Insomnia IT Systems

3 Kinder Road Chesterfield Derbyshire S43 3HR
01246 477384
07810 306442
Other services by this trader: Computer Repairs, Computer Sales, Data Recovery,
Trade membership/qualifications: Which? Trusted Traders,
Insomnia IT Systems
Rated 5 out of 5 Rating based on 19 reviews (?) Rate this Trusted Trader

Joined on 06/08/2012


About Insomnia IT Systems
24 hour mobile computer services with a response time of less than 48 hours.

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Customer reviews for this trader
Mark did a quick efficient job in building me a new computer. He is a very knowledgeable, kind and patient man. I would recommend him to anyone.
Mark always arrives promptly for appointments, always returns calls, and is friendly, polite and very knowledgeable about all things computer related, something we definitely are not! But he doesn't mind explaining things and is very patient and doesn't rush you. It's good to know we have found someone we can trust and rely upon and we wouldn't hesitate to recommend his service.
Very knowledgeable, always happy to explain simply when I am being absolutely non computer literate. Any problems Mark is the Man.
We have been using Mark for about 12 months now. Initially we didn't want to trust anyone to keep our computers up and running and keeping our files secure but we are so glad we gave Mark a chance. He's reliable, polite and 'down to earth' - he doesn't baffle us with technical jargon, he just explains what needs doing and why. His prices are very competitive and we trust him to supply value for money. We would highly recommend him.
Mark built and set up a computer system for me in July 2019, transferring all my data from an old laptop. He has many years experience and provides excellent service, very polite and patient. My computer knowledge is very limited. He spent time explaining how everything worked and didn't leave until he was satisfied I understood. The system has worked brilliantly with no problems and is so fast. If I have any queries I can ring him and he's always happy to help. Mark has recently installed new programs for me and completed a health check. As before, delighted with his service and his charges are very reasonable. Highly recommended.
Mark is an excellent computer specialist. You can't do any better than to use his services. I was recommended by a friend and have recommended him to friends. He's very knowledgeable and I would never use anyone else.
Top class support and advice as always.
Superb service again from Mark at Insomnia IT. We had a catastrophic failure of the hard drive the pc had caught fire. Mark visited us promptly and took the pc away. He persevered and eventually managed to recover everything for us, including cherished family photos. He set up our new pc for us doing everything we asked for and more. Always polite, friendly and professional. He kept us updated throughout and he was so patient and helpful answering questions from me, I have limited IT knowledge. His fee for all of this was so reasonable we thought there was a mistake. We will use Mark again for all of our IT issues. And we are so grateful to him for getting back our photos of family and friends, some of whom are no longer with us.
Have been a customer of Mark's for over 10 years and his service is excellent. In this current Covid.19 situation I managed to get my Laptop in a confused state. Mark has cleared it and reset it for me all remotely and is now working perfectly. Excellent service. Thank you very much.
Mark did an amazing job diagnosing and fixing my PC, which ended up having a hard drive failure. He is extremely knowledgeable and puts your mind at ease. It makes a change that he does call outs and tries to sort the problem out. 5 star all the way. Highly recommended.
Mark was very courteous and professional in helping to correct numerous problems on my computer. I would certainly recommend him to anyone who has IT problems. He also has Which Trusted Trader status, which is set at a higher level than even the Derbyshire Trusted Trader. I was most appreciative of his help.
I thoroughly recommend Mark. He has a great attitude to customers. I had spilt tea on my laptop and it was going haywire. Mark explained what he would have to do and why and how much he charged for each operation. His charges won't break the bank, very important when your income is limited, and he collected and returned the laptop when he said he would, all within a matter of a few days. Excellent.
Mark came to our home when he said he would. He could not have been more helpful and provided excellent service and knowledge at a fair price. We would definitely recommend him.
Contacted Mark answered my query very quickly and arranged to come to the house at my convenience, very polite had to take pc away for a few days I would highly recommend Mark to anyone with a computer
We have total trust with this trader who has given his professional expertise to us over the past two years.
Really pleased. Fixed my laptop screen very quickly, and Mark was very polite and on time. He fixed it exactly to the time he said he would.
I would recommend Mark to anyone. He gives knowledgeable and impartial advice, arrives promptly, does the job required efficiently at reasonable cost and is a lovely chap. Wouldn't go anywhere else now.
Mark answered my initial query very quickly and arranged to come and look at my sickly laptop within 48hrs. He was prompt, courteous and skilful. Mark explained what the problems were and what he was doing to fix them. Also, his rates are very reasonable. I am very satisfied with this trader and would certainly recommend him.
Mark helped me after having a virus on my laptop. He cleaned my computer, gave really good advice, and provided me with internet security at a discount price compared to the shops. Highly recommend.