26 Minster Road Oakwood Derby DE21 2BH
01332 830888
07894 309024
Other services by this trader: Computer Repairs, Computer Sales, Data Recovery,
Trade membership/qualifications: Federation of Small Businesses,
Rated 5 out of 5 Rating based on 29 reviews (?) Rate this Trusted Trader

Joined on 05/09/2013

About PC-BMI
Computer Services, PC, Mac and Laptop repairs, on-site visits, networking, Internet, custom builds. I have worked within the Duffield area for over 10 years with many regular customers. Many customers are professionals or OAP's. I also support several small businesses including sponsorship of the Duffield Squash Club who would be happy to give a reference. Some references are on my website.

Location map

Customer reviews for this trader
I run a small training business which relies heavily on having reliable IT and I've been using Karl Harrison of PC-BMI to look after my several pcs and peripherals for 9 years. He is always reliable and very punctual and is equally at home dealing with my pcs or my husband's Mac. Importantly, he also recognises that in IT the devil is often in the detail. I've never given him a problem that he couldn't solve. I just hope that he never wins the lottery and stops working!
Karl responded swiftly to my initial email, fixed an appointment within 24 hours. He arrived on time, worked swiftly, carefully, efficiently, competently and cheerfully. Solved the problem. Price very reasonable. Highly recommended.
Karl's know how and support in connection with anything to do with computers and associated devices is without equal. Highly recommended.
Very knowledgeable and helpful. Came at agreed time and came back later in the day to complete a long-running installation.
The business owner provides a very high level of technical support and provides an excellent service.
Karl came promptly. He dealt with the problem with my laptop and answered my queries patiently and respectfully. He also dealt with a serious problem on my mobile phone, by replacing it and setting it up for me. His fee was really very reasonable for the quality time spent. I would definitely recommend him to friends and family alike. Thank you Karl for your prompt and helpful service.
Karl Harrison is excellent at what he does. His knowledge of computers, printers, IPads and phones is outstanding. He was punctual for the pre-arranged appointment. He worked very quickly and solved my printing problem. He is a pleasant courteous person. I would not hesitate to contact him in the future if I have a computing problem. Additionally his charges are reasonable.
Karl responded promptly to my request for help when my PC failed to Boot. He arrived on time, diagnosed the issue and explained to me what he needed to do. He carried out the repairs and returned the PC to me as agreed. He then assisted me to reinstall some Software, set up my Printer and provided some useful advice. I was very satisfied with Karl's work and would not hesitate to recommend PC-BMI.
PC-BMI is always very reliable, knowledgeable and helpful.
I found PC-BMI by internet search so it was reassuring to see that the business had the Derbyshire Trusted Trader logo. Carl was very efficient and extremely helpful. From a complete loss of my computing capability I was up and running again within a week with all my original data restored and new computer installed. The whole process was stress free and I was incredibly pleased with the speedy outcome and the resultant vast improvement in my computing system.
I was very pleased when Jeremy upgraded my iMac recently. The work was carried out promptly, the price was very reasonable, and the upgrade has made a huge difference to performance. A bonus was that Jeremy was a pleasure to deal with.
Strongly recommend PC-BMI as a highly competent and knowledgeable company. First class service and advice given, and overhaul/upgrade to my computer by Karl at a fair price.
Excellent communication, work and service.
Excellent fast and hassle free service.
Karl is highly competent in the field he operates in - computers, etc. He understood my problem very quickly and suggested a solution. When there was a field where he knew someone who would solve specific problems, he recommended them. He was able to sort me out with new equipment very promptly, at a good price and within the timescale that he promised. He is a courteous and politely spoken person and complied with our Covid practises. I will certainly use him again for other computer issues and will recommend him as appropriate.
My 11 year old 27 inch iMac had many issues, Overheating, running slow, hard drive capacity not sufficient to even run back up software etc. Karl turned up on time, had a quick, positive conversation with me and then took my iMac away. I had spent ages backing up all my files before he arrived. Just in case any files were lost. I needn't have worried. When he returned with the iMac a couple of days later, all the issues were solved, desktop just as it was before. email settings were as before, all my iTunes still there. All files as they were before and it was running faster and cooler too. He replaced the SSD Drive with one of a larger capacity. He had cleaned inside the computer and I am very pleased with his work. Whilst he was with us, he even sorted out an issue that my husband had on his PC. 5 Stars!! Thank you Karl Harrison.
Carl has a calm, pleasant manner and instilled confidence in his ability and trustworthiness to sort the PC problem. My PC was sorted out very quickly and efficiently and I would certainly use his business again.
Karl is an excellent I.T consultant. He is pleasant and punctual.
Karl at PC-BMI was very prompt in initially looking at the computer issue and then in taking the machine and dropping it off again. The process couldn't have been made easier for me and I would highly recommend this company to anyone especially if you can't bear to be without your computer!
Karl, was very responsive and fixed our PC within a couple of days. Great service and would recommend.
I needed a replacement keyboard on my Lenovo Laptop as some keys were not working. However I needed a quick turnaround as I need it for work. Karl delivered the laptop at 9.30am and all finished and ready for collection by 12noon the same day. Excellent service.
Very friendly efficient service. Was recommended by a friend and could not fault the service.
Found PC-BMI on Derbyshire Trusted Traders. They had excellent reviews and did not disappoint. Our laptop had been deteriorating for months until it was unusable. PC-BMI did a full service and diagnosis. They gave it a full clean, complete Windows re build, upgraded to a new solid state hard drive, new Dell battery and charger, and recovered all of our data. It now runs better than ever and was cheaper and more environmentally friendly than buying a new laptop. Will definitely be recommending PC-BMI to friends and family!
Jeremy was fantastic. Nothing was too much for him. Very kind, and knowledgeable. Would defiantly recommend. Laptop fixed in under a couple of hours.
Very quick, friendly and efficient Service and Good quality equipment supplied.
Efficient speedy and accurate repair of my apple lap top. It's like having a new machine at a fraction of the price!!
Friendly quick service. problem diagnosed and repaired without drama. Would recommend.
I emailed in the evening when my laptop's hard-drive had died and Karl phoned me in the morning. We took the laptop round socially distancing, and later that day he contacted me to tell me the problem. The next day I decided what action to take, and the day after that we were able to collect the laptop, complete with new hard-drive. Very prompt service.