NAW Services

NAW Services
Rated 5 out of 5 Rating based on 31 reviews (?) Rate this Trusted Trader

Joined on 13/03/2012

About NAW Services
NAW Services quality comes as standard. Very competitive, honest and reliable.

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Customer reviews for this trader
NAW Services installed a new Gas Boiler in my home. Noel really cares about his work and when he was finished everything was completely cleared away. He stayed and made sure I understood all about my new Boiler. I have asked Noel to fit new fire next month. Very pleased with everything. Fair price and excellent work.
Prompt visit to diagnose problem. Courteous. Clearly explained the situation. Returned the next day with the spare part and fitted it. Advice was given as to the next steps to take.
Noel is Hard working, pleasant and professional. Very tidy and can do nearly all house maintenance. He always services our boiler and does the annual gas certificate for our rental and is very competitive in price compared to others. He is trustworthy and reliable to turn up and work hard with little intrusion on your daily routine whilst he works. Always use him for gas, plumbing or electrical work at my rental or private home and fully recommend him to others.
We had been satisfied with previous work Noel had done for us so when I discovered the hot feed isolator valve was leaking and the cold one seized when preparing to change a gland on a leaking mixer tap, we called him. He repaired the leaking valve and said he had dealt with the seized one and would we like him to replace the faulty gland while he was here, which we agreed to. He replaced the gland in the hot tap only, collected his Money, and went Job done? No. The mixer tap was still leaking. We telephone him immediately and he told us he would come and replace to gland for the cold feed, but we would have to pay him to do so. It was his decision to "Fix" the hot tap, so we declined and, I did it myself in 5 mins for less the 5.00 for 2 new glands, discovering the cold tap isolator was still seized when I did, so I had to turn off the mains. Not liable to call Noel again. TRADER REPLY: First, I must say that my company NAW Services is an ethical business, my focus is not all about money but good customer service, and high-quality standard of work as many of my other customers can attest to. I was asked to repair a dripping (mono bloc) mixer tap by Mr Walker. I start by way of process of elimination and the hot side of the mixer shown to be the faulty one, so I fitted a new valve and when tested the dripping had stopped so I charged Mr Walker a reduced price as a (Gold card member) for coming out and repairing the valve. Whilst I was still in my van, I received a call from Mrs Walker stating that the tap started to drip again, so I went back straight away to the property, I then offered to replace the cold valve for the cost of the valve only and it was then Mrs Walker decided adamantly that it's ok and that she would sort it out pretty much showing me the door. Concerning the inline isolator, when I got there, it worked perfectly fine I was not seized so I did not change it neither did I charge for it. Furthermore, in my experience there are 2 types of this kind of isolators. A. will turn 360 and B. will turn only 90 degrees. Many DIYers will conclude that it seized, and the other thing about these isolators its quite common for them to squirt a bit of water temporarily when turn off. Conclusion I was very disappointed that Mr and Mrs Walker did not allow me to replace the cold valve and therefore it would have been a different outcome. In hindsight I should have quoted for a new tap or change of both valves from the outset. However, I wish Mr and Mrs Walker all the best for the future.
Noel came promptly to fix our boiler and has given us estimate for work required on boiler. Very happy with his work, will recommend to friends/family. Always on time and helpful.
Arrived at agreed time, completed work for good price. No hesitation in getting Noel to do more work in the future.
Noel pays attention to details and is full of positive energy. When facing problems, even though our gas heating system is very old, he can calmly analyse and solve the problem. The prices charged are also reasonable. I recommend him to anyone without hesitation.
Phoned Noel, chosen as a nearby plumber on the Trusted Trader site, when I had a small leak in the airing cupboard. Came out later in the day even though many lockdown restrictions were still in place. Appreciated him staying to complete the repair the same afternoon even though the job was not a quick one due to parts needed and awkwardly place pipework. Clearly knew his trade, was a pleasant guy and charged a fair price for the work/hours done. Would be happy to use again.
Used NAW Services twice now in rapid succession broken bathroom flush and replacing a tap. First time on recommendation of a friend, second because we were happy with the first job. He did a good job and the price was reasonable.
Very genuine guy, Noel. Did exactly what he said and more. Came in time and got on with his job of fixing a new shower. Listened to my other minor issues and gave me very satisfactory explanation. Will not hesitate recommending.
NAW Services came and fitted a shower for us. He was on time, easy to talk to and left the bathroom spotless. Very competitive price for job. Will recommend to family/neighbours.
Arrived at agreed time, pleasant manner, friendly. Tidy worker and efficient, well deserving of the title Trusted Trader. I will have no hesitation in getting Noel to do more work in the future.
Noel arrived on the day as arranged. He quickly assessed the problem, and carried out the required work cleanly and very efficiently. We felt very comfortable with him and would have no hesitation in using his services again.
Noel contacted me after I left him a message. He arranged to come to my house later and said he would phone me when he was about to set off. Sure enough he phoned giving me 30mins notice. He arrived at my house on the dot and carried out a very thorough service on my boiler for a very fair price. He was punctual, polite and I most certainly will use him again and have already passed his name on to a neighbour.
Good man but I forgot to ask for my gold card discount. We will use again.
Noel did an excellent job repairing my leaking boiler and replacing leaking taps in the bathroom. He was polite, friendly and worked cleanly and efficiently. Would recommend.
NAW services in Mickleover derby came to my mothers house in Mickleover to fix the cistern in the bathroom as the toilet would not flush. fitted new parts and everything ok, well pleased and will now always recommend him as the man to go to.
A plumber who not only turns up but actually arrived early! Communication was excellent. Worked quietly and cleanly and cleared everything away afterwards, even moved the old sink into the garage for me, very different to a tradesman I'd had doing another job earlier in the week, not a Trusted Trader, who left a helluva mess and who will never step foot inside my house again. Competitive price in line with other quotes. I booked him on the strength of Trusted Trader reviews and was not disappointed. He even popped back to change something I wasn't sure about. Not used the new sink and tap yet as it's still drying but it looks fab and I'm sure will work great.
Noel has done several jobs for myself and my family over the past year. He is reliable, polite, honest, tidy and hard working. He always does a good job and I would definitely recommend him.
Noel responded quickly to assess the leaking toilet which was part of fitted bathroom, fixed the problem including having to obtain new part, returning the next day to complete the job. Whilst dealing with this, my daughter rang to say they had a similar problem, Noel agreed to have a look at the job nearby and in this case he had the appropriate part needed on his van, dealt with it there and then. Two very satisfied customers! Would recommend NAW Services
Noel did a good job of fixing our leaking toilet cistern and charged a fair price. Would ask him to come back if other work is needed.
I contacted Noel about a faulty shower. We have had problems with it for the last year. A previous cowboy fitted a new pump, added new pipe work, charged us in excess of 500 pounds and it still did not work!! Noel called round next day and conducted a thorough survey, finding the fault, which was none of the above!! Noel fixed my shower and it is so powerful now. I would thoroughly recommend Noel.
I had Noel to fit a new shower. He was very polite and friendly and showed us a variety of showers before we finalised on which one was to be fitted. He charged a reasonable amount. I would definitely call back for any future work and would highly recommend NAW.
Required new kitchen tap fitted. Reliable, responded to contact via text quickly, offered two options of supply and fit or fit only. I chose supply and fit. Arrived and completed job to high standard, polite and professional, would definitely recommend and use again. Thank you.
When we suddenly experienced a bad water-leak coming through the ceiling of our utility room, we needed the services of a plumber very quickly. Noel returned our call, and was able to come out to us within a couple of hours. With the aid of an inspection camera inserted into the ceiling void, he very quickly traced the source of the leak. Noel is meticulous in his work, and is very polite and easy to talk to. Thank you Noel, for a job well done. We have no hesitation in recommending him, and would certainly use his services again.
Noel did a fantastic job of fitting a radiator in our bedroom. A very neat job, which included removal of the old one and draining of the system. He turned up when he said he would. I wouldn't hesitate in using him again.
I needed the gas fire servicing. Noel replied to my text and arranged a convenient time to do the service. He did a very through job. Very pleased with the job done.
We contacted Noel in autumn to repair a gas fire that has been left unworkable by the previous gas engineer. He diagnosed the problem and consequently repaired it. He also did gas safety checks which again were omitted by the previous engineer. On to last week. Our combi boiler wasn't working efficiently so Noel did some tests and recognised a couple of faults which he said he would give us a quote for. The quote was very fair so we arranged a date and time. Noel turned up, punctual as always and completed the jobs neatly, efficiently and in good time. We will certainly contact Noel again when we require other jobs doing and we would highly recommend Noel to anyone who asks.
Excellent service - promptly arranged visit and came on time. Quickly assessed the problem and fixed the wiring to a self cleaning oven to prevent cut out. Understood the 17th edition regulations and the next set of changes. Very professional and would use again without hesitation.
Noel completed both the electrics and plumbing required in our new kitchen fitting. His ability to cover both trades reduced the scheduling headache considerably and we did the full Project Management. We have used NAW Services prior to this job and will be using him again for our bathroom as well.
Noel has completed several plumbing and exterior pipework jobs for me over the last year. His work has been of a high quality and meticulous. I have found him polite and easy to talk to, and it has been easy to arrange visits.