PC-BMI

26 Minster Road Oakwood Derby DE21 2BH
01332 830888
07894 309024
Other services by this trader: Computer Repairs, Computer Sales, Data Recovery,
Trade membership/qualifications: Federation of Small Businesses,
PC-BMI
Rated 5 out of 5 Rating based on 109 reviews (?) Rate this Trusted Trader

Joined on 05/09/2013


About PC-BMI
Computer Services, PC, Mac and Laptop repairs, on-site visits, networking, Internet, custom builds. I have worked within the Duffield area for over 10 years with many regular customers. Many customers are professionals or OAP's. I also support several small businesses including sponsorship of the Duffield Squash Club who would be happy to give a reference. Some references are on my website.

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Customer reviews for this trader
I emailed in the evening when my laptop's hard-drive had died and Karl phoned me in the morning. We took the laptop round socially distancing, and later that day he contacted me to tell me the problem. The next day I decided what action to take, and the day after that we were able to collect the laptop, complete with new hard-drive. Very prompt service.
Karl helped get our PC up and running again. He picked up my Desktop PC after following standard physical distancing measures. He reported back with the problem and announced it was now fixed. It was a relief to have it back working again as otherwise would have lost some irreplaceable photos. So based on my good experience, I thought I'd share this.
Carl was as good as his word and took us from being off line and without much hope to being fully restored members of the on line community! Didn't realise how much we depended on the technology sitting quietly in the corner until we tried to move it up stairs. It soon showed us we needed to put the old man into retirement when its power supply unit gave up the ghost and Carl was able to restore our standing within two short days! Amazing and the most gentlemanly guy you could hope to meet! Bless him . Feel very happy to recommend him to all. Thank you Carl.
Recommended by a friend. Excellent response time, and pleasant and efficient service.
Very quick and helpful. New system put together with in 24 hours. Most efficient.
Karl Harrison is a competent I.T. consultant. He is conscientious courteous and very reliable, always punctual and does what he says he will do. He gives detailed invoices. I wished there were more providers of services with his standards.
We can't thank Karl enough for sorting our computer and scanner out. We contacted Karl by phone and he turned up at exactly the date and time as arranged. After diagnosing our problem he took our computer away, again a date and time was arranged for the return of the same, and again very prompt timing. Karl set up the computer again in our home. Karl spent time explaining what he had done and gave us valuable advice and sorted out some security issues. We are very grateful and have no hesitation in recommending PC-BMI for all computer issues. We would certainly contact Karl again for any issues we have. Thank you Karl for all your help and sound advice.
We have had excellent service and would highly recommend this company.
Excellent local repair service, very quick and really helpful, would recommend.
Highly competent, reliable and trustworthy. Karl has just upgraded my laptop to windows 10 together with the outlook system for emails and associated transfer of all information successfully. It has been a big job made easier by Karl's professionalism and knowledge. Thank you.
Prompt communication and arranged an initial home visit within 24 hours of contact. Punctual and reliable. Able to identify the issues quickly and gave good advice about products and options.
Cheaper than expected.
Very prompt and efficient service. Provision of necessary upgraded equipment and software was very good and explanation of issues involved was comprehensive. I have used this trader for a number of years and have invariably received very satisfactory service.
Very satisfied with the service
*Customer feedback* Very quick response unexpected 45 call out charged. *Traders reply* Apologies if it was not made clear that a fee is charged for attending a call out to a customer's home or premises. We have to charge a fee to cover the travel costs and time spent.
I had never used Karl before and I wish I had! He arrived very promptly, discovered what was wrong with my home PC, quoted a price, took it away and returned it very quickly and fully functioning. The price was as quoted and I received an immediate receipt. Excellent service! I will certainly use him in the future and will recommend him to others.
We selected PC-BMI because we required a new computer and as we had used PC-BMI previously to repair our previous PC, so we were happy to use again. As we were uncertain to what we required, Karl explained everything in 'lay-man's' terms which gave us confidence that we were choosing the right computer for us.
Fast and expert service provided at a fair price.
I was given the time I needed, and everything was explained o me very clearly. I was given good advice, and the work was carried out by the time agreed. I am very satisfied, and would recommend this company to anyone who needs laptop repairs, or even to buy a new laptop which I did!
Efficient prompt response.
We have always used Karl at PC-BMI since moving to Derbyshire in 2006 for our family computer needs, from setting up and maintaining our home computers, purchasing laptops and providing annual checks, updates, anti-virus protection, servicing etc. He is also prompt at giving advice over a phone call if required. He has always been helpful, very reliable and trustworthy whenever visiting our home and I am happy to recommend him as a trusted trader.
Karl has looked after my computer for about 10 years, I am very happy with his work. I have complete confidence in his knowledge and ability to keep my computer running well, and to supply a new computer. Fully recommend him
Very reliable and efficient service.
Karl was very good he helped me upgrade my computer. His knowledge of the various systems is second to none.
Karl provided an excellent service in providing change to our computers. Very happy with his service and communication was excellent.
PC-BMI have given me excellent computer support for over 5 years now and have provided knowledgeable information on internet security and regular maintenance of my computer system. Karl set up my Dell Laptop some years ago, transferred all my existing data and ensured that everything was working well. This has worked well for some years and this particular system is the most reliable I have known. My thanks to Karl and PC-BMI for all the support. Highly recommended.
Excellent service. Karl came quickly, fixed my laptop problems and was very helpful. Would highly recommend.
Carl visited the same day as my call, at the time stated. He was unable to repair my laptop on the day, but returned with it the following day after changing the hard disc and had all the basics up and running within a couple of hours. Very good service.
Very helpful. Came very quickly.
Turned up quickly and promptly, supplied temporary keyboard to enable me to get back online immediately. Very courteous.
Will certainly recommend him to others and use him again as needed.
Labour rate seemed high.
Came within a few hours of call out and fixed tablet & laptop issues in first class, courteous manner. Excellent.
Much rather have someone who comes to my house than deal with an unknown company.
Quick call out response. Friendly. Explained things well.
We have used PC-BMI previously and have found Karl to be very professional, friendly and quick. He has an obvious pride in his work and would thoroughly recommend him.
Helpful, courteous, efficient, flexible on availability & reasonable prices.
Speedy reliable accurate.
Karl was very pleasant and knowledgeable. I would definitely use him again and have already recommended him to others.
I was very pleased with the service I got.
Very satisfied with service. I've used this service several times. It's always been reliable and good value.
Larl always turns up on time & is reliable & trustworthy.
Absolutely wonderful - patience of a saint. Good punctuality,and helpful.
Prompt comprehensive service.
Very efficient and knowledgeable worker. I had a lot of confidence in him.
Found PC-BMI to be very prompt and knowledgeable. Would trust with future business. Karl very pleasant person to deal with.
Prompt service and pleasant attention.
Always reliable.
A prompt & efficient service. Delivered what he had promised to fit in with our time constraints.
Excellent service after my computer failed. Karl was quick to identify the issue and provide a prompt resolution. Will definitely use again.
Very knowledgeable and thorough.
Courteous and polite. Karl explained what he would be doing and was always punctual.
Problem dealt with efficiently and at agreed times.
Highly recommended for any computer problems. Puts you at ease straight away with his knowledge of computers. Where I struggled for weeks, Carl restored my computer in minutes. What a star trader. Perfect!!
First class service.
Excellent service.
Karl was very impressive in that he managed to save all of my data, obtain a new machine & transfer all the data & settings across. Resulting in a seamless transition from a dead machine to a new unit.
Very good, will recommend and use again.
Karl is excellent and comes on the time/date arranged.
Very impressed with the quick service and problem solving capability.
Always there to help, however small the job. Doesn't confuse me with computer jargon.
Karl went the extra mile for us and was very helpful
Mr Karl Harrison is highly skilled with a great deal of experience. He is friendly, punctual and obviously takes pride in delivering an excellent service in all respects. I would highly recommend him.
Speedy efficient and convenient.
Couldn't fault the service provided by the above.
Karl responded very promptly to my initial approach for help with a computer problem and the service he provided was equally prompt, on time, and very professionally executed. Bill was a bit more than I had expected but this would not dissuade me from using his services again.
He came out the same day for urgent repairs and a few days later to upgrade our system. He arrived when he said he would and was polite, happy to explain what he was doing and completed the job. A very good overall service.
I'm really impressed that Karl knows so much about so many things.
Karl has been helping me for several years with computer servicing, rebuilding and instruction. He responds quickly to problems in a pleasant, professional and knowledgeable manner. I have no hesitation in recommending him.
Did everything you would expect of a computer expert quickly and efficiently.
Excellent work, very satisfied with repair and help. It was a major repair.
Prompt, efficient, helpful service. Work completed on time and within estimate. Highly recommended.
Prompt and professional fix to an urgent computer issue. Excellent.
Quick & polite.
Excellent service and immediate response to our request for help. Friendly and professional approach.
Mr Harrison turned up - did an excellent job and was most polite and helpful. He explained everything clearly.
Karl was extremely helpful, friendly and patient. He efficiently set up a new computer and printer and we are very pleased with all the work he did for us.
Good service
On time every time, even at weekends and bank holidays (flexibility).
Very good and speedy service. Very reasonable prices. Would use them again.
Wonderful in every way.
Arrived promptly as promised. Explained all, worked quickly. Problem solved. Excellent service.
I would really recommend Karl. Karl is punctual, pleasant and does an excellent computer health check and then updates. He also updated my virus protection to latest version.
Very pleased with service provided.
Prompt and efficient and courteous.
Speedy, reasonably priced, efficient service.
Excellent service was most impressed quick and efficient very very good will use again.
Excellent service, advisory and practical. Very pleasant to deal with, conveys honesty, reliable, very pleased with overall service and would use again and recommend to others.
Excellent service, with good information, and friendly easily understood advice, especially for the older generation. Would not hesitate to recommend to anybody.
Karl was extremely helpful in doing the job and explaining everything.
Very helpful and solved problems in a timely manner.
Fast, efficient service.