CK Walker Damp & Timbers
Block 13, Unit 4
Amber Business Centre
Greenhill Lane
Riddings, Alfreton
DE55 4BR
Joined on 24/12/2008
About CK Walker Damp & Timbers
CK Walker Damp & Timbers are a family run preservation company based in Riddings, Derbyshire. We provide a range of services which include damp diagnostics, damp proofing, timber treatments (woodworm & rot) and condensation control works. We provide these services throughout Derbyshire & West Nottinghamshire. Our professional surveys and reports are carried out by one of our directors who is a fully qualified surveyor. He holds the following qualifications: Certified Surveyor in Remedial Treatments (CSRT), Certified Surveyor in Structural Waterproofing (CSSW), HNC in Construction & the Built Environment and he is also an associated member (ACABE) of the Charted Association of Building Engineers. We are also full members of the Property Care Association and Trustmark. In order to retain membership of these prestigious organisations, we are subjected to frequent and rigorous auditing. In order to provide a quality service in the works we complete, we ensure that our on-site technicians are fully trained and qualified. They all hold an NVQ in plastering and are Property Care Association (PCA) Trained Technicians in Damp & Timber and Structural Waterproofing. They also have received training in health and safety (including Asbestos Awareness).
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Customer reviews for this trader
Very impressed by the knowledge, organisation, communication and work undertaken by CK Walker Ltd. The whole team were brilliant and I have no hesitation in recommending them.
From the first call to CK Walker to arrange a Damp and Timber survey prior to a house purchase I knew I was in good hands. Julie was highly organised in arranging the survey right through to getting the required works booked in. Paul completed the survey with a highly detailed report with clear explanation of each area requiring attention. Paul was accessible when I had follow up queries to understand what was essential, cosmetic, the process of completing the work and preventative measures to avoid future issues. These factors were key in enabling me to proceed with the property. Fast forward to the work being completed, Paul, Chris, Jordan and Danny arrived on time and were very supportive of my preparation oversights. They were all friendly, professional and reassuring. They took time to understand my wishes and follow these alongside the original planned work. I received updates by phone and email detailing the progress and a very honest price reduction when some timber work wasn't as expensive as initially priced for. All in all, I would have no hesitation in recommending CK Walker Damp and Timber. Exceptional service and quality workmanship from start to finish.
Arrived on time. Very polite. Superb service.
This entire process has been excellent from start to finish. Everything was excellent starting with my initial contact to subsequent communications, the surveyor's visit and accompanying advice and finally, the job itself. In particular, the staff were friendly and professional right through the entire process. CK Walker have all made dealing with a very inconvenient problem a lot easier than it could have been and I'd recommend them wholeheartedly.
Excellent service very good price and friendly helpful company. Would definitely use again. Very clean workers didn't leave any mess.
Thank you CK Walker for providing outstanding service from start to finish. Not only did I choose CK Walker because of their Derbyshire Trusted Trader status, but they also came as a recommendation from a family member who works in the property trade. I would not hesitate to pass this recommendation on to others in the future. Paul attended the property and completed the initial survey - he was friendly, thorough and informative throughout the entire process. The survey was emailed out promptly afterwards, and again was detailed and clear. From accepting the quotation, I had multiple follow up conversations with Julie, who could not do enough to help. No questions were left unanswered and nothing was too much trouble. Overall, CK Walker provided 5* customer service throughout. The work was completed on my property yesterday, and has been finished to an exceptional standard. Thanks to all in the team; I would highly recommend your services to anyone in the future.
CK Walker have recently carried out some damp proofing work for us. From the initial contact with the company through to completion of work we found the whole team to be very professional. Paul explained fully the work involved and Jordan and Danny carried it out in a very organised and efficient manner, to a very high standard. We are very pleased with all aspects and would highly recommend them to anybody.
We moved into a property and the building survey picked up some damp issues so we had a full damp survey from C K Walker. Jordan and Danny came today to carry out the work to rectify the damp. They did an excellent job! very professional and polite workers. We are very pleased with the work done and we would 100% recommend C K Walker. We would definitely use them again if needed.
These guys did a great job - highly recommended. Paul did a survey first of all which was great value just on the advice alone, even if we hadn't done the work through them. The work was carried out professionally and with care; we were kept updated all the time on what they were doing and how it was going. You felt in safe hands and with people who knew what they were doing. Thank you. A special thanks to Jordan and Danny who had to work in some wet and miserable weather, and were friendly and helpful throughout.
CK Walker came and did a very professional job, cleaned up all mess and would happily recommend them as a firm.
A professional service in every aspect from the initial telephone enquiry through to the completion of the work, highly recommended.
After coming back from holiday there was a smell of damp and I found mould under the wallpaper. Since it was in the area around the BT socket I had great difficulty finding someone who could do a survey to find the source. The socket was moved by OpenReach and I ended up contacting CK Walker who did a survey of that area. Paul was thorough, came on time, explained what he was doing and provided a comprehensive survey. This, and the way the company responded generally gave me confidence to go with them for the remedial work. Paul and Jordan, as before came on time and a reminder was sent that they were coming and as before explained what was being done, were careful in their work and cleaned up after themselves. They both worked in, I would say, a professional manner, did not rush, were pleasant and gave me confidence that the problem has been sorted
CK Walker installed some continuous extraction fans in the bathroom and ensuite. They were fantastic. Turned up on time, professional, neat, tidy and very knowledgeable. First class service and couldn't be more happy. Highly recommended.
CK Walker were excellent. Friendly, punctual, efficient and tidy with good communication about what would happen when. I would recommend them without hesitation.
Kept us informed of any problem scenarios and consulted us on potential solutions including ones that probably took more time to do than originally allowed for. Also cleared up waste bricks and mortar presumably left by previous contractors at no further labour expense. Couldn't praise them highly enough to be honest.
Very disruptive job, but with the precautions installed the impact was minimised. Excellent work completed really pleased and a fair price. Would recommend.
From start to finish they were very professional. They explained what needed to be done clearly and gave us the time to think about it. A no pressure consultation followed by a quote for work to be done. I would 100% recommend this company.
Excellent service, would happily recommend. We have used this company since 1996, and have always been happy with the quality of work.
A great service by trustworthy workers I can strongly recommend them.
C. K. Walker were extremely helpful in solving our damp problems. I'd actually had two other quotes before them and neither company had picked up on the fact that there were issues in a separate area to the one I was indicating. The quote delivered and the timescale offered for the work was acceptable and when the work was carried out it was done in an extremely tidy manner by polite technicians. I would happily recommend C. K Walker and feel their trusted trader status is well deserved.
Chris, Jordan, Julie and the team did a great job. The work was completed to a very high standard and they cleaned everything up when they had done. Highly recommended. Thanks.
Excellent from start to finish with the communication and report/work itself. Very fair price. I would highly recommend without hesitation.
*Customer Feedback*The so called surveyor was a high pressure salesman and missed the obvious causes for the damp problem. I could see a roof problem and this has now been done by a reputable company, the survey fee was a waste of money. A surveyor would have checked the roof, but this was not done. I feel totally cheated and this company should not be a Trusted Trader. *Traders Reply* This feedback has come as a complete surprise. We were asked to undertake a damp survey for mould issues on the gable end wall. We were not asked to inspect the roof and we do not offer roofing services. During our inspection, we found defective rainwater goods and that the gable end wall is very shaded. The client appeared to be happy with the explanations. Our survey photos do not show any obvious issues externally with the roof. Measurements were taken in the bedrooms using a hygrometer to assess the condensation risk and this showed a very moist atmosphere. Considering the visible evidence available, the lack of mechanical ventilation within the wet rooms and the air measurements taken, an issue with condensation due to a lack of ventilation was identified. We are in complete shock to read accusations of being high pressured. No pricing was given at the time of survey. A written quote was issued with the survey report for the client's consideration. We also do not follow up on our quotes. The client made full payment after the survey which we took as an indication that they were happy. We have never heard from the client since this moment.
CK Walker were willing to come to review a challenging case of infestation in old exposed oak beams. Paul's advice was clear, sound and balanced, i.e., weighing up the pros and cons of treating the timber against leaving it and monitoring the situation. Various treatments were suggested but then ruled out because of practicalities. Paul and CK Walker are very open, considered and fair - all you could ask for when delving into an uncommon area for most people. Highly recommended- 5 star.
Excellent service as always, we have used this company 3 times before and would again. Their specialist knowledge is second to none. It's nice to do business with this excellent family run company who are prompt, courteous, clean and tidy. Even the lady who answers the phone is very knowledgeable on the subject and willing to help with any customer requests. I can't recommend this business too highly. Well done.
Very efficient from start to finish. Happy with initial survey and the advice we were given from Paul and so we had no hesitation in booking the job in with CK Walker. We had damp in the chimney breast wall which required fixing. Jordan and Dan arrived on time and were polite, hard working and clean and tidy throughout the job of removing old plaster, applying damp proof treatment and then applying the finish plaster coat. We are very happy with the completed works and would highly recommend anyone to use CK Walker.
Quietly got on with the job and were very professional.
We had CK Walker come in and survey and provide ventilation recommendations, they turned up on time and explained everything clearly to me. They offered to install 2 new ventilation fans to control excess moisture in the house. We accepted the quote and they turned up on time, fitted the equipment quickly and cleanly. We would recommend them.
Very happy with all aspects of the work from start to finish.
Second time I have used this company. Quick, responsive service, all of the team are friendly and professional, Jordan and David did a good job, would highly recommend.
The job was done as promised with the minimum of fuss. The whole process, from initial contact, survey and completion of work was carried out in a friendly and professional manner. Many thanks to Julie and the team.
CK Walker are a small family firm, local to Ilkeston. Paul, Chris and Julie all gave good advice on the possible problems for our damp issue. They were friendly and knowledgeable. David and Jordan who carried out the work were polite, cleaned up well after the work was done and did a superb plastering job of the wall once the damp work had been carried out. We can thoroughly recommend this firm.
CK Walker Damp and Timbers are professional in their approach however not overbearing with technical jargon. The people I came into contact with from the surveyor to the people who completed the works were all very friendly and a pleasure to talk to. The job was completed in good time, on schedule, and left the area clean and tidy. Many thanks, Adam.
The job that CK Walker did was superb. It was with a touch of trepidation that I was returning home from work to what I might find. I was very, very impressed with the work that had been done and also that they had cleaned up behind them to such an extent that you wouldn't have known they had been. Definitely recommend these guys.
Very pleased with the price and service received. Very pleasant and reliable family business. Would recommend.
First class work, arrived on time, quality of work very high standard, very satisfied with the finished job, and a very fair price.