R & S Favell Aerials & Satellites

10 Dixon Croft Chesterfield Derbyshire S43 2GA
01246 453278
R & S Favell Aerials & Satellites
Rated 5 out of 5 Rating based on 114 reviews (?) Rate this Trusted Trader

Joined on 03/04/2012

About R & S Favell Aerials & Satellites
I am the longest trading aerial man in the area. I have been fitting aerials for 55 years. Customers include local councils, police, schools and social services. My son has worked with me for 15 years.

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Customer reviews for this trader
Very efficient first class service. Would highly recommend this company.
Very friendly guy, explained everything, great job, price and set up. 5 star service would 100% recommend.
Not only was Pete such a sound and knowledgeable guy, he did the job on the aerial quickly and efficiently and even went into my TV settings after to make sure I was getting the best out of it. Price of job was surprisingly cheap too so 10/10 from me, would 100% recommend. Thanks.
Excellent service when I required a new TV aerial.
We needed an aerial at our property but were unsure what route to go down, I contacted R and S Favell Aerials and Satellites and they pointed me in the right direction. Pete came to our property and completed all the work necessary and more. I will definitely be using them again for any of my satellite needs.
Peter was very friendly, very helpful, and very efficient. Came when he said he would, did a really good job, and gave me a lot of useful tips.
So pleased we found this company via the Trusted Trader website. Pete arrived on time, listened to our aerial problems and gave us his honest opinion. Nothing was too much for Pete and he set up our TV correctly, installed new electronics on our satellite dish and even removed our very ancient TV aerial from the roof. Excellent, friendly, efficient service. Would 1000% recommend to anyone.
Being aged, disabled, and with cancer and nearly bedbound, I had awkward wiring requirements to fit my Freesat system needs. Peter went to extreme lengths to ensure I got what I wanted, his work is superb, he is friendly, cheerful, highly efficient, tidy and extremely patient in explaining the workings of the system installed. He deserves a status HIGHER than trusted trader.
Happy days! Thank you so much to the father and son combo, the Favells. How brilliant to meet a firm who not only put customer satisfaction at the heart of their business but are committed to saving their clients money wherever possible. As they did with me. From my initial phone call with 'Dad Favell' to son Pete completing his work they both acted efficiently, professionally, courteously, punctually and with impeccable technical skills and product knowledge. Moreover their personal warmth, enthusiasm, good humour, support and understanding shone through. And all this at an extremely attractive price. I just hope this review truly reflects the high regard I have for the 1st rate quality of service and work ethic the Flavells provide. There's no doubt who I'll be calling when aerial, technology or TV issues confound me in the future. Cheers guys, wonderful work and thank you once again.
Outstanding service. Came same day to sort my satellite dish connection for a great price. Old fashioned friendly service combined with top notch technical know-how. Was given option to change an old part but equally told it would last but would fail eventually and just call them out when it did. Never felt pressured, just got honest advice. Checked TV was working and reset some of my TV settings which massively improved picture quality and performance. I was absolutely amazed, it was like having a new TV. Its rare I have been so impressed with a company. Its true what other reviewers have said - you really don't want to go anywhere else!
Peter came to replace the cable running from the aerial on the roof, very friendly guy and before we knew it he was on the roof and the issue was resolved. Very good service, would recommend.
Very happy with the work provided and the price paid. Extremely helpful on the phone and in person dealing with the job. Good job at a very fair price.
Peter was very knowledgeable, pleasant and polite. He sorted out my problems without fuss and gave me good advice. I will definitely use him in future. It's a pity that all feed back has to be done via the computer now as there are still many elderly who do not use one. Rather an ageist decision! Please reconsider.
Fantastic service, Peter sorted all my TV problems. Very polite, professional, highly recommend this company nothing to much trouble. Very competitive price 10/10. Don't bother ringing anyone else just RS Favell.
Having used Favells on previous occasions, I knew how good they are. We were prepared to wait for a few days for their services, as they were extremely busy. Pete came and immediately diagnosed the problem and rectified it. We also raised concerns about the security of our aerial. Again this was rectified by replacing the entire bracket. A fair price for a brilliant job. Thanks Pete. Highly recommended.
We had a Freeview box fitted by Favells and they were extremely helpful. There was a problem we had with it and had to call them back, the lady on the phone was extremely helpful and she phoned us back twice to see if she could help. Peter came and sorted the problem for us and was extremely patient with us as we are not very technical! He was very polite and helpful and would recommend this company again and feel at ease that if there was any other problems we could call on this company to help. Bravo Flavells 5 star service!
We can highly recommend this TV engineer. We have used this family business years ago so knew who to contact again. However, it is the son that runs the business now, and he is lovely. Trustworthy, punctual, extremely pleasant and helpful. Did a first class job and very, very reasonable. Don't go anywhere else.
Peter sorted our problem and both Richard and Peter are very knowledgeable. We would recommend their company to anyone. Peter was extremely helpful Thank you very much.
This service would take some beating, I spoke to someone on the phone and when I described what I wanted he said I was wasting my money and I could do it myself if I wanted to but the job was not necessary and I had all I needed. A lot would have come and charged me but it is reassuring to know there are still genuine people out there who take pride in their business. I would not hesitate to use again if needed. Thank you.
Excellent service, very friendly and helpful, one happy customer. Thoroughly recommend.
Peter was unable to call at my house due to lockdown but talked me through sorting the problem myself with a view to him calling round after lockdown. No charge for his time. What a community spirit!!!!
Didn't actually have this company come to the house in the end, but they gave great advise on the phone and were extremely friendly. They called back as soon as they were trading after lock down to check my issue had been resolved. Would recommend without a doubt and wouldn't call anyone else if I have issues in the future! Lovely people.
Excellent service rang for advice regarding my conservatory TV not working during lockdown. Pete couldn't do enough for me, talked me through all the process of retuning my TV and advice on the connection. On the phone a good 1/2 hour and several text messages, absolutely fantastic service would recommend to anyone.
Excellent service. Job turned out to lot more complicated than first thought, but he stuck with it and persevered, absolutely determined to resolve our reception issues, which he did. Very personable, and knowledgeable young man, who obviously takes pride in doing a good job. Very clear about what he was doing and why. He was here for nearly 3 hrs, but the price was very fair and reasonable. Highly recommended.
The kind gentleman gave me advise on how to fix my issue. He was patient, very kind and helpful nothing was overlooked. I would highly recommend R and S Favell and will use again when needed. Thank you so much.
Very knowledgeable about all latest updates and identified our problem quickly. Kept us informed about cost and what was happening as work progressed. Never paused from what he was doing, finished the job, tidied up and took time to explain everything about what he had done and how it affected our TV's. Highly recommended.
Pete arrived promptly with a ten out of ten service, saving us money and giving brilliant advice.
Peter Favell came to help us out installing a new tv and gave us invaluable advice about the best way forward with aerial viewing. We had trouble accessing our bt sport with the aerial that we had, he helped us to update our services and came back several times, with the usual upbeat professional manner and sorted out all of our problems. I can not recommend this company highly enough. They are so knowledgeable and nothing is too much trouble. I would give them 20 out of 10.
Brilliant service from ringing up to a very good job done. Lovely people who care about giving a great service with a smile.
Mr R Favell came out to give us advice on what we may need and explained all the different equipment available and which was best for us. Mr Peter Favell came and fitted the satellite dish for us, and set up the freesat box which we had bought. He took the trouble to set up and explain all the little fiddly bits which would have taken us ages. Highly recommend this local family firm.
A very pleasant young man.
We were really impressed the moment the young man came in. Straight away, he was checking everything and gave us lots of information. He found that we needed a couple of parts and explained completely why we needed them. They were fitted and wow the TV was in full working order. We would definitely recommend this trader.
The young man was punctual and courteous. He gave a good clear explanation of our problem and how he would rectify it. Once done he checked all the systems. He advised us on the best equipment to purchase if needed. This was at my instigation.
Knows his job. Nice person, polite and knowledgeable.
I am very pleased with R and S Favell, they called me back, arrived on time to give me a quote, arrived on day they said they would come and fit my FreeSat boxes, Peter who did the work was pleasant clean and tidy. I highly recommend them as a company.
I was very satisfied with the service provided by Peter Favell. He was very pleasant and informative. He sorted out the problem we had with the aerial quickly and at a very reasonable price. I wouldn't hesitate to use him again and would definitely recommend him to others.
Very knowledgeable, efficient, friendly service.
Polite, prompt and efficient. Excellent service and fair price.
It is a very rare experience to be greeted with an enthusiastic smile but that is how Peter Favell arrived to set up my televisions. He was extremely knowledgeable and professional, explaining as he proceeded, how things work and what he was doing and why. His professional approach was like a breath of fresh air, when compared to the normal quality of service one is offered these days. I have nothing but praise for the firm and highly recommend them, their standard of workmanship is of the highest order and their fees very acceptable.
Brilliant friendly service. Peter set up our aerial and TV and explained the workings in words of one syllable. Thanks.
1st class service from a reliable/knowledgeable aerial install. Guarantee given if any problems arise. Top marks to a local family business!
Had an issue connecting my Youview box to the aerial since moving house. Called up Mr Favell who advised he could probably sort my issue over the phone for free! He spent 25 minutes explaining the intricacies of the setup and talked me through exactly what to do. Then advised me to retune the TV as the transmitted to which the aerial points at the new house is different to the old one. Now, for the first time in 2 months, the television worked. Mr Favell offered this telephone service for free, as he though t i did not need a home visit and the associated call-out charge. A true gentleman, this is why he is a trusted trader. Superb service.
We will use this service again if need be.
Fantastic service, honest & professional from start to end. Couldnt have had better service. Very good price too! Thanks!
I rang Monday, they came on Wednesday the job was completed there and then. All rubbish taken away. Polite and pleasant, also knowledgeable.
Plenty of good advice, fair price. Pleasant young gent. We would fully recommend. Nothing too much trouble for Peter.
The young man was helpful kind and honest. He even took his shoes off, because it was a wet day and explained everything in detail.
A very kind and thoughtful young man.
Excellent, knowledgeable company who are very competitively priced.
What a fantastic service, more than a fitting service, helpful and friendly and explained every process. Can't praise this chap enough.
I outlined my TV aerial reception problem to Mr Favell senior late one afternoon. His son Peter visited at exactly the agreed time on the following day. In all my many years of dealing with tradesmen, this family must be one of the most friendly, professional and honest group of people that I have ever dealt with. My TV aerial problem was identified and corrected by Peter in a very proficient manner and at a very fair price. This is a family business that definitely deserves to be supported by the local community.
Very friendly & reliable service.
I was extremely satisfied by the kind and friendly service provided to me and would recommend Mr Favell to anyone (well pleased).
Early visit offered, prompt service. Solution found and professionally implemented.
Fantastic! Amazing work and a very reasonable price.
Mr Favell provided an excellent service far & beyond what I had expected. He solved my problem & then went on and checked all my TV's to ensure they were tuned incorrectly, without any extra charge.
The Trusted Trader P Favell spotted a small but vital problem with my aerial. He fixed it in 5 minutes - no charge!
Excellent service, prompt, polite and efficient. Went the extra mile to help me tune my TV better, too.
Very knowledgeable & friendly guy.
Very pleasant, helpful and tidy worker. peter knows his stuff.
My 76 year old uncle was having difficulties setting up a new TV, the aerial connection could not be found, it was time to ring the professionals! Sue took the call and details of the problem were noted and an appointment was made. Pete from Favell's arrived on time and was both polite and patient with my uncle, explaining what he was doing and checking that he understood. A new aerial was not necessary and only the call out fee was charged. A very reliable, professional service, can't thank them enough.
This young man is such a star! He volunteers to ring Sky for me on three occasions and made sure I had full TV services. Such a delightful, friendly and efficient person. I felt I was really being looked after!
The young man named Peter who came here was extremely polite and knew exactly what he was doing. He was very skilled at his job and very nice with it.
I have used this trader before and always found them to be knowledgeable, efficient and polite. I would not hesitate to recommend this form.
Fantastic, efficient service. Very friendly and helpful. Can't recommend them enough.
Friendly, helpful, nothing too much trouble. One of the best traders I have met.
Third job Pete Favell has done for us. Always punctual, polite and smiling. Attention to detail is paramount. He does not leave until he and the customer are happy and satisfied. Highly Recommended.
Excellent service at a very reasonable price. Courteous and prompt. Remounted our aerial which had snapped in the recent high winds. Checked that the signal was working again, and when doing so, sorted out numerous TV settings which we'd never managed to do ourselves.
Excellent friendly service.
Have used this trader before. Excellent service.
2nd time we used this firm. They are lovely, fair, professional. They know what they are doing. They explain things to a more lay person well. Good time keeping too.
Excellent service. Peter was very polite and certainly knew his trade. Would definitely recommend them.
Through, efficient & courteous service.
A polite and very professional service. Extremely knowledgeable and informative. A thoroughly excellent job.
I feel we received prompt competent service from Mr Favell and would definitely use his company again as needed.
My TV stopped receiving signals from the satellite dish. Having tried all morning to find and remedy the fault myself, I rang Mr Flavell who offered advice which worked without having to call them out. I now have them on my contact list to get them out when I have a real problem or want to upgrade. An absolutely excellent attitude to customer service.
Excellent service. Quick, efficient & reasonably priced. Very happy!
He took time to explain what he was doing and gave good advice about out appliances.
Another job completed with this family run business. Always polite and punctual. Highly recommend this company. I've used in the past and I will only use this company.
Efficient - polite and certainly recommend him. Especially to we elderly that live alone.
Very helpful, did a really good job. Fit a FreeSat box and explained in simple terms how to use it.
Peter Favell took time to explain what the problem was and soon remedied this. There was no pressure to buy additional equipment.
Extremely helpful, efficient and friendly. Nothing was too much trouble. Promise of aftercare. I would thoroughly recommend him.
Wonderful service would highly recommend them to anyone.
Excellent service provided. Price quoted didn't vary. No mess when job done.
Peter fitted me a new pole & aerial today. Arrived on time, removed his shoes at the door, very polite and friendly. Also gave good advice and adjusted settings on all of our tv's including sky. Great clean tidy job, well done. Will recommend to anyone who needs any aerial work done. Price was also excellent and explained before work started. Really cannot praise highly enough, use them, you will not be disappointed.
I cannot praise this company enough, fantastic job done, took alot longer than though but they were very hard working, non-stop all day, solved my problem in the end, pleasant, polite.
Very good service, cannot fault it. I would highly recommend this company.
I would recommend this trader - a professional, friendly efficient and helpful service.
Excellent response from initial contact to completion! Polite, friendly, gave good advice and clearly knew his job. Will recommend to family & friends.
Very friendly & helpful.
Did a great job and gave us a discount for being OAP's. I will recommend him to anyone who needs this type of work.
Very punctual. Left no mess. Very pleasant, was very clean/worker. Excellent highly recommend.
Peter was very good at explaining everything he had done for me and putting my mind at ease. Fantastic service, very friendly and extremely reasonable, would definitely recommend them.
Excellent service. Quoted and did site visit Tuesday. Booked job and completed Thursday same week. Very efficient. Would recommend.
Excellent service. Very high quality work. Quality products used.
Peter was very professional and solved our problem which was not something that I would ever have known about even retuned all our TVs I would definitely recommend him to anyone with signal and reception problems A+++. Thank you very much
Excellent service. Went that extra mile to assist us with our new television by setting it up correctly and ensuring we had a good reception through our aerial. Highly recommended!!
Cheerful, professional attitude, prepared to take the time to do a good job and not rush.
Genuine local business that have been trading for years. Excellent knowledge and fantastic workmanship. Also set up our new 4K TV to settings that bring out the best in the set. If you get your TV delivered and set up by your local mainstream supplier / where you bought it from … then it will be placed on a stand, plugged in and everything set to auto. Nothing was a problem in showing us how to navigate the TV and Pete is only a call away for any other advice. Would Recommend 100%.
Fabulous service. Prompt. Very friendly and extremely knowledgeable. Ours was an awkward job tackled without hesitation with all the options available to us explained fully. A very professional and neat job. Would highly recommend.
Peter Favell told us every thing he was doing and what was wrong what needed putting right.
Polite - knowledgeable.
Very efficient and friendly service - thank you.
Marvellous, knew exactly what the problem was, fixed it efficiently, very knowledgeable and very pleasant. Wouldn't hesitate to use them again or recommend them. Couldn't fault them.
Excellent, professional friendly service. Able to give very helpful advice.
A friendly and professional service, highly recommended.