Finesse Home Improvements Ltd

Unit 2a Wirksworth Ind Centre 2a Ravenstor Road Wirksworth Derbyshire DE4 4FY
Other services by this trader: Windows, Double Glazing, Double Glazing Repairs, Doors, Conservatories,
Trade membership/qualifications: FENSA Limited, The UK Trades Confederation,
Finesse Home Improvements Ltd
Rated 5 out of 5 Rating based on 115 reviews (?) Rate this Trusted Trader

Joined on 24/12/2008

About Finesse Home Improvements Ltd
Finesse Home Improvements are a local, independent, family business which has been trading for 30 years. We specialise in high quality, energy efficient pvcu windows, doors and conservatories. We also install pvcu fascia and soffit boards, guttering, secondary glazing and undertake window and door repair work. The majority of our business comes from recommendations from highly satisfied customers. 10% discount given on new orders (does not apply to remedial work).

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Customer reviews for this trader
Finesse is a veritable model of outstanding customer service. A few years ago, they installed double-glazing throughout the house for a fraction of the cost of the big firms advertising nationally. It has never caused us the slightest problem; we have never needed to ask them to return. We recently discovered a leak from the roof of our rear porch, just when we were about to go away for a few days. Though Finesse had not installed this it was already here when we bought the house, they arrived within a few minutes and repaired the leak. By coincidence, a very similar thing had occurred a few weeks before, this time with a warped conservatory door which they hadn't fitted, as it was also here when we arrived. Again, the problem was resolved immediately.
This local company was thoroughly professional, utterly competent, tidy and efficient, co-operative and friendly. They were in ready contact, punctual, set deadlines and kept to them. I would unhesitatingly recommend them based on the UPVC repair and replacement work done on this property.
Finesse have now replaced all of the outdated windows in our property and have just completed the installation of new front and back composite doors. The works that they complete is of the highest quality, and they take their time to make sure they do the job right,and without rushing. They are not paid by door or window, but on doing a great job. Would highly recommend to anyone wanting a new window, door, or facias/guttering and conservatories.
Just had Finesse replace all my windows - 12. Excellent service from initial discussion to completion of the work. Have used them twice before - for a new door and to replace the conservatory. Delighted on all three occasions with the professionalism, friendliness, quality of work and price. Also I know from previous experience that if you get a slight problem - e.g. a door settling - they are straight back to you - no trouble, no charge. Would always be happy to recommend them.
Very efficient, professional job done. Very pleased with everything. Went above and beyond what we expected. Would highly recommend them.
Never pressured to spend more. Polite friendly and aware of hygiene in these difficult times. Excellent job.
Finesse were excellent to deal with throughout. The quality of the work and materials used was first class. Part of the job involved the provision of a bespoke round leaded stained glass window for our hallway which looks really good.
Good job at a competitive price.
I had a new door and two windows supplied and fitted. The company was recommended to me by the builder I employed. I was very satisfied with the product and more than satisfied with the standard of installation. I can thoroughly recommend Finesse to anyone.
Always helpful, reliable and efficient. The "go to" company locally for PVC doors, windows and conservatories etc.
Good service all round. Offered impartial advice, and was able to show us a range of door styles. Delivered within quoted timescales, taking account of Covid restrictions. Fitting of door and panel efficient and without mess.
We were extremely pleased with the completed roof on our conservatory. The team who completed the work were extremely helpful and professional. They were also extremely cheerful and cleared up after each day. Well done.
We could not have wished for a more helpful, honest and pleasant company to install our double glazing. From Jonathan who measured up and was our contact, to his boss who carried out the outside measurements, Julie in the office to the guys who installed the double glazing who were quick, efficient, tidy and very pleasant and gave us a great deal of confidence. Great little company!
This company is a gem. Have used them three times and would have no other. Would highly recommend them and have to many people. From the first phone call to the finished product excellent. Professional friendly and a very clean gang. Very satisfied customer. Thank you.
We were so pleased with the windows installed a few years ago that we went back to Finesse when we wanted another one, it was fitted today and looks excellent. Friendly fitters who knew what they were doing.
I used Finesse a local firm you can trust. The staff are always friendly and reliable.
Excellent service from start to finish.
Great service and products from a great company. Fitted new windows throughout and nothing was too much trouble. Windows look great and installers were professional and friendly. Have used several times and always the same excellent service. Would definitely recommend!
Very professional. Very pleased with their work.
Professional job done by very well-mannered and friendly workmen. Second time we have used them and will do again as and when.
The work was completed to a high standard. The workmen were careful about working within the current guidelines re coronavirus end of May 2020.
Fantastic firm. Great job. Real attention to detail. Windows are super, and they definitely go the extra mile to provide a great service.
Dedicated team of fitters. Excellent work done, clean and tidy. Would recommend and use again.
We were recommended Finesse Home Improvements by friends in the village after we were let down by another notable local double glazing firm. They have been brilliant from the word go, starting with the initial assessment through to measuring up, and then fitment. They have been friendly and professional, and all underpinned by a very competitive price. We are really pleased with our new doors, and our only regret is that we didn't do it sooner. Overall, we highly recommend them.
Very professional from start to finish. Had all replacement windows and doors. Unfortunately when they came to install them it was stormy, rainy, windy, but they just worked through it and the results are superb. Many thanks, we now have a draughtfree house and it looks great. Will definitely recommend them.
Very efficient service, good, clean and tidy workmanship. Very pleasant staff and fitters.
They replaced two windows and did a wonderful job which looks first class. Really excellent. Don't hesitate to recommend them.
I ordered two exterior doors from Finesse Home Improvements and from start to finish t received outstanding service. The guys who fitted the doors were excellent Ben, Steve and Dec and took great trouble to get everything right..
Just to say a big thank you to everyone at Finesse for the service work done on our patio doors August 2019. We have been customers for many years now and we have total confidence in Finesse. A very friendly and experienced team; all the work done over the years has always been of the highest quality. Over recent years we have had every door and window replaced, all our facias, soffits, guttering and downpipes and we've had roof verge caps fitted. All of it was at a fair price and brilliantly fitted. And thank you for your continuing after-service which is unmatchable!!
Good price. Delivered and installed on time and to budget. Site team were polite and hard working. No deposit required which implies the supplier is confident that his work will be acceptable. Finished job looks good. Replacement guttering included at no extra cost.
Good job done.
I used Finesse as they had fitted new windows at my sons home and his windows looked great and he said what a good job they had done whilst installing them. They turned up when they said they would and from the initial visit for the quote, the survey and the actual fitting nothing was a problem. Alan and his team are a pleasure to have around, I was happy with the price quoted and can fully recommend, I will happily have them back if I require any more windows or doors.
From the word go I was impressed with Finesse, Jonathan came to my home and was professional, prepared and understanding of what I required, he was well dressed and left me with a colour brochure. The quote was professional, very fairly priced and fully detailed. Ben and Steve did the work and were a pleasure to have in my home as they took boots off, were very clean and tidy, honest and only a very small amount of plastering was required when two of my new windows were fitted. The difference in heat retention and noise reduction is amazing and noticeable. Finesse tick every box for me as they did everything they said they would do and when they would do it, they are very reliable, professional, trustworthy and supply and fit quality products. Finesse came highly recommended to me and I can see why. I look forward to have them back in the near future to do more work for me.
Have used Finesse in the past and always had great service, recently had a broken window and they came out on the day, secured window and gave us a quote next day, really fast turnaround due to the security issue. Good friendly business to deal with.
What has impressed me most was the speed in following up phone calls /measuring up/receiving quotes and installing the windows. I have used them twice this year and would recommend them to anyone and everyone. The fitters were brilliant….first rate workers, caring, helpful and good natured. Could not be bettered!!
We have used Finesse a number of times and always found them to be efficient polite and friendly.
Very satisfied with both price and workmanship. Would definitely use again and recommend.
Double glazing fitted throughout our small house - fitting was done as if we were a posh mansion! Standards of everything very high. We are delighted. Many thanks to Finesse and Co.
Absolutely brilliant service - Mark and Steve turned up bang on time, despite sleet and wind, and fitted the new skylight quickly and professionally. They answered my questions thoroughly and gave me advice and options. Plus they left the carpet about ten times cleaner than it was when they started. Lovely people and wouldn't hesitate to recommend as the whole service from Finesse was excellent from start to finish. Thank you - skylight no longer leaks for the first time in years.
A very reliable, friendly and local business. Excellent work.
Amazingly quick response to first phone call, then follow-up to receiving quote (3 days in total) … fitted within 3 weeks. Excellent quality, excellent service, delightful people.
The chaps were very polite, clean and worked hard.
We are absolutely delighted with the service from Finesse. Hard working and reliable with a high standard of workmanship.
No nonsense straight forward process from start to finish. Competitive prices and first class service. Fitters very punctual, informative on care of door and very tidy when clearing up after installation.
Very good service and am happy with the work that has been done.
Reliable, friendly service.
Can highly recommend this company after the installation of PVCU windows and doors.
Excellent service. Cleaned up after a big job outside. Cheerful team - very co-operative. Reliable prompt.
Arrived on time. Carried out extra work. Very clean.
Very good service and support. Would certainly recommend.
They did a very good job, and cleaned up after them.
Great service and very tidy.
Quality goods and service/support second to none. Staff efficient but very friendly and nothing too much trouble. Have used them for many years and high standards never deviate.
Efficient, polite and left the house tidy.
Good customer service. Friendly staff. Helpful & courteous. Tidy workers.
Finesse replaced my double glazed panels and 2 bay windows. They replaced a complete fence too, very efficient, very courteous and they covered the stair carpet to protect it. Very impressive service 9/10.
An excellent job, leaving no mess at all. My new back door is lovely and very secure. They even replaced a cracked part on my garage window which they fitted last year. I had not even noticed it, but they did. What superb service!! I will definitely deal with them again.
Finesse have done an excellent job in replacing cladding boards around a window, all boards cut to an angle on site & fitted perfectly, at the end of July 2018 in extreme heat. The two workmen were pleasant, extremely well mannered and did not waste time completing the work. 10/10.
Very polite, punctual, reliable and tidy.
First class service & workmanship would recommend their services.
Speedy & friendly service.
The fitters were very professional, clean & trustworthy. I would recommend them to anyone. Extremely pleased with work.
Efficient, polite, excellent end product.
The fitters were very polite and helpful and did a good job.
This is the third time I have used Finesse for my windows and now a (beautiful) front door. (I will have neighbour envy)! I will definitely use Finesse again. The young men who do the work are great.
All members of this company work as a team combining their individual tasks. Their workmanship is second to none. The fitters liaise with customers in a professional and friendly manner. On my job both Ben and Josh were excellent in every way. The company can be trusted for a good job.
They came when they said they would. They did everything in a very friendly and helpful way. They were very efficient and professional. I will use them again.
Friendly & knowledgeable service.
Excellent service throughout, in planning, delivery and installation of new front and back doors. Good advice, professional approach; not at all push!
My email enquiry was answered very quickly, Jonathan came out to look at the work and gave sound impartial advice. A quote followed several days later and the work completed within the month. A good experience from all involved. I would have no hesitation using this company again.
Excellent attention to detail by committed and caring staff.
Good housekeeping practices kept to schedule. Courteous & no music.
We have used Finesse a number of times and have always had an excellent quality service & after care every time.
Very good workers, polite, tidy. I am very pleased with the work carried out.
I have dealt with Finesse over many years and always been satisfied. This time the workmen were very careful of fixtures and fittings, taking their shoes off etc. Very nice and cheerful.
Punctual, professional and friendly staff from quote to completion, including demo.
Excellent work by good workmen.
Friendly helpful service from office staff to the fitters. Ben and Josh did an excellent job. First class windows.
Excellent work all round. All staff from measuring up to fitting are quick, efficient and very pleasant. The fitters are very hard working and paid attention to detail despite working in zero temperatures. We have used this company several times and are always pleased with the outcome.
This is the 2nd time we've used Finesse. We used them again as we had an excellent job on the 1st occasion. Once again this job (unit replacement) was done quickly by professional, pleasant people.
Efficient, friendly and good value. Excellent product.
Exceptionally good service. Fitters clearly took great pride in their work and were highly skilled. They tidied up at the end of each day and were a pleasure to have in my house. Highly recommended.
Tidies up after everyday. Polite and helpful. Excellent job.
Good service. Came on time. Always polite & helpful.
Good quality products, took all the rubbish away. Polite workmen.
Excellent service.
We've used Finesse many times and they never disappoint. As always the work was done to the highest standard and the fitters were punctual, hard working and charming.
Very good service by all staff.
Absolutely first class service. Courteous and efficient installers, and any company who is prepared to deliver and install without any deposit gives you a great deal of confidence. Although this is the second time we have used Finesse we have no hesitation in recommending them to others.
Very good. Arrived on time. Both workmen were polite, made a good job & left our house clean & tidy. Recommended.
A very pleasant and efficient gang of workers.
Do what they say they will do.
Would recommend to anyone.
Fabulous service from start to finish. An outstanding company you can put your trust in.
Very professional and conscientious workers. Fitted the windows with care and took care that everything was left clean and tidy.