Chatsworth Plumbing & Heating Ltd

2 Holt Cottages, Ladygrove Road Two Dales, Matlock Derbyshire DE4 2FG
01629 733188
07739 797644
Trade membership/qualifications: Gas Safe Register,
Chatsworth Plumbing & Heating Ltd
Rated 4 out of 5 Rating based on 13 reviews (?) Rate this Trusted Trader

Joined on 11/06/2014


About Chatsworth Plumbing & Heating Ltd

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Customer reviews for this trader
Recommended by a friend. Lee and his staff are excellent. Lee always finds time to help in an emergency which is most appreciated. He discusses options and is very professional as are all his guys. Very clean and tidy in their work also. It is very reassuring to have such a trusted service local to me.
Prompt service from a professional/expert
We have used them before, over a few years and they are excellent, polite, pleasant, on time and very tidy. Hard to beat.
*Customer Feedback* Initial work was done on Tues.7 Jan.'the next Friday.' was given for the next work. But no workmen appeared on the 10 Jan, instead they came on the 17 Jan., a day after I returned from hospital cancer surgery. I did not agree to that date and my recovery was delayed by the upsetting disruption. *Traders Reply* We arrived to do the work on the 17th January. We had the conversation regarding a possible misunderstanding regarding dates, to which we apologised and nothing more was said. The work was completed satisfactorily. Unfortunately there was no mention of any hospital treatment/surgery otherwise we would have obviously undertaken the work at another time to suit our customer.
Always reliable, helpful and go out of their way to sort things out. I wouldn't use anyone else!
Our 35 year old boiler broke down on Christmas Day of all days, the heat exchanger sprung a leak so I needed a new boiler fast. What with festive holidays and weekends it wasn't going to be easy to get a replacement boiler fitted quickly. Contacted Chatsworth Plumbing and Heating and Lee responded quickly on 27th Dec and later came out on site to get me a quote before the New Year to get things moving. They worked hard and got a new boiler up and running on 3rd Jan. Really appreciated the excellent service from Lee and the lads. Fully recommended. *****
*Customer Feedback* We asked Lee to replace a faulty valve on our heating which he installed for the previous owner as our local plumber couldn't work out how the dual log burner/gas boiler system worked. Despite chasing Lee and his electrician, 3 months later we are still waiting. *Traders Reply* The delay on this job is due to the fact that the parts required are not 'shelf items'. We have been struggling to source the parts as the brand no longer make this particular valve. Our electrical contractor, not employed by Chatsworth Plumbing, has been in touch with this customer to inform them of the lengthy delay in sourcing the part and at no time did they offer negative feedback to him.
Lee and his boys are just simply the "go to" plumbers. We have used them on various occasions and they are very reassuring to have around. They certainly know their stuff and we cannot recommend them too highly.
I unexpectedly needed to replace the central heating system, including a new condensing boiler and pipework, in our Victorian detached house. Positive Trusted Trader feedback led us to Chatsworth Plumbing and into the very professional hands of Lee and his team. With winter arriving we were delighted with their reliability, exceptional customer service and the overall quality of the work undertaken. The whole of the team have a 'can do' approach and have been friendly and efficient in replacing our old system. Lee is a pleasure to work with and I recommend them without hesitation.
Excellent firm. Highly professional, friendly, polite. Very high standards. They go the extra mile. Can't recommend highly enough.
We selected Chatsworth Plumbing and Heating from the Derbyshire Trusted Trader website. A house purchase in December came with an old and, as it turned out, a non working gas boiler. Risk of very cold weather made the idea of contacting several traders and waiting for quotes undesirable so we went to Trusted Trader website and selected Lee from their list because of previous reviews. From initial contact until completion of installation Lee was friendly and very efficient. Quote for a new boiler seemed reasonable to us so we went ahead with the work. Communication was always swift and visits to the property were always as stated, work was done quickly and efficiently and any mess cleared away from site. Will happily use Lee again when required.
Having previously used "CPH" to sort out a boiler and pump problem decided to use them to upgrade our heating and hot water system. Quality of the work is outstanding, kept to schedule, extremely tidy and pleasant to have them working in the house. Result is a much more comfortable house and a company I have complete confidence in for future works.
We can't recommend Lee and his team too highly. We had an emergency - typically on a Sunday - on one of the hottest days of the year and Lee arranged for Dave to come. To our relief, he sorted it immediately. In addition, on other jobs, we have had excellent service from Lee, the two Jacks and George. What a find they are!