agree a convenient date and time. He turned up as agreed, did a good professional job servicing our boiler and gave us additional advice which was helpful. We will definitely use him again.
Have used HeatCare for the past five years to look after our boiler. Daren is polite, friendly and knowledgeable and keeps me informed of when he will arrive. So far we have had no problems between our
servicing and know that if we do have any problems we
I needed a plumber to service our gas boiler and phoned Daren, Heat Care. Daren came soon afterwards and did an excellent job. He is very knowledgeable and easy to talk to and explained exactly what he was doing. I will definitely have Daren to work here
Came when he said he would. Did a thorough job servicing my old boiler and gave me lots of information regarding important safety, regs etc. Left everything clean and tidy. I was grateful for advice re system as it is old - he told me what my options ar
I have used Heatcare on a number of occasions, most recently for a boiler to be replaced and relocated from the house into the garage.
Daren has always done a good job. He is very neat and tidy and I would highly recommend him and wouldn't hesitate to us
Daren was very good and came when he said he would. Nice and polite. I was very happy with the work he did. Thank you Daren.
I would thoroughly recommend HeatCare. Daren did a thorough job,
servicing and repairing the boiler, making the gas fire safer and
more efficient as well as doing a couple of plumbing jobs for us. He kept to arrangements, communicated clearly and charged
I was extremely impressed and grateful. Daren came and fixed my
boiler the same day fitting me in around other work that he had to attend to. I would highly recommend him to anyone and having hot water again is heaven.
Did a quick first class job, very happy.
We found HeatCare on the DCC Trusted Trader website. We had a problem with a badly leaking toilet cistern. I phoned Heatcare and
explained and said we could manage a few days if they were busy. However Heatcare realised our problem and came round within t
Woke up on Saturday morning, worryingly I had no hot water or
heating. I rang Daren, as I was very happy with the boiler service he did last year. I was very grateful that he fitted me in on the same day and I soon had a lovey warm house again, after he h
Darren returned my call within the hour at a very busy time of year. Luckily he was able to attend the same day and resolved the lack of hot water. He was efficient and courteous and I would use him again as a Heating Engineer.
Daren responded to our call positively and agreed when he would
visit. He properly assessed our problem and then agreed a date when he would come to do the work. He replaced our central heating pump, cleared out old pipework and serviced our boiler. The n
I called Daren, he was busy but said he would come to see if he could help, he came out of hours to fix my tap and made an excellent job. I will definitely use him again if I need a plumber. He was fair on price and very knowledgeable and knew exactly wha
Very pleased with Daren, again, he replied promptly to my enquiry, gave me options of next day or day after to sort the dripping taps, he phoned to let me know he was on his way, very efficient, all
round.
Super fast service from Daren as ever. Thanks for sorting the boiler
out.
We can't thank Daren enough for his determination to provide the best service he could for us. He fitted a new boiler and was relentless in ensuring that the job was completed to his own exacting standards i.e. excellent. Nothing was too much trouble. Da
I was so grateful that Darren managed to suss out what was wrong with my Combi Boiler after being told by another plumber I needed a new boiler, he was prompt, tidy and determined. He explained what he was going to do and did it without fuss. Many thanks.
Daren did an excellent job and I wouldn't hesitate to recommend him.
I used Heat Serve for the first time yesterday to service my Combi Boiler and Gas Fire.
Darren is a very polite and friendly person. He is very professional and knowledgeable of his trade, a very clean and tidy worker and the price was lower than I'd ant
Very impressed with the promptness and work undertaken by Darren in diagnosing and replacing our central heating pump on a cold February
evening.
We found all the works carried out by Heat serve were done to the
highest of standards. Daren was very respectful of our home and
all areas being worked on were protected so there was no mess. We would not hesitate to use his services again.
Heat serve came extremely quickly around the times that suited us.
They did a brilliant job fixing our heating and hot water when a previous plumber told us we would need a new boiler. Polite, clean and tidy and gave us confidence in what they were doing.
Darren was obliging, pleasant and neat and tidy. First class job.
So glad to have found Darren! He has done a great job in sorting our dysfunctional combi-boiler. He refused to be beaten by its problems and we now have it working beautifully. I would totally recommend Darren. He is always respectful and professional, ne
Very efficient and friendly service.
Has done a boiler and gas appliance service for us each autumn for the last 2 years, and provided helpful advice when needed too. Reliable, friendly and always helpful.
Much more helpful plumber than others we have used in the past. Will use again. Thank you!
Daren did a great job at reasonable cost.
Good job done. Informative. Useful information.
Comes firmly under the headings of 'Nice bloke, friendly and
informative' and 'Knows his stuff'. Darren responded quickly to our call to diagnose a fault with our old boiler and carefully helped it - and us - on our way.
I found Heat Serve to be reliable and trustworthy.
Daren was highly competent, friendly and provided very helpful
explanations and information. We would have no hesitation in
recommending him to others.
High quality service. Highly recommended.
Quick and efficient, responded on the day.
Darren was friendly and efficient, and provided great service. He
arrived when he said he would, charged what he had quoted and gave us advice for future care of our boiler. Would recommend to others.
Polite, prompt and efficient service.
An excellent, speedy response from Darren - answered the phone
immediately & came as soon as he could. Very pleasant person who I will definitely use again.
Great response from Heat Serve. Called same day, solved problem and fixed it. Nice warm house again thanks to Darren. First choice next time: Recommended.
Daren arrived on time and was very tidy. He was also friendly and very informative.
Prompt service in an emergency. Excellent. Calmed us down at a very trying time. House flooded due to burst pipe.
Darren always arrives promptly and gives a great service. Wouldn't consider going anywhere else for our plumbing and heating.
Came very quickly to resolve an emergency gas repair - was really pleased with the service!
Darren carried out repair work on a leaky boiler. He clearly knows his stuff about boilers and gave me a very clear idea of what the problem was and how he would resolve it. It's now working perfectly. I was very pleased with the standard of his work. Lik