Abbey Glass (Derby) Ltd

Abbey Glass (Derby) Ltd
Rated 5 out of 5 Rating based on 81 reviews (?) Rate this Trusted Trader

Joined on 24/11/2008


About Abbey Glass (Derby) Ltd
We also sell Conservatory Furniture. See website www.abbey-glass.co.uk homepage for current references etc.

Location map

Customer reviews for this trader
Fantastic door. Great quality. Clean fitting. Good communication with company. Well worth the wait and price will use again.
1. They answer telephone calls. 2. Came on date and time pre- arranged to examine the jobs cost. 3. Came on date and time on 21/10/19 to fit the window and sort gaskets throughout the house. I wished there were more companies as good as Abbey & Burton
Very impressed with the knowledge & high standard of service. They went above & beyond from sales through to final installation. Even when resolving minor issues. Workmanship & attitude is outstanding. Will definitely be using again.
Efficient & considerate workmen.
Would absolutely recommend Abbey Glass who responded to my call and fitted in my appointment within 2 working days, excellent response. I had 2 broken panes of glass, replaced in 2 separate sash windows on a grade ll listed property. Abbey arrived on time and both contractors were extremely courteous, offering to clean up immediately. It really was assuring to see a great job, really professionally done at the price quoted. I am delighted with the workmanship and am equally pleased with the end result. Will absolutely use Abbey Glass again and would have no hesitation in recommending them to you.
Extremely good on all fronts - interested in their work - which is rare!
Very reputable company. Excellent workmanship. Excellent products. Very trustworthy.
Excellent quality doors fitted. I would have selected "very satisfied" except that they brought the wrong front door (mistake by surveyor) - opened the wrong way - and had to reorder and put old door back on temporarily!
Very efficient, clean & tidy workmanship.
Very efficient - respectful and professional clean and tidy work. All very good.
Knowledgeable; excellent service; excellent products; helpful staff; great installation.
Quality windows, thorough preparation and planning, professional installation, fair price.
Used this company on several occasions, always pleased with the end result. From order to completion - no problem. And no telesales call after!
They were very efficient. Turned up when they said they would. Cleared up all the mess and behaved in a very professional manner.
The workmen were excellent and were friendly & considerate and did not leave anywhere untidy.
Started on time. Finished on time. Left the job clean every day. Did exactly what I asked for. Cosmetically the attention to detail was impressive.
They were so helpful. I went in just to buy a pane of glass for a greenhouse, expecting to take it away with me. When it wouldn't fit in my car, they even delivered it, free of charge, and with grace and courtesy. Fabulous service. Great to support a local firm.
Professional throughout process of ordering and fitting.
After 8 previous builders/trades people letting us down. Abbey Glass, Derby built our outside porch to our satisfaction & requirements. From start to finish they listened, were very polite & got on with the task in hand, would recommend their work.
1st class service from start to finish, including sales, surveyor and installers. I would thoroughly recommend Abbey Glass.
The work was done on time and exactly as stated & workmen very helpful & hardworking.
With reference to conservatory refurb. We have used Abbey Glass over the last 20 years and they have always done an excellent job. And on this occasion they have also done an excellent job.
Quality products, first class outstanding service and communication from Abbey Glass, replacing old windows and doors and installing in our new extension as construction progressed, 14 units. Salesman suggested reducing the size of a window; considerably improved the room layout, and cheaper. Salesman provided detailed drawings of French door sill profiles enabling design of level access to decking careful measurement and excellent communication with builders followed; perfect result. Fitting in 2 stages. Firstly replacements; despite several new glazing units being accidently broken by the fitters, installation completed same day. Secondly new extension windows; work delayed by our builders unreliable roofers, hence Abbey Glass had to fit some windows and then return a few days later to finish. Excellent communication, flexibility and determination by Abbey Glass got the work done comfortably before completion date. Sincere letter accompanied the bill, informative and focused on our satisfaction with the work, very polite request for payment. Fitters have returned and fully addressed snags; everything looking good and working well. We have used several DCC Trusted Trader businesses for different aspects of our building work, some we have found disappointing. Abbey Glass has outshone all of the others; a benchmark DCC Trusted Trader business.
I have had dealings with them over the last 40 years and am well satisfied (original windows still in good order).
We have used Abbey Glass several times & have always been completely satisfied with the quality of products & fitting service.
Good clean workers.
Abbey Glass previously installed a conservatory (2005). Excellent service and quality. Because of satisfaction with the previous work, used Abbey Glass to replace all doors and windows.
All staff extremely helpful & polite. An excellent service.
Abbey Glass did everything they said they would do, efficiently and with good will. They corrected a minor fault very promptly. We will use them again.
Always leave a clean work area - house is full of Abbey Glass's Work. Good reliable local trader.
We found their service very professional from initial contact to paying the bill. No pressured sales talk but good advice. All dates and times given were kept to. The work was completed very efficiently. The work was completed very efficiently with no mess left and to a very high standard. Very satisfied and can very highly recommend them.
Very pleasant people to deal with.
First rate job done by helpful and friendly fitters.
Abbey Glass provide an excellent service from your first enquiry, through the surveyors visit, to the wonderful workmanship and first class outcome. This is the third time we have used them and remain highly satisfied.
Good product, excellent fitters.
Very satisfied with the quality of service and work, and I would not hesitate to recommend the firm in the future.
Excellent service. Really friendly staff. They cannot do enough for your
The work was all done with the minimum of disruption and fuss. the whole process was excellent from the preliminary visit to completion.
Brilliant product. Transformed our conservatory. As ever with Abbey Glass 100% satisfaction.
Fault with door rectified immediately.
Tradesmen arrived on the dates promised. Building construction was in accordance with good practice. Materials appeared good quality when on site progress was maintained. Admin staff were in touch and informative at appropriate times during the works.
Abbey Glass have carried out work at my previous house also and have always provided high quality products. The fitters were excellent and left everything tidy. Highly recommended.
Outstanding product and installation, money well spent.
I have used this firm many years ago for supply and fitting of mirrors. I therefore approached them when I needed a new back door (which I viewed at their showroom).
The windows are of a good quality and were put in expertly with minimum fuss and cleanliness.
Came for assessment and fitting at stated time.
Highly recommended.
Excellent fitters. Very appreciative of your home.
Punctual, neat, tidy. Logo Shirt. Pleasant and polite. Appears to have done a good job. We subsequently had RISA Ltd who inspected the work on behalf of FENSA and assured us work was in accordance with current building regulations. I would have no hesitation in recommending Abbey Glass and their workmen.
A very good company to do business with.
We were delighted with the product, the customer service and the quality of every member of the Abbey team with whom we had dealings. We are unable to suggest any single way in which the service could be improved.
Have used Abbey Glass several times over the years for replacement windows and conservatory. Always reliable, skilled installers and using quality products. Highly recommended.
Excellent product and service. Left no mess and installers were very pleasant.
He was polite, tidy and thoughtful and did an excellent job. No mess. Not the cheapest company but 10 year guarantee, would definitely recommend.
Friendly, professional staff & fitters. Quality product and installation.
Excellent job done. Efficient service. Would recommend.