Grassmoor Glass Ltd

Units 1-3 Storforth Lane Trading Estate Hasland Chesterfield, Derbyshire S41 0QL
Additional details: There are no call out charges for quotations, but charges are applicable in relation to insurance calls.
Trade membership/qualifications: Certification and Self Assessment (CERTASS),
Grassmoor Glass Ltd
Rated 5 out of 5 Rating based on 6 reviews (?) Rate this Trusted Trader

Joined on 25/03/2010

About Grassmoor Glass Ltd
All quotations and installations are overseen by our business owners and sales are without pressure. We have over 25 years experience, covering all aspects of glazing including Associates with Pilkington's energiKare Energy Efficiency Glazing and Swish PVC Authorised Installers. Our website gives full details of all our products and services. We have a large lifestyle indoor show site, so call along and speak to Elaine, John or Terry.

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Customer reviews for this trader
Grassmoor Glass have built a top class conservatory for us at a very competitive price. They were skilled, courteous and considerate and never failed to deliver on a promise. Although unforgettable difficulties arose, the heads of the business were visible and always looking for solutions, not problems, and they honoured their original quote even though a significant amount of resources were needed to complete our project. I recommend them without any hesitation.
Fantastic after care matches first class installation service! We had our windows replaced by Grassmoor in 2014. We were delighted by the workmanship then and by the friendly installers. We have just had an issue from a subcontractor and not of Grassmoor's doing with the windows and that has been fully sorted to our great satisfaction. We would recommend Grassmoor to anyone. Many thanks to Charlotte the Customer Service Manager and to Dave the installer who visited today!
The service from start to finish was outstanding. Mick the sales designer was really helpful in helping us decide which composite doors to choose. Before he came to visit he explained how the company is following Government pandemic guidelines. He showed us the finished designs on his iPad and costed it up for us. We were never pressured at any point into making a decision. A few days after placing the order I had a phone call from Gwynn the surveyor. He was thorough and polite and explained he was there to take final millimetre perfect measurements as all products are made to measure. A couple of weeks later Nick came to fit our doors. He was very careful in removing the old doors and spent the rest of the day fitting, adjusting, trimming, cleaning and sealing the new doors. He explained to us how the doors worked, when and what to clean them with and went through the 10 year guarantee with us. Now we are left with 2 beautiful new doors. Well done to Grassmoor Glass
Thank you to all the team at Grassmoor Glass for our lovely new conservatory. Excellent service, we would definitely recommend them and would not hesitate to have work undertaken by them in the future.
From the quote stage to completion I was really pleased with the service from Grassmoor Glass. I was given good advice at the initial visit and they were able to show me exactly what my chosen door would look like on an iPad, nobody else did that! The quote was instant and there was no pressure to decide immediately. I decided within half an hour that I wanted to accept it! Communication was good. There were several delays due to supply issues caused by the pandemic but Troy kept me well informed all through the process. The 3 guys who fitted my windows and doors were brilliant. Friendly and respectful, observed social distance and generally did a great job, kept me informed of progress and tidied up after themselves. My windows and door look great, the quality is excellent and I wouldn't hesitate to recommend them.
Highly recommend Grassmoor Glass. Excellent service. Friendly staff from quotation to fitting. Professional service throughout.