Rated 5 out of 5 Rating based on 114 reviews (?) Rate this Trusted Trader

Joined on 22/07/2010

About PPS-Plumbing
Boilers installed, serviced and repaired. Gas cookers installed. Gas fires serviced. Landlord certificates and property gas inspections carried out. Repairs to leaking taps, overflows, leaking sinks and basin wastes. Replacements to sinks, taps, showers, baths, toilets and radiators. Installation of dishwashers, washing machines and tumble dryer vents. Upgrading of heating systems, chemically cleaned and power flushed - thermostatic radiator valves fitted. Approved Sure Stop Installer Free Quotations. Free call-outs between 8am - 6pm, call-out fee between 6pm - 8am & all day Saturday/Sunday.

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Customer reviews for this trader
Paul turned up exactly on time and diagnosed the problem very quickly, explaining what it was. Paul was here about an hour and left no mess. The cost was very competitive and I didn't feel ripped off. I would certainly recommend PPS Plumbing.
Phoned PPS-Plumbing for a quote to replace our old CH boiler and fit a heated towel rail in the bathroom. Paul came to see us and advised us on what boiler would suit our needs as we wanted a combi boiler that would top the pressure up automatically as it was sited in loft so we did not have to go up to check the pressure every month. Paul sent us a quote which was very good value. Paul and Alex came within 2 weeks and changed the boiler and fitted the towel rail in 6 hours. I was very impressed by their knowledge, attitude and quality workmanship. Would not hesitate to use them again or recommend them. Excellent *****
Fantastic, friendly service with good communication throughout. Would highly recommend Paul and Alex.
Fast response and excellent service, Alex did a very neat job, it's nice to see someone take pride in their work, I now have a plumber I can trust.
Fantastic, prompt and efficient service! Very happy and will recommend and use this company again.
Great staff. Very professional and friendly service. By far the quickest and most efficient at attending call outs. Myself and my colleagues use for our own and our rental properties. Very trustworthy and honest. Would 100% recommend.
Very prompt and efficient. There were 2 issues: a leaking cold water tank and a gas fire that wouldn't work. Paul even came out at the weekend to sort the problems and I was extremely happy with his service. All sorted in no time at all. He replaced the tank and made the fire safe. Heartily recommend him, and will surely use him again.
Paul and his team PPS-Plumbing were a great choice to install a new boiler for us, at short notice when we were left without heating and hot water. Professional, friendly and punctual, they went above and beyond to get service restored by the end of the second day. We have no hesitation whatsoever in recommending this company.
Paul is very knowledgeable and helpful. He fitted a boiler in my house at short notice, getting the hot water and heating back within 2 days of diagnosing the problem. I would recommend Paul and PPS-Plumbing to friends and family who ever need any plumbing or gas work.
Arrived when they said they would. Got on with the job and no messing about. Came prepared with the equipment needed. Pleasant guys to have around the house. Were considerate when their work affected the heating or hot water in the house especially during winter. Very pleased with what they recommended. No wonder they are so busy! They treat their customers well. So go on, make them good hot cups of tea, they really deserve it and No,it doesn't slow them down!!
An excellent service. Paul was efficient, reliable, friendly, and informative about our plumbing needs. He was unstinting in the time required to resolve the issue. I would not hesitate to recommend this company.
As previously, another positive experience from a most professional contractor. Quickly fixed our boiler with no fuss. Paul is from the old school, taking pride in his work and customer satisfaction. Has always proved very reliable and wouldn't hesitate to recommend.
I have used this trader before, following recommendation by friend. Did not know he was "Trusted Trader " until recently.
After being told that I needed to change my existing boiler to a combi boiler so that I could have the rainfall shower I wanted in my upcoming bathroom refit, I checked the Trusted Trader site then contacted PPS Plumbing. Paul the owner came out to give me a quote, however rather than change the boiler he gave me an alternative which would give me the hot water pressure needed but cost me a lot less! which it did!! The whole team, Paul, Alex and Sid did an amazing job and were so polite and considerate. I will be using them for all of my future plumbing jobs and would highly recommend them to others.
Were recommended by friends. Had new central heating installed, they all worked very hard. Clean and tidy. Would recommended them to anyone.
Have found in the past that some Trusted Traders don't get back to you if you leave a message. Have found this with gardening. Also seems to happen if the job seems too small. Prime plumbers have always not only got back to us but also on the day given updates on anticipated time of arrival. Highly recommend.
Absolutely fab team from start to finish, Paul was approachable, professional and knowledgeable explaining our system and how to get the best system for our budget and house. The team of boys were amazing, so clean and conscious of working areas. Overall a pleasure to have install the system. We will definitely be using Paul and the team from now on for services and any plumbing needs.
Needed the gas cooker re-siting in our kitchen. Very fast and efficient service. Would certainly recommend and use this company again in the future.
Absolutely delighted with the work done. A big thank you to Paul and Alex and the two lads. You all worked extremely hard in the very hot weather. Very professional and knowledgeable and a sense of humour. I would have no hesitation in recommending them to others. 10 stars.
What an absolutely fantastic bunch at PPS Plumbing I would highly recommend them, they where punctual and worked so hard everyday they was here. They did a complete bathroom refit for us and we could not be any happier it looks absolutely beautiful and they take pride in their work. They are also very clean and tidy which is an absolute bonus. It's nice to have workmen in your home and feel comfortable around them. They didn't try and upsell us and nor where they pushy, and they are very, very reasonably priced for the amount of work we had done. We won't use any other plumber in future.
This was a prompt and efficient service.
They came to service and sort out a fault on my boiler. They found that although it had a lot of new parts fitted it had not been maintained to a satisfactory standard and was in a dangerous condition. They swiftly fitted a new boiler in less than two days.
Came quickly and did the job to service the boiler and fit a modern Smart thermostat at a reasonable price.
We had used this trader before for a small emergency plumbing job and were delighted with the service received and the price. Therefore we again had an emergency boiler breakdown and their response was better than expected having not been in this situation before. The boiler was repaired and up and running quickly. As the boiler was old we asked for a replacement quote. We accepted the quote as it was similar to three other quotes. Also influencing our decision was the fact we were happy with our previous experience of this company. The work was undertaken efficiently, quickly and with minimal disruption. The staff were very friendly and professional. They worked very tidily and cleaned up after themselves. We would definitely recommend this company as they explain everything to you in detail as they go along. Highly delighted.
Brilliant service, friendly and easy to work with. Wouldn't use any other company for my plumbing work! Paul, Alex and Mark are always efficient and reliable.
Excellent service will use again.
Great friendly service, quick and very helpful. Can totally recommend.
Paul arrived within one hour of our call after we discovered a nasty radiator leak. He stopped the leak very quickly and, at our request, priced up a new radiator, collected it first thing the following morning and promptly fitted it! Excellent job, excellent price and no mess. Weekend too!! Brilliant, and will definitely use again.
Paul responded to an email I sent him when my old boiler went out. One of his team came the next day, but as an old boiler, a specific part was needed which had to be ordered specially. They came back and fitted new part plus cleaned out the jet, now heating working again! I highly recommend Paul and his team to anyone reading this review and will certainly use PPS again in the future!
Paul Prime and his staff are very reliable and have always done an excellent job.
PPS Plumbing have done a fantastic job in my house. They went above and beyond to fix my radiator problem. Alex and Paul where very polite and professional. Great job! Thank you.
Restored my faith in the trade. I called late Thursday night and Paul came round first thing Friday morning. I had no heating and he fixed the problem within 20 mins. Gave me some sound advice. No trying to sell you anything. Just genuinely a great guy and will be using them to sort my gas fire next. Highly recommend.
Contacted him and he fitted me in between jobs. He did a great job and reasonably priced. Very friendly and tidy. Would highly recommend. Definitely will be using again. Thank you.
Paul was first to telephone me with a quote for a new central heating boiler. He came to see me as soon as we could fix a date, and was very helpful and knowledgeable about CH systems. We agreed a price and start date, and he and his colleague arrived on time as scheduled. The work was done swiftly and expertly, and within the time quoted. Also, the standard of pipework was excellent, and the lads were polite, obliging and tidy. I can recommend PPS without hesitation; a first class outfit.
Had a big issue with plumbing and what went from a call to have a look turned into a week's work and completely re-doing my central heating system. Paul, Alex, Mark and Syd all did a fantastic job and talked me through the whole process. Nothing too much of a problem for these guys. Heating spot on now. Their knowledge and approach to work is brilliant and I shall be using them from now on. And will get a lot of recommendations from me. Well done and thanks again.
Following problems with daily low pressure on our Worcester combi boiler, I contacted PPS and they came out that afternoon as promised and spent about an hour diagnosing the problem, which initially sounded like it was going to be a very expensive repair, until they had the fantastic thought that the failed part was actually still under guarantee via Worcester even though the boiler wasn't, which lead to a visit two days later by a Worcester engineer who repaired all of the issues with the boiler in a couple of hours at a much lower cost. So thanks to PPS I saved a fortune, and they didn't even want paying for their time! I will certainly be using them from now on to service my gas appliances - very knowledgeable, friendly and honest. Thank you.
Paul and Alex came and fitted me a couple of radiators after I had been let down by another plumber. They came when they said they would, on time, very polite and friendly, did a brilliant job and no mess. Had to call them back to do a quick fix, it was no trouble to them they didn't mind at all. I would most definitely recommend 5*+ service!! They are most definitely my go to plumbers from now on. I have asked them to put me on their boiler service list. PS - They appreciate a cuppa and a bacon butty but I'm sure the quality of their work doesn't rely on this!!!! Thanks Paul & Alex.
Called for a broken down boiler. They came and fitted a new one the same day! Brilliant service and lovely friendly workers.
My husband chose this trader because he was local and we like to support local businesses whenever possible. Paul Prime was professional, prompt, thorough and above all fair. My husband said he was also very pleasant to converse with and we would recommend this man to anyone who want a good job done well. After all the horror stories of rip off plumbers and the like we were so grateful to get an honest, friendly hard worker. The boiler is doing fine too.
Prime Plumbing responded to a crisis very quickly. The team were friendly. They did a great job; got on with the job quickly with very little mess and disruption and cleaned up afterwards. Second time we have used them and would definitely use them again in future.
I have used Paul since November 2014 recommended by my son, I would not use any other Plumber or Heating Engineer, Alex did my annual service and as usual was as efficient and polite as always, I would recommend to family and friends and being a Trusted Trader is an added bonus.
I had been let down by another Plumbing firm when I contacted Paul at PPS, I now consider that the "let down" company did me a big favour. I contacted Paul on a Thursday pm, and he came to check the faulty boiler the next day. He diagnosed the fault in a short time and offered a repair, but due to the age of the boiler I opted for a new installation. I was quoted a fair price. He came with his partner, Alex, at 8.00am the next day, a Saturday. The job was carried out quickly and efficiently by two hard working, knowledgeable and friendly people. After being without heating for almost a week the new boiler was up and running by 3.30pm. I cannot speak highly enough of Prime Plumbing Services, they left everywhere clean and tidy and completed the job in a very short time. Suffice to say after seeing how they work there's no other Plumbers ever coming to do a job for me.
These guys sorted my back boiler out. Came out quick, even though they are busy. Charged a very fair price. If I need any other work doing I will have no hesitation in calling them again. I can't thank them enough.
I rang PPS because a radiator was leaking. Paul came on the same day and 45 minutes later had replaced a faulty valve with no fuss and absolutely no mess - a really good job and excellent customer service.
Had a boiler and all new radiators fitted 2 weeks ago and the work done by the guys was brilliant, they couldn't of been more helpful as I have a newborn baby and 5 year old at home they just got on with it for me and cleaned up after themselves and took a way all the rubbish! Such lovely blokes, very friendly. Thank you so much! Highly recommend, very competitive quote given and top professional work carried out! 5 star rating
Absolutely fantastic service. Very hard working honest and reliable lads completed work to the highest standard at a very competitive price. For any future work and to anyone I will without hesitation use and recommend these guys.
Paul and Alex arrived on time to fit our new boiler. They were very thorough in making sure everything was tested properly and safe. They were both very friendly and cleaned up after they had finished the job. Only a couple of weeks ago our shower stopped working and Alex came out late on a Friday and fitted a new one about an hour after I made the call, even though he had finished for the day. I would highly recommend them and would use them again.
Excellent service. Arrived on time. Serviced our boiler. I also requested quote for replacement of a corroded radiator. A very reasonable quote was provided immediately and I was able to accept it and the work was done on the same visit.
Many thanks to Paul and his team for another professional job, done very promptly, efficiently and with no mess or fuss. I am very satisfied and will not hesitate to recommend Prime Plumbing.
I wanted new shower and basin taps and was sorted out very quickly. Would definitely use again.
I am a managing agent and so this job was done without my seeing the results myself, but my tenant is absolutely thrilled with the job and quality of workmanship. I have used Prime on a number of jobs and they have proved to be very reliable.
The job cost a lot less than I expected and the I wasn't waiting a long time for a plumber to visit me.
Excellent service. Came out to fix our leaking boiler the same day I telephoned. Very professional, friendly and got the boiler back in working order in no time. Will definitely use again and without doubt would recommend.
Very good professional service.
The service from Paul was very prompt and very professional. He carried out a very detailed service of our gas boiler identifying issues that had previously just been skated over. Prime Plumbing will be my 1st port of call for any gas and plumbing services and repairs in the future.
Mark was very reliable, turned up on time for estimate and then for doing the work. Very happy with the work that he did. I would recommend him.
After being let down by another plumber we had been left without the use of water , heating and appliances in our new kitchen. Paul came out promptly to assess the work and plumb in washing machine and cooker, then Alex connected the sink, dishwasher and a very large radiator. We were very happy with all the work being efficiently carried out with no mess at all left. Both Paul and Alex were very amenable and helpful at a stressful time. We would recommend Prime Plumbing with full confidence.
Brilliant service, was in a real pickle with a plumbing issue regarding my bath and shower. Phoned through and within an hour Paul was at our house. Only took an hour to fix the problem and install the new shower unit! Absolutely perfect. Thanks again!
Excellent communication and service from both Paul and Liam, thank you.
Turned up on time, quickly assessed and fixed the boiler problem. Very polite and efficient. Would certainly use them again.
The work was carried out efficiently and to a high standard and in accordance with the quote.
Great guys, really know their stuff. Responsive, friendly and reliable. Would definitely recommend.
Excellent service, could not fault.
Excellent service. Polite, trustworthy and genuine tradesmen. We would highly recommend to others.
From the initial call it took less than a week for the work to be completed! Really pleased with the price, the quick appointment slot to do the work, the politeness of the staff and how tidy they left the job. Already recommended and will continue to do so. Brilliant work guys, thank you!
Liam was punctual, efficient, and completed the job in good time. He stemmed the leak on a our lounge radiator and thus enabled us to get us through the recent cold spell. Great job. Thank you!
Alex from Prime Plumbing turned up on the dot, despite it being early morning, a very nice, competent guy who completed the job quickly without any problems or fuss, no mess at all was left anywhere. Would highly recommend this company.
Despite being on holiday, when I first contacted them, I had a speedy response and they were able to come round first thing in the morning, as soon as they were back, knowing we had no heating. They were efficient and tidy and I was very happy with the work done, even though, ultimately, our old boiler had to be condemned.
I have used Paul and Liam on a number of my properties and they are always prompt, competitively quote and finish all jobs to a high standard. Will be using again!
Liam was brilliantly, left no mess and was very courteous, would definitely use Prime Plumbing again.
I have used Prime Plumbing for many years, well before Trusted Trader began. I have used Prime recently and their standards are being maintained.
This is the 3rd time that I have used Prime Plumbing Services and once again they gave excellent service, Paul rescheduled his Friday afternoon to complete the work which was carried out in his usual efficient manner giving advice where it mattered. Would totally recommend their services to other customers.
Answered phone call straight away, came as soon as they could to fix a leaking washing machine waste pipe. Fixed the problem there and then, very polite. Very reasonable price. Couldn't ask for anything more. Would definitely recommend.
I have used Prime Plumbing Services Ltd on two occasions now in recent months for gas boiler service and replacing a dripping tap. On both occasions they were friendly and helpful, easy to deal with and showed up when they said they would. Highly recommend.
Fantastic service - New Years Eve also Sunday. When we got up, we found water dripping through the hall ceiling below the airing cupboard. On investigation after emptying the airing cupboard, we found that the hot water cylinder was leaking badly. We turned off the water and went to our plumbers house who fortunately lived near to our home. He came to our house very quickly, assessed the situation and drained the hot water and also the central heating system. As we are elderly and did not then have any water or heating in the house he decided the work needed doing immediately. Bearing in mind it was Sunday and also New Years Eve he went and fetched a new cylinder and materials to complete the job. The work was completed by late afternoon.
Very impressed with the work, and the plumber Paul. He came to install a new boiler and knowing we have a two year old he worked as quickly and efficiently as he could to get us all warm again. He was clean and friendly and I would recommend him and use him again. Thank you.
Leaking cistern over the festive period. Left shoes at the door without being asked, quoted price and got on with the job straight away. Stayed until happy with quality of repair and all for a very reasonable price. Courteous and friendly throughout visit - highly recommended.
Liam and Paul at Prime Plumbing Services really pulled it out of the bag for us. Our boiler recently failed on a snowy Thursday night, so Friday morning we looked on Trusted Trader to find someone to help. Paul made time that afternoon to come to assess the damage and explained where our 16-year old boiler had failed. The worst news was that it had to be replaced. Paul got us a price on a new Worcester Bosch and juggled existing commitments so that his business partner Liam could supply and fit a new system the following morning. The unexpected bill was softened by the option to take interest free credit - Phew! Liam showed up on time the next morning, Saturday and got to work, with a smile. 4 hours later our house was toasty! Thank you chaps, we will see you next year for the boiler service.
I would not hesitate to recommend Prime Plumbing for installing and/or servicing gas boilers.
We use Prime Plumbing through our estate agents, Renshaw. Each time they have come out they have been friendly and have got the job done. Recently our boiler broke and we had just brought our new born home, they got the parts to fix it as quickly as they could and made us a priority, we now have a lovely warm house we can enjoy with our little one.
Excellent service before, during and after installation. Quality of workmanship and product selection excellent. Would recommend this Trusted Trader to anyone.
Excellent service. Boiler broke came out same day to give quote for new boiler and radiators. 2 days later all done. Fast, efficient and left no mess at all. Brilliant service from Paul,Liam and Alex would not use any other plumber now.
Very happy to use a local firm, who were reliable and exactly what we needed.
I have had work undertaken by Prime Plumbing Services over several years now and have always found their work to be competitively priced, done promptly, and completed satisfactorily. On the one occasion that a minor problem did arise they came and attended to it immediately. All of these characteristics are very important to me.
A Very competent company who get on with the work quickly and efficiently.
I would like to say a big thank you for giving such prompt, excellent service Paul explained what the problem was, quoted a price and completed the work efficiently leaving my bathroom clean and tidy I would recommend Prime Plumbing with confidence.
It seems that good plumbers in an emergency are like gold dust. Thankfully, I found some when my boiler died last week. Highly recommend Prime Plumbing Services. Just brilliant!
Prime Plumbing Services Ltd are experts in fitting and servicing gas boilers. They are very experienced and have good manners which makes them a pleasure to deal with. They have fixed the central heating and hot water in my house which was in a poor state when I moved in. They have fitted new radiators and a new boiler which is working well after 2 years. Yhey take part in regular training to keep up to date. They also checked the gas hob in my kitchen and the gas fire in the lounge as part of Gas Safe. I would highly recommend them.
First class service. We will use again without hesitation.
A very professional service and polite. I'm very pleased with the service and standard of work.
Had an appointment with Pride Plumbing to fit a new kitchen tap. However the day before they were due to come had an emergency with a tap that wouldn't turn off. Rang and spoke to Paul, he was there within the hour. Fixed the emergency and fitted the kitchen tap as well. Very impressed. Quick response. Friendly professional service at a very fair price. Will definitely use in the future.
Complete new fitted bathroom, delighted with the professional workmanship of Prime Plumbing Services. No hesitation in recommending the services of this company for any plumbing and heating needs. Thank you
I used Prime Plumbing Services for the first time when my toilet started leaking and became unusable. A plumber came out within half an hour and fixed the problem plus the fitting of a new kitchen tap. I was delighted with the service received which was very reasonably priced. I will certainly be using this company again and I won't hesitate to recommend them to others.
Used Prime Plumbing Services over a number of years both commercially and domestically, always polite, experienced and professional in what they do. Highly recommended.
Excellent service and very reasonable price considering the amoumt of work done.
Great company wont be going anywhere else. Liam has done work for me a few times, very pleasant and reliable. Would definitely recommend.
Came day after telephoning to repair boiler and fit outside tap. Work carried out speedily and without any mess.