ALW Security Systems Ltd
9 ASHDENE GARDENS
FAR LAUND
BELPER
DE56 1TG
Other services by this trader:
Alarms (burglar / security),
About ALW Security Systems Ltd
Electricity at work regulations & BS7671 compliant. We are an established family operated security alarm business that delivers a high quality customer service that is second to none. We specialise in professionally installed domestic intruder alarm systems that provide enhanced security protection for you and your home. Reliability is the cornerstone of a good security system and our caring after sales service ensures you have peace of mind during installation and in the future. All work undertaken is to the highest standard, fully guaranteed and insured. We also carry out repairs on existing systems and provide system upgrades. Evening and weekend appointments are also available to suit your requirements. Customer references are available on request.
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Customer reviews for this trader
Adam came to service our security system which he installed in 2021 and which he has serviced each year since then. The system works very well and gives us the confidence to go out knowing the house is fully protected. We have had no problems with it and
We found ALW security systems engineer to be very competent, polite and provided a very good installation service. He was punctual, answered any questions we had and cleaned up after himself. I would happily recommend ALW.
Our experience has been nothing but positive. From the initial install to the yearly service and call outs. Always pleasant and helpful.
Adam just serviced my alarm system which he installed a couple of years ago. He continues to provide a good service. Happy to recommend him to anybody wanting to have an alarm system installed
Very pleased with the time keeping and service we received. It gives you confidence in the system that he advised and provided. Excellent service.
We have just had our first alarm service and Adam was very thorough and professional.
Well pleased with our house alarm and there was no problems at all with our first years use.
Thanks Adam.
Adam has been servicing our alarm for some years now. We recently had a problem and called Adam, he turned up on time rectified the problem and carried out a comprehensive service. Would recommend ALW anytime.
I have had my alarm system 7 years now ,l have never had any problems whatsoever. Adam is very professional and does a thorough job of servicing it yearly, very pleasant man to have in your home. Good communication throughout! Would highly recommended
Adam is the engineer who provided the service, which included fixing the existing alarm as a temporary measure, installing a new alarm system and installing a video doorbell system. Adam is a very knowledgeable person, very polite and professional.
Highly recommended family run business. Exceptional service and product.
Just had the annual service for the alarm installed by Adam from ALW. Alarm was fitted by ALW & have been using them now for 15 years. Adam is always punctual, polite & offers great advice and service at reasonable prices. A pleasure to deal with and have
From the outset I was drawn to ALW as prospective Trusted Trader. Previous very positive customer comments were confirmed from my first meeting with Adam. From start to finish the system installation by Adam was of the highest standard in all respects and
Very professional company. All the work was clearly explained and the price before we went ahead with the job. I felt very confident using this company.
Once again first class job carried out by Adam, being using ALW for a number of years. Highly recommend.
Adam is very professional and provides a quality service. He is
punctual, works tidily and gives good clear advice. I've been using this company for over 10yrs and always had good service. Highly
recommend.
We have our security alarm serviced yearly by ALW Security Systems. They are always polite and service our system quickly and cleanly. We get an email reminding us to book and we find communication is great. Highly recommend.
I have used ALW Security Systems Ltd for over six years and have
always found Adam to be thoroughly professional and reliable in all he has done for me. I would have no hesitation recommending him.
Adam spent all day installing an alarm in this old cottage with wobbly walls. Never easy! He was a pleasure to have in the cottage and heard what I needed and gave advice as to the appropriate remedies. I am a technological dinosaur, and Adam was extremel
I would like to say a massive thank you for all of your help. After a really terrible time with vandalism, Adam came to see me really
quickly, he talked and explained how he could help me. Very
professional service, alarm security system fitted really qui
Adam is trustworthy, reliable, friendly, efficient and offers great value for money to make you feel safe in your home. I highly
recommend him and am so relieved I found him to look after our
security.
We had our old alarm system, which had developed a fault, replaced 5 years ago by ALW Security Systems. Adam has just completed our annual service. He was, as usual, punctual and carried out the work efficiently and professionally. Highly recommended.
Excellent service.
During our annual service check, a fault was discovered and Adam put forward various options for how to solve the problem. After careful
consideration we decided to replace our old alarm system and have a new one installed. Adam completed the task with ca
On time, efficient, polite.
Excellent product coupled with excellent service from a local
company. Very happy to recommend to others.
Adam fitted our alarm system 3 years ago and we recently had our
annual service. He was as punctual, efficient and professional as ever. Would highly recommend.
We would highly recommend ALW Security Systems Ltd. Adam installed our system 2 years ago and has just completed the second service. He is a pleasure to have in the house he's professional, tidy, works very efficiently and explains everything very clearl
Good service. Responded to telephone message within a few hours and came exactly as he said. Solved our problem efficiently.
Fantastic service. Came promptly to an urgent alarm call-out, which was very quickly fixed. Polite and professional. Would highly
recommend.
Good reliable work, great time keeping, fair prices, great technical knowledge and willing to explain how everything works in an easily
understandable way. Good overall service and available for advice if
required.
Adam came to re-position an alarm sensor after it had to be taken down during a kitchen refurbishment. Job completed with no issues, Adam is always very polite, does a great job and is very trustworthy.
Gave up his Sunday off to fit my new alarm as I was going away on holiday and worried about leaving the house unprotected! Very
professional, spotless workmanship leaving no mess and set up the system precisely to my requirements. Crystal clear explanati
Had our annual service on house alarm, very punctual and efficient. Adam obviously loves his job and always provides excellent customer service. Thank you
An excellent company. Gave a lot of confidence in his work and a very trustworthy person. We would really recommend this company, thank you so much Adam.
ALW systems recently installed my security system. They were
knowledgeable, friendly and efficient and I feel they charged a fair price. That's all you can ask.
Very quick, efficient and professional. Can rely upon and have done so for three years. Installed an effective system which has been easy to use and well maintained on an annual basis.
I had a problem when my existing alarm could not be silenced at about 6am in 2018, I looked for local alarm specialists and found Adam L Waterfall who responded to my call within 15 minutes. Adam resolved
my
problem and I was very happy with the manner in
ALW just serviced my security system. Quickly and professionally done. Highly recommended.
Adam did a very professional job, kept us informed of all the steps he was taking. Highly recommended.
ALW Security Systems Ltd are a very professional company which we
have used for several years. He is punctual, respectful, clean and tidy. He is approachable and answers any questions we had. This Company is highly recommended.
ALW fitted our security system last year and came back to service it this year. Very polite, courteous and knowledgeable.
Our home security systems were installed and are maintained by Adam at ALW Security Systems Ltd and we have been very satisfied with the system and find Adam very helpful and efficient. He is always
punctual and very pleasant as a person to deal with. We
Adam was outstanding really informative helpful, very polite and
professional. He has fitted us a brand new alarm system cleaned up as he was going walked us through how the alarm operates absolutely 5 star work and ethic great to deal with.
Excellent service from local business. Would highly recommend.
I have used ALW Security Systems for many years and Adam has always provided a prompt, efficient, reliable service. Today Adam has
installed an up to date wireless system that meets our needs. During the whole process from the initial contact to a full in
Polite and competent.
Adam was very professional, helpful and tidy with the fitting of our alarm system. Would highly recommend, nothing was too much trouble for him. Brilliant job done very pleased.
Would highly recommend ALW security systems, most reliable
trustworthy man, good workmanship and a pleasure to have in the
house. My alarm was installed 5 years ago never had any faults with the system but peace of mind knowing if there was it would be so
After 2 years of poor service and ludicrous price increases from our national security alarm company it was a breath of fresh air to work in a clear, transparent and thoroughly professional manner with local company, ALW. In consultation with Adam of AL
They were also highly recommended by word of mouth from several
friends.
Adam came out to undertake the annual service on our alarm system. Very good service, would certainly recommend him to anyone.
Highly recommended local family run business, operating at a very high standard and competitive price.
Adam is a very nice man, nothing is to much trouble. He always arrives on time and his work is of excellent quality. He installed
our system 12 years ago and we have him to service it annually. If we moved property we would definitely use him again
Very professional, timely and courteous service from Adam. Highly
recommended.
Have had an alarm system for 13 years now, installed and maintained annually by ALW. First time I've had an issue and Adam came out
quickly and diagnosed a fault with the panel, probably due to its
age.
He ordered a new one and fitted it promptly, did the
Adam is a lovely man who was the alarm man passed on from the
previous owners of our house. He is very thorough with all our alarm needs and helps us with any questions we might have.
Great, prompt, friendly service, as always. Thank you.
Again very satisfied with service provided.
Great service, polite and reliable. Alarm initially installed 5 years ago and serviced yearly. Highly recommend.
Adam has looked after our alarm system for a long time and services our alarm every year. He is always polite and explains everything he does. He is always willing to help with any problems such as pets
setting off alarms and Wi-Fi problems. I would high
Would highly recommend Adam to all. Great service and a lovely chap. Never had any trouble with any products provided and annual
maintenance plan with 24 hour support gives great peace of mind.
Adam was excellent as we had expected having used him twice before. Arrived on time and reinstalled our alarm system, partly uninstalled because of building works several months previously, quickly without any residual mess, he also gave us a couple of ve
Adam has been servicing my alarm for the past 12yrs, he has always provided a professional and thorough reliable service. He works
methodically and is very tidy. If anything needs replacing or
changing he will explain clearly without using jargon what he
Adam is friendly, efficient and a clean professional. I highly recommend him. He charges a fair price for an excellent service.
I cannot recommend ALW Security Systems Ltd highly enough. Excellent communication, first class workmanship, respectful of my property and totally trustworthy.
Adam installed our house security alarm systems originally and has serviced them ever since. He is always easy to reach and explains the system very clearly when we have questions and everything has run
very smoothly ever since installation. He is polite,
We have been using ALW for some years always with very satisfactory
outcomes.
Adam has carried out our alarm systems annual review today. He arrived on time and was as professional as when he originally fitted our
alarm. A 5 Star service as usual from Adam, we absolutely have no problem in recommending ALW Security Systems.
Adam has provided an excellent professional service for us for a
number of years. Thank You Adam
We are very satisfied with the alarm system Adam fitted last year and its just had its first service. Adam arrives on time is professional and friendly, we would not hesitate to recommend him to others.
As usual Adam Waterfall of ALW Security Systems Ltd was punctual, pleasant and efficient. What more could you ask for?
Adam fitted our new alarm system. Throughout the whole process,
starting with the initial visit, arranging an installation and the
actual installation Adam was a total professional. His methods of
work
were exemplary. His explanation of how to use the sys
Adam went out of his way at little notice to ensure that alarm
cabling was removed to allow pre-booked flooring work to take place. Subsequently Adam returned to replace the cables and re-routed them as requested. Adam paid attention to detail, did a neat
Very thorough service of our alarm system. Great to have a reminder that a service is due too.
Once again great service from Adam for the annual service. A problem detected and rectified immediately. Highly recommend.
ALW highly recommended, fitted a burglar alarm at my home, very
thorough and efficient and punctual. Great system Adam advised and installed and patiently demonstrated it's use and all about it, even for a luddite like me it is easy to understand and use
Very knowledgeable and professional. Highly recommend this business.
Excellent efficient work
Annual service arranged and carried out promptly to ensure the system is fully maintained. As always Adam turned up on time and is a pleasure to deal with. I would highly recommend ALW Security.
We first used ALW Security Systems Ltd. in 2018 when our existing system went haywire and I could not turn it off. I found ALW Security on line and called Adam from ALW Security at about 06:00hrs, he was very reassuring and arrived at our property within
Very professional and helpful service.
We are very confident in our security system. We always receive excellent service and outstanding attention to detail.
ALW came out of hours to attend to an emergency I had with my house alarm. I called them at 5:30 am and they were out with me within 20 mins to rectify my problem. I would highly recommend ALW as a trusted alarm business.
Alarm system fully serviced for another year. ALW Security Systems do a brilliant job.
Adam as usual arrived on time. Carried out the work efficiently. He is approachable when asked what the work entailed. Respected our property whilst carrying out the work. Was clean and tidy. Would highly recommend this Company. 5 Star rating.
Brilliant service, I can't recommend ALW highly enough, so pleased with everything. Honest, reliable and always explains everything
well.
ALW fitted our wireless home intruder alarm system three or four
years ago now, and at the time I posted feedback on how satisfied we
were
with the installation. Having just had a recent visit by ALW to carry out our annual check of the system all in good
We had our follow up visit today by Adam for our alarm systems for the third year running. As usual we had very good service. He always arrives on time, is very quick and efficient servicing the alarm
system and explains clearly what he has done and why.
The gentlemen was on time, polite, service completed and a tidy
workman.
We have been using ALW Security Systems for a while and have always found Adam to be professional, knowledgeable and reasonably priced. I have no hesitation in continuing to use this company.
ALW Security Systems, I would highly recommend if anyone out there is looking for a new alarm system. Adam is the most reliable
professional I have had do work at my home.
Had the alarm system for 12 years now, installed and maintained annually by ALW. Fantastic service as always and the alarm system
has been great. Adam is professional, on time and the service is always fairly priced.
Have had AWL for a number of years at 2 properties. Always available and good and prompt response to any queries. Would highly recommend for advice, support and cost. You get what you pay for.
Excellent Service. All options were explained, detailed quote
provided. Work carried out efficiently. Would not hesitate to
recommend him.
Adam provided a great service. He arrived when expected and
communicated well. He confirmed what work he would carry out and completed it out to a high standard, checking we were happy.
Prompt, efficient service - have used for several years and recommend
unreservedly.
First class, thorough, reliable and prompt service as always, delivered with courtesy and respect, everything clearly explained. Delighted to recommend Adam to anyone.
Excellent job by Adam. His initial visit was very informative and when he carried out the alarm installation it was done with minimum fuss. Everything was explained to us when the job was completed. An all round excellent job.
Excellent service.
Adam from ALW recently serviced our alarm system as he has been doing for several years. As usual, he was punctual, professional and very considerate, even checking that he wouldn't disturb anyone upstairs whilst looking at the sensors on the landing. Thi
Excellent service. Quick response to enquiry. Explained products
available. Detailed written quote. Friendly and professional. 5
stars!
Excellent service as always. We have used this firm for the past 14 years since we moved here.
Once again a vey prompt and efficient service given. More than
satisfied.
New Alarm Installation: We are very pleased with the informative,
professional and efficient service we have received from Adam. No high pressure sales techniques, just thorough information filled
explanations for our every question, giving us very confid
Full alarm service carried out efficiently and professionally. Work carried out and costs fully explained. Would highly recommend.
As usual, excellent service and communications in organising and
carrying out work annual service . Friendly, professional and helpful - everything you hope for in a tradesperson.
We would highly recommend Adam at AWL Security Systems Ltd. Adam is knowledgeable, trustworthy, very likeable and provides a professional high quality service at a very reasonable cost. Wouldn't go anywhere else for a new alarm or to have our alarm system
Adam, ALW Security Systems Ltd provided a clear, well thought out
opinion and advice concerning our security issue. Whilst carrying out the agreed work Adam kept us well informed as to its progress. The quotation and final invoice was clear and after care
Great service - very professional, honest and knowledgeable.
Adam was very conscientious, arrived on schedule, and did a good job fitting our new security system and providing advice on its operation. The cost was in line with his original quotation.
Adam arrived on time for both the quote and the installation and explained the system fully when quoting and at the installation stage and answered any questions we had. He cleaned up in every room as he went along and we had a full debrief to make sure w
ALW fitted our house alarm 10 years ago, have since fitted another to an outside building. The after service is brilliant, notify you when a service is required, nothing too much trouble, no hard sell with any up grades, just honest advice. Would recommen
Speedy service for alarm disconnection.
Adam was very professional when doing the assessment and quotation for my installation and came at the time that had been arranged over the phone. On installation day he was again on time and again ran
through what work he was about to carry out and check
Excellent service and attention to detail. Entirely professional approach in all respects.
Adam fitted our new alarm system last year. He returned last week to carry out an annual check. Always professional. Would highly
recommend.
Had my alarm fitted 3yrs ago, Adam is the most reliable trade man I have come across and his workmanship is excellent, and a pleasure to have in your house. I would recommend his Security System, so if your looking for a alarm system I would 100% recommen
Adam is a very nice person. Nothing is too much trouble. He arrives on time, good quality work, never leaves a mess. We have been using him for over ten years.
We have been a customer for several years now and found Adam to be
most professional, punctual and very knowledgeable. The price is a always reasonable and the service provided excellent. I would
recommend.
ALW Security Systems offers a professional and friendly service. Adam always explains what work he has carried out and answers any
questions clearly. He keeps up to date with new developments in the industry and offers cost effective solutions.
Just had Adam from ALW Security Systems to do our yearly alarm service. We have been using him for many years now. Excellent
customer service as always, and a very knowledge guy, five stars. Highly recommended.
We were very happy with the standard of work carried out and the overall attention to the tasks undertaken.
We have used ALW Security Systems for over 7 years. Adam carried out the annual service as agreed and on time. We are extremely pleased with his service and would recommend his company to anyone needing help with an alarm.
Adam is very reliable and professional. We have been with him for a long time and his system has been very good and his maintenance of it has been superb. I would highly recommend this trusted trader.
Fantastic job done by Adam, very efficient and excellent service. Everything explained and work carried out very tidy worker. Would definitely recommend.
Impeccable, reliable and trustworthy. I would highly recommend Adam to anyone. The system is brilliant in itself - it is very modern and easy to use. Adam returns annually to carry out a routine check to
ensure all is working okay. Cannot recommend ALW
Adam was very thorough. He arrived on time, completed the work as scheduled, explained everything and cleaned up afterwards. Very good
service.
Fantastic service from a proper gentleman. Thank you.
Another year protected by ALW. Excellent service provided by trouble free system and Adam.
We used Adam from ALW Security Systems Ltd. to install the Alarm
System 12 months ago and were absolutely delighted with the
comprehensive 5 Star service. We recently had the first year service which was carried out to the same excellent standard. Would h
Adam was very professional and took time to go through all the
options. Came on a bank holiday and was quick and tidy getting the job done. Highly recommended.
Adam installed our home security alarms and services them once a
year.
We are more than satisfied with his professionalism and service and he is a very pleasant person to do business with. We are pensioners and appreciate the confidence in our security sy
Needed the alarm yearly service doing as notified by ALW. Adam is on time and explained everything that he does in detail with the
maintenance contract. It gives you peace of mind.
Brilliant service from Adam. Can be relied on to turn up on time and do the job required. Have been using ALW for nine years and have had no complaints with the service. Would recommend this firm to anyone wanting a security system fitted. So good to find
I had my alarm fitted 3 years ago now would highly recommend Adam. He is such a reliable man, pleasure to have in your house and the alarm system and his workmanship is excellent, which nowadays says a lot. Highly recommend great service.
Had the alarm system over 10 years now. Installed and maintained
annually by ALW. Fantastic service and the alarm system has been great. Adam is professional and the service is always fairly priced.
Lovely guy. Professional and knows his stuff. Very reliable and not expensive. Just a pleasure to meet him.
Adam came out today and serviced our alarm system, he is also readily available to sort out any problems during the year. I feel safe and well looked after and that I get value for money.
We were recommended to go with ALW Security Systems by a family member and we weren't disappointed. They were friendly, efficient, kind and very reasonably priced. They ensured that they completed the job to a high standard and left no mess afterwards. We
Highly professional. Gave balanced recommendations for our needs. We were very happy to use his services once again following our move to a smaller home. We cannot provide a more higher recommendation.
ALW Security Systems have been servicing our alarm for years now. This time our appointment was at the end of the day and Adam's
previous job had over run by 30 minutes. Adam contacted me to let me know and ask if it would still be convenient to come and
Fantastic job as always, brilliant service and good knowledge of security systems.
Adam recently carried out a yearly alarm service. Appointment easy to set up and he arrived promptly. Spent plenty of time checking our system and clearly explained what he had done.
Very professional service. Would recommend this company without
hesitation.
Again very efficient and courteous. Happy with price charged.
As is always the case Adam was punctual, very efficient and
professional. He does a thorough job and gives excellent customer service throughout.
Fabulous service as always, reliable, fairly priced and the comfort of having a local tradesperson actually do the work.
Very prompt service. Good price. Adam spent some time making sure I was happy with how everything worked. And before he started, made sure I was clear on his pricing and what he would do. Very happy.
Prompt assistance given, servicing performed exactly when agreed.
Not cheap, but with 12 months back-up included, a fair price.
Would highly recommend ALW Security Systems to anyone looking to have a security system fitted and serviced.
Prompt, reliable and courteous service.
Always very professional service, from installation to annual
maintenance, and good value.
ALW Security provided excellent service. They attended our property at the time arranged. They were very clear in their explanation of what work was included in the quote and ensured that we were happy with the quote, but there were no 'hard sell' tacti
ALW fitted our alarm and have maintained it for the past couple of years. Very professional and reliable service. Definitely
recommend.
Adam did a great job replacing our outdated alarm system.
Professional from start to finish. Highly recommend.
Great service - very knowledgeable and experienced.
We've been exceptionally happy with the service provided by Adam. He always goes above and beyond to deliver such incredible service and we've been more than happy with the functioning and look of our alarm system. Always polite, professional and courteo
I have used ALW for some time and find them to be excellent in every
way.
Adam carried out our annual service, changed all the batteries in the sensors. Was very thorough and polite. He checked the main control unit for any faults. Would recommend him if you wanted a new alarm system or wanted it serviced.
We first contacted ALW Security Systems in June 2018 as a distress call as our existing alarm system had a faulty activation at about
6am and it could not be stopped. Mr. Waterfall attended within 30
minutes and stopped the noise for us. I invited him to
Originally recommended by a neighbour but the TT status gave us added comfort. Adam Waterfall provided a comprehensive alarm system in
quick time and at a very fair price. He explained every aspect very thoroughly and there was no 'hard sell' for unnecess
Would highly recommend ALW Security Systems as everything was done
as agreed. Adam is knowledgeable and extremely helpful. He asked us what we required and advised us on the equipment to use and explained how it would operate to meet our requirements. Aft
Brilliant honest prompt service giving us exactly what we wanted.
I have used this trader on a regular basis and find him most satisfactory and professional.
Excellent service at a good price. On time, clean and efficient.
Selected based on past experience and very satisfied with the service and product. Job completed on time and within budget.
Just had my annual service, as always Adam was on time very polite
and professional. Would highly recommend this company had a lot of traders the last couple years l would say Adam is the best I've had. Alarm system is excellent.
Excellent service, very knowledgeable, polite, good time keeping and cleaned up during the works at regular intervals.
I have used AWL Security Systems for the last 4 years after they came out to stop my old alarm which was continuously ringing at 06:30hrs. We then engaged them to replace the old system and they service us promptly every year. Excellent service, polite an
Fast excellent polite service and good value for money.
Adam again very professional service fitting a new alarm system. He is pleasant to deal with and we would recommend him.
Highly recommended. Just had our annual service, and as always, very pleased with Adam who takes great care in our home. We continue to be very happy with the system and with the customer care. Thank you.
Adam fitted us a security alarm nearly ten years ago. He services it every year. He is a very nice chap, nothing is too much trouble. He works hard and never leaves any mess.
Adam provides an excellent service, both installing and servicing our domestic alarm service. He reacts quickly and efficiently, either in person or by phone, to any problem. Not that we've had any, apart from needing a battery replacement. Highly recomme
Very professional and good timekeeper.
I would be happy to recommend the firm to anyone.
Very impressed with the service provided by this company. Adam carefully explained what he could do and listened to what we wanted, recommending the best system based on these conversations and a
survey of our house. He expertly and very neatly fitted our
ALW upgraded security system last year and I have just had it
serviced, on both occasions I have been more than satisfied with the price and the service provided by Adam and his company.
I had an issue with my alarm at 4am New Years day. After many
attempts at contacting other emergency security companies, with no
answers, we tried ALW, and Adam answered straight away. He agreed to come round, despite the long journey. I was also very gra
Always a friendly, reliable and professional service. highly
recommend, good advice and never any high pressure selling,
everything is always explained clearly and without jargon.
A new security system was installed 2 years and was done very well. The annual system was done this December. It was carried on time and professionally as usual. Very happy with it and no complaints.
We have been using ALW for some years since he came out on an
emergency call to fix our faulty alarm. Has maintained our system regularly every year. Very good service.
ALW look after our home burglar alarm and CCTV and you can always rely on a good quality job. Trustworthy and normally being home
alone I'm totally comfortable with leaving Adam to get on with it and move around the house. Great service, highly recommen
Really good service from Adam like always. He also came out to fix the alarm late on a Sunday night which was greatly appreciated!
Excellent service as always. Would recommend to anyone for security and fire alarms.
Most reliable service.
Fitted CCTV at our home. Polite, friendly and efficient service.
ALW security replaced our old alarm last year then came to service it recently. We have been very happy with the alarm they installed for us. We highly recommend ALW security services. They are always very polite and professional and are always helpful w
We chose the business because we were recommended by a relative. We found Adam very efficient, helpful, careful to maintain Covid restrictions and prompt at answering text messages and maintaining arrival times. An excellent service.
Excellent service every time, fixed my alarm problem the same day.
Adam provided a fast, clear and friendly service and provided me with options and advice in what was quite a stressful situation. I would not hesitate to recommend him, excellent customer service.
I highly recommend ALW security services. We have been very happy with the alarm they installed for us 3 years ago. They are always
very polite and professional when they service our alarm and are always helpful with any queries.
After more than five years of good service I remain pleased with the ALW alarm system and the engineer Adam Waterfall. My security system is hassle free. Local company, quietly efficient.
ALW Alarms fitted our burglar alarm 8yrs ago, the service given is exceptional, always on hand to answer any queries, and call outs, nothing too much trouble. Have and would always recommend them.
Very professional clean and tidy work and excellent back up service trouble shooting.
Adam, of ALW Security Systems, visited us at our request to discuss the replacement of our old house alarm system. He was very
informative and offered various combinations, and left it to us to
decide what we would like and price we could afford. No press
ALW Security Systems have always provided exceptional service. They are extremely knowledgeable and offer complete peace of mind.
Adam was very helpful and explained his recommendations well, clearly recognising our needs and requirements. He answered our questions and queries comprehensively and is clearly very knowledgeable in home security. The installation of the system was very
After considering having a security alarm system fitted, I looked for a local installer near to our home in Belper. ALW Security
Systems just seemed to stand out from the rest. They had very good reviews and were Trusted Trader registered, so decided to e
Reliable and very professional. Extremely tidy and considerate too. Really pleased with our alarm system. Would highly recommend.
Previous reviews gave us the confidence that ALW were the right
company to use and we haven't been disappointed. Adam went out of his way to accommodate us and provided excellent impartial advice. He was on time, incredibly polite and tidy, and clear with
ALW Security Systems installed our new home alarm system in 2020. It is a very simple and easy system to understand and use. We have just received the first annual inspection and service, which was carried out on the allotted date, at the time agreed. The
We are very impressed with every aspect of the service provided by Adam Waterfall, and highly recommend ALW security systems. He was very knowledgeable and talked us carefully through what we needed, taking our dog into account. On the day he was very tho
I have used this company for many years and find Adam a very polite, reliable, helpful and professional person. He is knowledgeable and
can advise on the security you need for your home. He offers a
yearly service and will help with any faults or problem
Great service, nothing but good practice and useful information - highly recommended and trusted - gets the job done and professional.
First used as emergency due to alarm fault, came out at 6,30am and resolved the issue. Came back later and discussed replacement system, preferably Wi-fi quoted, arrived promptly and was very acceptable,
work carried out and I have used ALW Security Syste
ALW have just upgraded my home alarm system. Professionally done. Every step explained fully. Highly recommended.
Adam is always very prompt, professional, tidy and polite. Would not hesitate to recommend ALW Security Systems.
From original meeting, service was very professional, the quote and schedule of works fully explained and date set. Trader was on time and worked solidly in trying circumstances, with PPE, in hot weather and finished works in a timely manner. Caused minim
Fantastic customer service from Adam at ALW as always. Very prompt, thorough and respectful to the fear of my daughter associated with the sound of potential alarms! Such a professional person - can't recommend highly enough- thank you.
We have had excellent service from ALW Security Systems. Adam
provided us with an excellent security system after establishing our requirements, and then installed it very efficiently with very good after sales service. I would strongly recommend the firm
Adam has carried out my alarm systems annual review today. He arrived on time and was as polite and professional as when he originally fitted the alarm. A First Class, Five Star service from ALW Security Systems, who I absolutely have no problem in recom
On a windy bank holiday Monday my old alarm went off and I couldn't silence it. I rang Adam's emergency number and he arrived within half an hour and the problem was quickly resolved. I was expecting to pay a lot for a bank holiday callout but it was very
Very professional, COVID secure, clean and tidy. Explained our new system very thoroughly once it had been installed. Would recommend.
Adam has on two occasions provided us with a top notch service at a great price. His attention to detail and professionalism is
unsurpassed. I would recommend ALW Security Systems without
hesitation to anyone who requires a first class service.
Extended the alarm system that they had fitted recently. Excellent, highly professional and friendly service. Adam Waterfall clearly
takes great pride in the service he provides. I highly recommend ALW.
Excellent service. Alarm inspected, serviced and tested. Plus we have a one year support plan. Can't ask for anything else for the price. Perfect. One time and efficient.
Efficient, competent business like and safe using quality
products. Adam provided exactly what I asked for with no added sales pitch. Good follow up service provided.
Very competent and impressed with his honesty about our old battery, he could have installed a new one at our expense.
Adam fitted an Alarm system for me a year ago the workmanship is exceptional. He looks at your property and advises you on what would be best for you. He is one of the most reliable tradesmen I have met. I know my property is safe and have peace of mind t
The particular trader Adam Waterfall proved to be extremely efficient and totally trustworthy.
We have used Adam for servicing of our alarm system for a number of years now. We are always delighted with the service. He is very
thorough, explains everything and his attention to detail is
excellent. Good service, great value for money, professional a
We have used ALW Security Systems now for two years, which include
the initial site survey, installation of an alarm system and 2
services and can say that Adam is 100% professional in everything he does and a perfectionist with his work. Furthermore, our
Very efficient and polite. Explained everything in detail. Easy to understand. Clean tidy workmanship. Highly recommended.
Excellent service and very good Covid secure procedures.
Adam fitted our new alarm system just as we entered the first
lockdown he has just completed the first service. He wore PPE and was very safe and professional. I felt safe and happy throughout both process highly recommend.
Excellent friendly service, fully PPE compliant.
We have used Adam for the servicing/repair of our alarm system for a number of years and are always delighted with the service that he gives - he is very thorough and explains everything - on top of this he is always cheerful. Highly recommended.
Very impressed with ALW - meticulous installation and clearly take great pride in their work. System installed meets the specification in terms of both performance and appearance and is excellent value for money. I would unreservedly recommend ALW.
We have used this company for 10 years now. The annual service today was carried out in an excellent way. All COVID checks were asked
before entering property and a face mask worn. Also hand gel was
used. I felt very confident having engineer in my house
We had CCTV installed at home by ALW and Adam was thorough and
provided great service. His attention to detail is second to none, he wanted to make sure it was working seamlessly. Would highly
recommend ALW. All COVID risks were mitigated by great use
Used to fit an upgraded alarm system to my house. Very professional and knowledgeable. Came on time, fitted with no issues, provided full information and support. Wouldn't hesitate to recommend.
Always very efficient.
Adam is very punctual, explains everything he is doing and advises what is right for your particular circumstance. Would highly
recommend.
Great service. Covid regulations compliant, punctual, friendly, cost effective and efficient. Highly recommended for regular servicing, installation and trouble-shooting.
Very professional company, great attention to detail with
installation and servicing. We are very happy with the efficiency of our wireless alarm system and the after care. Highly recommended.
Excellent ongoing service. Very good Covid precautions in place. Would recommend to anyone looking for home alarm system.
Great service, Adam is highly recommended.
We have used ALW for a number of years to service our burglar alarm and we always get a great service for a fair price. Very good COVID secure practices followed while in our property and all done in a friendly manner. Recommend highly.
Very good and friendly service from Adam. Considerate and safely managed during Covid.
Adam has just completed our annual alarm inspection in his normal quiet and efficient way, always good to deal with.
We have used ALW Security Systems for 5 years now and we are
extremely happy with the service they provide, which in our case was the fitting of a burglar alarm and a yearly maintenance service thereafter. The work is carried out promptly and to a high s
Given the current circumstances - our alarm service was conducted professionally and with great care taken to adhere to COVID Safe working guidelines. Very happy to recommend.
Excellent, professional service.
Adam did the initial installation two years back and we have just had our annual service. We are very pleased with the product and the service received.
Everything was just fine!
Adam is always very professional and this was reflected in the
Covid-secure practices he adopted for his visit - felt quite safe with his visit.
A very reliable and professional company, I would highly recommend.
As usual, very professional and efficient. Adam clearly explained the Covid protocols being used before entering the house. This was very reassuring. The work and response was top notch. I would highly recommend ALW security systems.
We were so pleased with Adam's installation of a new wireless
intruder alarm system a few months ago that we didn't hesitate to use him again when we wanted to add PIR movement sensors to our existing exterior lighting. Excellent work and the most profess
Always have excellent service, this year with Covid, the engineer, upon arrival explained all Covid protection and precautions he would be taking, which was very thorough. Would not hesitate in
recommending ALW Security, for any home or work security.
Very good clean and safe worker have used him for many years.
Very professional service provided, fully explained the system and options with no hard sell, very clean and tidy workmanship, very pleased with the final alarm system and very Covid safe.
Polite, efficient and professional. Within 2 days of first
contacting Adam, recommended by a friend. I had a new alarm system installed. Adam wasn't pushy - he talked me through various options and their pros and cons. He was friendly, explained everyth
Claire and Adam readily accommodated a shielding member of our
household by postponing the scheduled annual service of our alarm
system. Today, after fully explaining the process, Adam wearing a mask and gloves quickly and efficiently carried out the re-
Adam was absolutely fantastic! We are so pleased with the service provided, he was so careful when carrying out the works and it looks great in our house. We would highly recommend ALW alarms to anyone. Adam followed all the Covid guidance whilst carrying
Extremely happy with service particularly during current COVID-19 situation. Adam came prepared to keep both himself and ourselves safe. He did a professional thorough job giving explanation
throughout and left everywhere clean and tidy when the job was
First dealt with ALW when our old system failed. Came out at 06:30 am to stop alarm, we decided to buy new system and, as he had come to our assistance at that time we asked for a quote for new system. Very pleased with the quote and rapid, polite, effici
This company was instigated by our landlord, but I found Adam to be extremely professional, thorough efficient, but also friendly and approachable. I can understand why he's trusted trader.
Adam provides a very friendly, professional service. Booking an
appointment is easy and full description of the work carried out is
provided.
Adam upgraded my old alarm system but in reality was a new system. He came gave a price which was acceptable and a date when this could be done. He did the job and even though he encountered a few problems and the job took longer than he thought it would
Adam came for a second visit today to complete a service and complete overhaul on our alarm system. Adam was meticulous and went through every part of the alarm and sensors and was able to highlight where the previous owners may have cut corners. He was f
As always my annual service was scheduled promptly and Adam was his usual courteous self. As per the current situation Adam was wearing PPE and remained contact less throughout. Excellent service.
My house alarm was going off for 3hrs and we couldn't do anything to make it go off. After trying several more local firms that refused to come out due to being a weekend and because of lockdown, we decided to try ALW security who were 8 miles away. They
Excellent and professional service and would recommend them.
Adam was friendly, thorough and helpful. From the moment we got in contact via his website we received a response very shortly after and he managed to squeeze us in the diary the following day. He fixed the issue with our alarm and also offered informatio
System developed a sensor fault, called ALW on Wednesday, new sensor fitted by Friday, job done! ALW have worked on our system many times and have provided a professional and prompt service every time.
Excellent service from start to finish highly recommended.
ALW fitting and have been servicing my home security system for 5 years. Excellent service: professional, considerate and reassuring service every time. No hesitation in making a recommendation.
Adam is always punctual and polite, carries out his work quietly and efficiently. Wouldn't hesitate to recommend ALW Alarms!
Ordinarily I feel very confident with Adam and ALW's security
expertise and professionalism, but even more so at these times of COVID - Adam arrived on time as always, immediately he confirmed
whether I was happy for him to come into the house while I was
Service done on time, no mess, excellent.
Excellent service and fully explained at every stage.
Mr Waterfall sorted out my emergency within the day which relieved a great deal of stress on my part.
Excellent service from ALW.
The service provided by ALW Security Systems was excellent and
extremely professional. There were good lines of communication, time keeping and work ethic and all done in a friendly manner. I would highly recommend this company.
Adam and his son came at the same time as Storm Dennis. A horrible day but they still installed a new alarm system for us, initially working outside in the wind and rain, cheerfully and with good
humour. They were efficient, polite and very tidy, leaving
we have used this firm for 10 years and they are excellent. Would thoroughly recommend them.
Extremely professional service, very happy with the work done and the manner in which it was carried out. Adam was very honest about what could and could not be achieved from the outset, and we felt very confident in his ability to undertake the installat
After organising our first annual alarm service, I can only say that Adam at ALW Security Systems was once again excellent. From making
the appointment to the service being swiftly carried out was an
impressively quick affair. As has always been the case
After organising our first annual alarm service, I can only say that Adam at ALW Security Systems was once again excellent. From making the appointment to the service being swiftly carried out was an
impressively quick affair. As has always been the case
Reliable, trustworthy Alarm Specialist. Always punctual. Knowledgeable and helpful. Would not hesitate to recommend Adam Waterfall.
An excellent service from start to finish. Highly recommended, and could not be faulted for knowledge and expertise. Completed a full new alarm.
Been using this company for the past 7 years. They are a
customer-focused company, offering a friendly service. Punctual, work
tidily
and quickly. Everything is thoroughly explained and suited to your needs. No hard sell, just good old honest advice. High
Excellent service delivered with good explanations of each step. All faults found and corrected.
Excellent service, good communication. System installed 2 years ago and completely fault free.
Prompt arrival. clean and tidy worker. Explained the operating system and provided a very professional service.
We called Adam out one afternoon after our house alarm faulted and was very grateful that he came round that evening saving us from the alarm sounding all night. We got a very good quote for a new alarm system to be installed and was very pleased with the
Great service highly recommended.
Arrived on time. Did the job efficiently. Charged a reasonable price for the service and the on-going warranty/help line.
We contacted ALW Security Systems to replace our domestic alarm
system. Adam came and completed a risk assessment, advised us on
options, was always very clear to explain everything and was not pushy. When Adam came to install the alarm, he was very thoro
Great service, honest tradesman not pushy, arrived on time did the job in the time that was quoted, left no mess and answered all questions. Would definitely recommend.
We had an emergency issue with our current alarm system. I phoned on a Saturday morning left a message and got a call back within less than 30 minutes and his schedule was rearranged to fit us in on Monday
afternoon. Extremely professional supplier who t
Adam did a fantastic job fitting our alarm system. He is a very polite and professional and got the job done efficiently and quickly. Would highly recommend to everyone.
Professional, expert, efficient and value for money. The added value is the after care.
Excellent service always provided. Always just a phone call away, no matter how bit or small the problem or query is. Would recommend to
anyone.
Have used ALW Alarms for eight years. I have always found them reliable, professional and very helpful. Would recommend.
A new electronic security system was installed to replace the old system. The quality of the system is much improved over the original installation. All controls are digital and working through the Wi-Fi system and the internet and includes car key fobs
The agent from this company did what he had agreed in a professional and friendly manner. Very efficient and technically very competent. Could not want better service.
Called Adam re a fault on a sensor. He managed to fit me in at short notice, diagnosed the fault and fitted a new sensor. Sound advice and excellent service.
Adam answers any calls quickly and carries out the required work without delay so that the alarm is always up and running. Would
highly recommend ALW.
Good reliable family run business who are always available by phone to help if you have any problems with your system. Would be more than happy to recommend this company to anyone.
The service delivered was exemplary, the agent was professional
whilst still being friendly although not familiar. He discussed his actions with us before hand explaining the what, where and why's of what would happen. In short I cannot praise this agent
ALW Security Systems offer a very professional and friendly service. After our annual service, Adam explains exactly what he has done and leaves a detailed maintenance check list. The cost of the service is good value for money and offers peace of mind if
I am extremely happy with the work that Adam has carried out for me. He has been nothing but professional from start to finish. I was very impressed that he even bought his own vacuum cleaner to tidy up. I would highly recommend ALW Security Systems.
Adam was very professional, reliable and trustworthy. His prices are also competitive. I would highly recommend ALW security systems.
Excellent service, would recommend. Very fair and trustworthy person.
Great service as usual from Adam and the team at ALW, annual service completed with no fuss.
The service I received was for the annual service to my alarm system. The company are excellent, the service was carried out in a
professional manner with little discomfort to ourselves. Very efficient and courteous throughout.
Adam was informative from the quote stage and options for a new house alarm to the details during and after fitting the New Alarm. He was efficient throughout and helped you make informed decisions, his
level of customer service was excellent. He was resp
Excellent prompt and reliable service.
I called this number in an emergency and I was told an engineer would come within the hour which happened. I was so impressed that this company will now become my security alarm company permanently.
Excellent service, on time. Good price.