High Peak Heating

High Peak Heating
Rated 5 out of 5 Rating based on 20 reviews (?) Rate this Trusted Trader

Joined on 30/10/2012

About High Peak Heating

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Customer reviews for this trader
Mr Matt Houlden, High Peak Heating was exceptionally helpful in every way. We were having problems with our central heating Combi Boiler. Even over the phone he was able to diagnose the exact problem and he subsequently paid us a visit. His approach was insightful, specific, and efficient. We found him to be a man of integrity, and someone that you can trust to do the very best for you. Thank you Mr Houlden, you are now in our address book and our go-to person for any work we may need in the future.
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After years of appalling service from British Gas we called in Matt to install a new boiler for us. We'd used Matt before, so we already knew the exceptionally high standards of his work and he's done another fantastic and very thorough job of installing our boiler. Matt knows plumbing and heating inside out, is courteous, responsive, hardworking and charges a fair price for his work. I wouldn't consider using another plumbing and heating engineer now and highly recommend Matt for any job you need done, whether large or small.
Matt did a first class installation. He communicates very effectively and importantly keeps to the installation date we had agreed. I recommend him most highly and will certainly use his services again.
Replaced a boiler for me and did a very thorough job. Punctual, reliable and trustworthy. Very highly recommended! Thank you!
Super efficient service, who go above and beyond. I trust my home to Matt.
I rang matt and he rang back and came to look at my boiler the same day, told me what was wrong with it and sorted it. Very pleased with the prompt service, would recommend him, cheers for a good job done.
Matt came to fix what we thought was a small leak which ended up being a much more complicated issue as we have ancient pipework! He was knowledgeable, talked us through exactly what he was doing and persevered until the problem was sorted. Matt is very reliable and punctual. We rang to report the problem and he was there the following day. Great communication, no issues with either getting hold of him or him replying. He definitely knows his trade, is trustworthy and his prices are competitive. I would 100 % use him again. I have found my forever plumber!
Matt really helped us out when our boiler started leaking water the day before we were due to go on holiday. He stopped the leakage and gave us good advice as to action to take once we returned.
*Customjers Feedback* Good work though clearly High Peak Heating is not a big communicator. I had to wait quite a length of time before a response was forthcoming to my initial communication. Also, subsequent communication relating to other jobs has not been forthcoming. So, in terms of the quality of work done so far everything has been fine. 'However, I am now looking for an alternative contractor for the new works required'. *Traders Reply* I explained to this customer that I was extremely busy and would call if I was able to and suggested that he contact another trades person in order to have the job sorted quicker than my workload would allow.
Matt has mended my boiler. He came on time and I can honestly say that the boiler has worked so much better. Matt has returned for other jobs and I would highly recommend him to anyone.
I can highly recommend Matt. He quickly sorted out a problem with our GCH boiler. He explained clearly what he was doing and why. He also gave advice over the phone. I found him to be very helpful, knowledgeable, professional, friendly, helpful, honest and kind. Many thanks, Matt, your help was much appreciated.
We have used Matt since we came to live in Buxton in 2018 and he has serviced our heating boiler annually. Always excellent, high value for money service. During the week before Christmas 2022, we had a leak through our kitchen ceiling and Matt came out at short notice to sort it all out for us. I cannot commend him highly enough and he is really helpful discussing anything about heating, plumbing etc.
I contacted Matt regarding a problem with a bathroom radiator not working. He called me right back and talked through the problem on the phone. He was able to diagnose the problem and provided me with detailed instructions on how to fix it, and what's more he did not charge me a penny for his time and assistance. I was very impressed by his helpfulness and the fact that he was willing to let me try to sort the problem at no cost to myself, but with the option to contact him if the problem persisted. I will certainly contact Matt for any future plumbing problems and would have no hesitation in recommending him to others. It is a refreshing change to come across someone with an attitude like his.
Phoned Matt for emergency advice, my problem was sorted within minutes. I would definitely recommend using Matt, top man. Thanks Matt your help was very much appreciated.
Matthew did a great job as ever and came out at short notice for an emergency, which was most appreciated.
Matt did a fantastic job at replacing our boiler. He was very tidy and efficient. Offered good advice and explained what he was doing and why he was doing it along the way. Very polite friendly chap.
We called Matt regarding a problem with boiler low pressure. The phone call itself was thorough and it seemed a service might be all that was required and this did turn out to be the case. He came quickly at a time and date to suit us and as well as a thorough and efficient job of servicing the boiler he gave us a great deal of information about how to set up the thermostat and radiators to give a far more efficient way of heating the house. This is working very well so far! We were happy that the problem was fixed with a reasonably priced service and because our boiler isn't equipped for the number of radiators we now know that we can get another expansion tank fitted if we need to in the future. We would not hesitate to call Matt again with any plumbing needs and would highly recommend.
We chose Matt from the Trusted Traders list as being local to us and as someone with very satisfied customer reviews. Matt is indeed very helpful, he initially talked us through a problem with our gas boiler over the phone, which got it working again. He came round a few days later to do a routine boiler service, he was very thorough and gave us some useful tips to keep the boiler and heating working efficiently. Excellent and friendly service at a fair price.
Matt serviced our gas boiler this week and he did a very thorough job. He was also very helpful when we phoned him and he talked me through how to raise the pressure which had dropped below 1 Bar.