Alpha Heating (Chesterfield) Ltd

Alpha Heating (Chesterfield) Ltd
Rated 4 out of 5 Rating based on 3 reviews (?) Rate this Trusted Trader

Joined on 24/12/2008

About Alpha Heating (Chesterfield) Ltd
Alpha Heating (Chesterfield) Ltd is a dedicated, friendly and welcoming family run business with over 25 years experience. All aspects of our work is carried out by our skilled employed engineers (we do not use sub contractors) and we can manage your project from start to finish using our in house team. Our work is carried out to the highest of standards with excellent customer feedback at a fair and inviting price. We offer a range of different services from small jobs to complete projects which include; central heating installation and repairs both domestic and commercial, bathroom installation and repairs complete with a 3D computer aided design for your new bathroom, Solar PV and solar thermal installation and repairs, free boilers under the ECO scheme (subject to terms and conditions) and can also offer Green Deal, biomass boiler installation, electrical services from changing a socket to a full re-wire and we also have our Alpha Maintenance service plan available from a little as £10.25 a month to ensure you will always have peace of mind that your are kept cosy in your home. As a Worcester Bosch accredited installer we take pride in our work and ensure you are looked after from start to finish, offering up to an 8 year parts and labour warranty (subject to terms and conditions). All quotations are free of charge and we are always happy to help.

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Customer reviews for this trader
Alpha did a brilliant job for us from the day we moved into our neglected bungalow in Hope Valley urgently needing someone to get our creaky warm air heating system going. Once this was solved they guided us through all the different types of heating we could have before fitting an excellent Bosch combi-boiler system which has been great at a very reasonable price. When we found they could take on and oversee the reconfiguration of our ancient bathroom we already had confidence and they didn't disappoint. At the showroom Pete did a brilliant design which really works, illustrating with computer graphics how it could look, making the choices much easier. The whole team were friendly and professional but special mention must go to the main installer we had Luke who was a pleasure to have around nothing was a problem, multi-skilled, proactive and insistent on every last detail being spot-on. They listened patiently to our requirements, dealt with the unexpected and still kept to the original quote. We are delighted with our new ensuite and bathroom as well as our central heating and Alpha would certainly be our first choice for any future work. A genuine Trusted Trader.
Be very very careful with this company. They don't complete the work they are paid for and will try anything to fob you off. TRADERS REPLY: Unfortunately the customer's comments are totally incorrect. We supplied a full written quotation detailing the work we have priced for. This work was carried out in April 2018 and he paid for the work we had carried out. He contacted us recently threatening to dispute his card payment if we didn't repair a problem he had with 3 radiators (these were not getting hot). We installed a boiler onto his existing pipework, he knew that 2 of the radiators were not working prior to our work and asked if we could investigate (not repair) why this was. We have advised him that his system is blocked and needs to be re-piped. As a gesture of good will we are in the process of re-flushing his system but this has not rectified the issue. He needs to pay for the existing pipe work to be re-piped as necessary to fix the issue but believes we should stand the cost. Our quotation clearly shows that we do not guarantee existing pipe work. We also installed a radiator to the existing pipe work which he supplied. This pipe work is also blocked and he believes it is our fault. We believe his request for free work us unfair and unreasonable and because we have rightly stood up to his request and informed him that the work is chargeable he is now trying to bad mouth us on every possible site he can.
Adrian is outstanding in every respect, courteous, friendly, knowledgeable, thorough, painstaking and tremendous value.