Nankivells

Units 4 Station Lane Industrial Estate Station Lane Old Whittington Chesterfield S41 9QX
01246 456026
01246 453434
Additional details: 10% discount for Gold Card Holders
Nankivells
Rated 5 out of 5 Rating based on 26 reviews (?) Rate this Trusted Trader

Joined on 18/04/2013


About Nankivells
Trusted family business for over 30 years, specialising in fitted bedrooms, kitchens, home studies and hideaway beds. We offer a free design consultation service.

Location map

Customer reviews for this trader
Sales rep came twice to measure up and let me choose. Chose what I wanted. He wrote it on my invoice and asked for a deposit. I paid the deposit and had to chase for a fitting date. Apparently he was sorry for the delay but he had been poorly with a cold. I rang Monday 9th November to check they were still working and all was ok, to be told it was. The day of fitting, frame arrived but no doors. We had no phone call to advise us of this. The fitter said he would try to get back that afternoon but it was Friday and they go home early so I rang to chase it up to be told someone would ring me back. I got a phone call hours later to say the fitter was on his way to fit the doors. Due to Covid I kept out of the way. As he left I noticed they were the wrong doors. My husband ran to his van and the fitter looked and said no its on the box your name, ring Head Office they will sort it. I messaged on fb as it was Friday a no one was answering the landline. Initially was told "if" it's their error they would call Monday. I found the invoice and the further two invoices sent to me, the rep had totally messed up the order. When I messaged Nankivells with a copy of my invoices to show the error I was told to stop messaging, they would replace the doors, however, I didn't want them back in my house so messaged back to say they have been paid, leave it. Total shambles from start to finish. TRADER REPLY: It is very disappointing that you have felt the need to leave a negative feedback, when we have confirmed that the doors will be changed FOC to white if that is the colour you desire. The last we spoke was that you were happy to keep the mirrored doors, which now is confusing reading your review given. If you require the doors changing to white, that is not a problem please do let us know and we will get them on order for you. Many thanks, Nankivells.
Excellent service from Nankivells. Bedroom installation was efficiently done with superb results. Can fully recommend the company.
Very professional, considerate and friendly team, great communication and attention to detail and our needs. Extremely sensitive to the newly easing lockdown restrictions, very reassuring to find very trustworthy tradesmen,thank you.
Excellent work. Super fitter Shaun. Clean and tidy workers. Very pleased with my wardrobes. Wouldn't hesitate to recommend them. Lovely touch with the flowers thank you.
Excellent planning, design, communication and fitting. Installers most professional and clean. Pleasure to do business with Nankivells.
Punctual, polite and clean workers.
An excellent service from start to finish. Good price, clear communication, polite fitters and a superb finish. Top class.
I've had two bedrooms off Nankivells now and both times have been exceptional service, I would highly recommend them to any of my friends and family - nothing is too much trouble for them. I would also say the aftercare service is fantastic too. A very pleasant experience.
Fantastic service. Bedroom fitted to an extremely high standard. Highly recommended.
Excellent service, could not wish for a better company.
Our wardrobe fitter was punctual and extremely polite and respectful of our home. He cleared away our existing fitted wardrobe without leaving any mess. We are delighted with our new wardrobes which have enhanced our bedroom. The beautiful viewers, which arrived yesterday were much appreciated. Many thanks to all the Nankivells team.
*Customer Feedback*I would never buy a kitchen from Nankivells ever again unless I wanted a show kitchen. 2 years after fitting I had 3 doors replaced that are near cooker as vinyl covering was peeling off after 18 months. Now the same thing is happening to these replacement doors as well as other doors which are not near anything that generates steam. Kitchen fitted 28th October 2013. In my opinion these kitchens are not fit for purpose and I did not envisage having to be having a new kitchen after less than 5 years of use. Be warned!!!! *Trader Reply* We were unaware of the issue that has been raised by this customer. The kitchen department has now contacted her directly and have arranged a visit on Thursday the 23rd of August to rectify the problems she has raised. We always do our upmost to rectify problems raised, but have not been informed about this one.
Great products and workmanship. Very polite and experienced fitters.
The fitters were prompt, courteous and left a very clean job even vacuuming after them!
Very nice job. Nice wardrobe fitter, good quality.
"Excellent" service from start to finish
A very good service all round. John was brill.
Very good service, reasonable price and everyone very friendly & informative.
Very helpful designer. Skilled & polite fitters.
Outstanding quality product. Very friendly and helpful staff. High quality of workmanship.
Excellent service from initial visit to showroom, to completion. Fitted wardrobes are very good quality and have transformed the room. Would recommend.