Insomnia IT Systems

3 Kinder Road Chesterfield Derbyshire S43 3HR
01246 477384
07810 306442
Other services by this trader: Computer Repairs, Computer Sales, Data Recovery,
Trade membership/qualifications: Which? Trusted Traders,
Insomnia IT Systems
Rated 5 out of 5 Rating based on 19 reviews (?) Rate this Trusted Trader

Joined on 06/08/2012

About Insomnia IT Systems
24 hour mobile computer services with a response time of less than 48 hours.

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Customer reviews for this trader
Mark has recently built us a new computer, he took the time to listen to how we use the PC, reviewed our existing model for speed etc then recommended a range of price options for us to choose from. We chose a medium toward higher range price bracket which gives us speed as well as plenty of storage capacity, future proofing our new computer which will last longer than an off the shelf option bought in a store. Mark built the computer, fitted it in our home and transferred all our information across making it ready to use. He explained everything clearly and answered all our questions making the transition so easy for us. We would recommend Mark for all your computer needs. He is professional, efficient and very patient answering any questions and addressing any concerns we may have.
Mark is personable and very helpful at explaining IT problems. My very old PC turned out to be a write-off so Mark built a new one to replace it at a very fair price.
Second time Mark has helped us out. Extremely knowledgeable, personable and professional. We wouldn't go any where else for our computer issues.
I would highly recommend Mark for any IT issues. He charges a fair price for an excellent service.
This is not the first time I have used this service. Mark is extremely knowledgeable having been in this business for many years. He was prompt and fast and able to resolve the issues I had with my Computer. He was very helpful by explaining in layman's terms just what the problem was and how he had solved it. He charged a very fair price and I would not hesitate in recommending mark@insomnia- to anyone who has issues with their computer.
Mark custom built our tower to our requirements, installed it and services it annually. We have found Mark to be very professional and knowledgeable, friendly and very helpful with anything IT related. It is always a pleasure to have a visit from Mark and we really look forward to his annual service visits. We would highly recommend Mark's services.
Mark Evans has helped us with computer problems on several occasions over the last few years. He has always been friendly, competent and professional. He listens to our problems and resolves the issues. Above all he is a pleasure to have in the house. We would thoroughly recommend him.
Mark arrived when he said he would, which obviously gave me a good first impression of him. He was polite and friendly throughout and explained what had gone wrong and why and calmly put things to rights. He then installed a new program for me and a short cut to it. He has a very pleasant manner and didn't make me feel a fool, which was a relief. I also got the impression that he is also extremely and impressively well organised in the way he runs his business.
We have been using Mark for over 5 years now and have complete trust and faith in his extensive knowledge and expertise. He is always willing to explain what is required and arrange a prompt visit to resolve any issues or faults that occur. Two years ago advised us on a new computer, which he sourced and set up for us at a very fair and competitive price and continues to advise and rectify any problems that we have. Always painstaking, efficient, reliable and courteous, we would not hesitate to recommend his expert services.
Mark is the go to guy for computer problems both fixing them and helping with problems using a them. He came to our home to help with a problem and ended up showing us how to edit PDF files, tag our photos and connected our fitness watches up to the computer and several other things. As you may guess we are older users and Mark was very patient, nothing too much trouble.
Mark provides a first class service. Right from the point of contacting him, his response was prompt and professional. Mark not only recovered my data but also restored my computer in double quick time - picking up and bringing back my PC. Mark kept me in the loop about costs and progress throughout. His prices are very reasonable indeed. Overall, the service provided by Mark was exceptional and I would have no hesitation in recommending his services! He will be my first port of call if I have any IT issues in the future.
Mark did a quick efficient job in building me a new computer. He is a very knowledgeable, kind and patient man. I would recommend him to anyone.
Mark always arrives promptly for appointments, always returns calls, and is friendly, polite and very knowledgeable about all things computer related, something we definitely are not! But he doesn't mind explaining things and is very patient and doesn't rush you. It's good to know we have found someone we can trust and rely upon and we wouldn't hesitate to recommend his service.
Very knowledgeable, always happy to explain simply when I am being absolutely non computer literate. Any problems Mark is the Man.
We have been using Mark for about 12 months now. Initially we didn't want to trust anyone to keep our computers up and running and keeping our files secure but we are so glad we gave Mark a chance. He's reliable, polite and 'down to earth' - he doesn't baffle us with technical jargon, he just explains what needs doing and why. His prices are very competitive and we trust him to supply value for money. We would highly recommend him.
Mark built and set up a computer system for me in July 2019, transferring all my data from an old laptop. He has many years experience and provides excellent service, very polite and patient. My computer knowledge is very limited. He spent time explaining how everything worked and didn't leave until he was satisfied I understood. The system has worked brilliantly with no problems and is so fast. If I have any queries I can ring him and he's always happy to help. Mark has recently installed new programs for me and completed a health check. As before, delighted with his service and his charges are very reasonable. Highly recommended.
Mark is an excellent computer specialist. You can't do any better than to use his services. I was recommended by a friend and have recommended him to friends. He's very knowledgeable and I would never use anyone else.
Top class support and advice as always.
Superb service again from Mark at Insomnia IT. We had a catastrophic failure of the hard drive the pc had caught fire. Mark visited us promptly and took the pc away. He persevered and eventually managed to recover everything for us, including cherished family photos. He set up our new pc for us doing everything we asked for and more. Always polite, friendly and professional. He kept us updated throughout and he was so patient and helpful answering questions from me, I have limited IT knowledge. His fee for all of this was so reasonable we thought there was a mistake. We will use Mark again for all of our IT issues. And we are so grateful to him for getting back our photos of family and friends, some of whom are no longer with us.