Peak Stove Installations

35 Castle Drive Bakewell Derbyshire DE45 1AS
Other services by this trader: Chimney Lining Service, Fireplaces, Stove Installation,
Trade membership/qualifications: HETAS,
Peak Stove Installations
Rated 5 out of 5 Rating based on 74 reviews (?) Rate this Trusted Trader

Joined on 19/12/2017

About Peak Stove Installations
A professional service from start to finish. Good communication, clear written quotation within 48 hours of no obligation free consultation. I can help you with interpreting the Building Regulations (Approved document J) and explore the various options available. All building work carried out relating to fireplaces, lintels, fireboards and chimney pots so we are a one stop and competitive solution. I am a fully qualified and insured Hetas engineer including twinwall installations where there is no chimney present such as for conservatories, orangeries and new extensions where we can fit flues through walls and ceilings. All my work is guaranteed. Approved fitter for a leading Sheffield retailer. No vat on invoices. Covering Derbyshire and a 25 mile radius from Sheffield.

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Customer reviews for this trader
I was recommended Terry Chennells, Peak Stove Installations by Natural Earth Products when I was looking at wood burners. Terry guided me through the process of installing a stove from breaking out the opening to installation. With his helpful advice I had the chimney swept and the opening rendered so all was ready to install the stove. Terry's quote provided a clear breakdown of costs and when his final invoice arrived there were no surprises. Terry was always on time, always polite and caused minimum disruption. Well done Terry, your experience shows. I was delighted with you and your team and will happily recommend you to others.
Excellent service from start to finish. We were extremely happy with the install and still are. Terry was very quick to address any queries and respond to emails/ texts prior to the job. During the install everything that was done seemed efficient/tidy. We were very happy with the whole process.
We were really pleased with the log burner fitting. Terry replied to messages promptly, stuck to times and dates and the fitting of the log burner was quick and looks excellent. Terry explained everything after fitting and left the house looking spotless. The burner has been working perfectly and we are really pleased.
Absolutely recommend peak stove installations, Terry and Lee are very friendly and answered every single question I had, the quality of their work and attention to detail is outstanding! In future when I move to another property I will definitely be contacting Terry and Lee to fit another stove for me!
Would highly recommend peak stoves. Lee and Terry was very polite, professional and did a fantastic job installing my log burner.
Very efficient and knowledgeable around the installation and products required. Accommodating with regard to the time for installation, given the ongoing problems with supply and demand. Overall a very professional service and highly recommended.
Absolutely brilliant service! Terry and Lee were a pleasure and have an excellent work ethic. Very clean and very polite and went above and beyond to get us a date before Christmas. Would 100% recommend to anybody. We are over the moon with our wood burner install!
Cannot recommend Peak Stoves enough. The work carried out went incredibly smoothly, to an incredibly high standard and at a very fair price. We are so happy with our newly installed stove.
Terry and Lee are lovely and friendly people, worked professionally, very pleased with my stove installation, also tidied up after themselves, highly recommended.
Terry was absolutely fantastic from the very first contact to commissioning our new log burner. His advice, knowledge and communication from initially contacting him to arriving to install was second to none. I carried out some of the preparation work myself and he was always on hand for support and queries I had. On the day, he was friendly, professional and clean and tidy even though our house is a building site . We love our new stove and cannot recommend Peak Stove Installations highly enough. Other traders should watch and learn from this chap and his team, good guys are not easy to find - this is most definitely one. Thanks Terry.
Excellent communication throughout. Advice given when I needed some. Clean, quick and friendly service. Definitely trust this trader!
Very good service and communication.
Terry and lee fitted my wood stove exactly as we agreed, in good time and did an excellent job. Terry is very good at keeping you informed with any advice leading up to the fit. I found them on a search engine site and would not hesitate to recommend their services.
I was really pleased with the wood burning stove installation that Peak Stove Installations did. Terry and Lee were friendly, efficient and tidy and both the stove and the hearth look beautiful. Terry was also very prompt at replying to emails when discussing details prior to the visit, which was much appreciated. I would definitely use the company again.
Terry and Lee are great, this is the second wood burner we have had installed with them and we would definitely recommend them, really tidy and friendly and very reasonable.
First class service. Terry and Lee did a great job, despite a difficult stove installation. Great attitude and commitment. Skilled installers and hard workers who took a pride in doing an excellent job with great customer service and interaction - explaining everything. Thoroughly recommended.
Could not recommend Terry and Lee highly enough. They went above and beyond with our installation and hardly left a trace behind them. We are so happy with our stove and can't wait to cosy up to it in the winter. Thank you Terry and Lee.
Excellent service from the beginning. Sent a list of possible stove ideas as we were just starting to look. Advised on the building work that we would be carrying out and helped us to meet the regs. Excellent price quoted and very respectful in the house. They put floor coverings and dust sheets throughout. The work was completed to an excellent standard and a year later we love our log burner. Thanks again for the great work.
Terry and Lee were fantastic. From the initial phone call and quotation they filled us with confidence. The work was completed professionally, with excellent attention to detail. I would highly recommend for anyone to use their service.
*Customer Feedback* Gave a quote and a job start date, then no contact, week before messages and says job cancelled. Can't be the only guy, absolutely appalling service. potential customers beware. *Traders Reply* I was rather puzzled when I couldn't find my original paperwork when this gentleman rang me to accept my quotation. After much searching I contacted him a few times and was eventually told it may have been up to 6 months ago. So as not to cause any delay I offered a date to carry out the work, and that I'd confirm the details when I found the original quotation when I knew what the job involved. But I still couldn't find it and so as a last resort I asked for a copy of my original email containing the quotation and imagine my surprise when I saw it was dated 4th January 2020, that's over two and a half years ago! So I thought it was obvious the game was up (concealing the fact it was such an old quotation) and that it had expired and therefore so had the pencilled in date to carry out the work. It seems the customer still thought everything was going ahead at yesterday's prices (like buying fuel or any other commodity at prices charged two and a half years ago!). I'm sorry this has caused disappointment.
From my first contact with Terry he has been friendly, prompt, very clear with his communication and information. When he came to fit our burner with Lee they were very efficient and tidy - cleaning up behind them and very respectful in our home. They were also lovely gentleman - friendly and happy!! I would definitely recommend their work!!
Another fantastic job completed by Terry from start to finish. Communication was excellent throughout. Highly recommended.
I have used Terry and Lee 3 times now and I am always happy with their work.
Excellent service from my very first phone enquiry, to after fitting advice. I would recommend extremely highly, from giving me free advice on my first phone call while he was busy at work, and recommending a knowledgeable sweep who came out very quickly at an exceptionally busy time. He gave me very good advice re choosing a stove and came and fitted my stove on time, with no mess at very short notice, so I could have it working before Christmas and its been running smoothly ever since. All done without any stress and at a very reasonable price, compared to other fitters. I have recommended him to all my friends who are thinking about having a stove fitted.
Super nice polite friendly guys, fantastic communication and on time so happy with the job they did and they left no mess, would definitely recommend them to anyone. Cheapest and best in Derbyshire.
Terry from Peak Stove Installations was really helpful and friendly from first enquiry through to completion of the work, keeping in regular contact via phone, email and text and offering lots of advice. The work was completed as planned with the minimum of mess and I couldn't be happier. Would definitely recommend.
Terry was very supportive through the whole process. Whilst Terry was to provide and install the flue he advised me through the stove and hearth selection process before I committed to use his services. Great service Terry, your email and phone call support early in the process was very helpful.
We would like to thank Terry for his excellent, helpful and informative communication. He and Lee were friendly and efficient and the installation of our stove went very smoothly. They were punctual, tidy and a pleasure to have around. We are delighted with the result and definitely recommend Peak Stove Installations. Great work!
The team were brilliant, honest, helpful and really friendly. Would absolutely recommend.
Excellent communication from the start and throughout the installation of the stove. Work carried out was excellent and really happy with the job.
Great job from start to finish. Professional, friendly, hard working and efficient. I definitely recommend.
Terry and his colleague Lee were polite and professional. Highly recommended. Thanks again Terry for making the installation run smoothly.
Excellent fast and efficient service. came out quickly and fitted a new stove and liner, on time and clean. Answered all my questions and happy with the price charged.
Terry and Lee were fantastic! They were friendly and punctual, they installed the log burner perfectly and cleaned up nicely afterwards. Communication was brilliant throughout the whole process and would definitely recommend.
Terry fitted a new Woodburner in our dining room. His communication was excellent. Terry and Lee were prompt, polite and courteous. They have made a great job of it, real professionals and we are very pleased. Thank you Terry and Lee.
Terry and Lee both very polite and nice to work with, turned up exactly when they said they would. Our chimney design made for an awkward installation however they were willing to take on the job with can do attitude and they succeeded where I'm not sure others would have. Very pleased with their work and would highly recommend them.
I recently used Terry to install a chimney liner. I can't recommend him highly enough. Communication was great. Work was great. Thank you.
Terry from Peak Stove Installations was recommended to me by a local stove supplier - Natural Earth Products, Grindleford. Terry is a gentleman and is very professional. He was very helpful and prompt with his replies when I was seeking a quote and then with arranging the installation. The installation of my stove and liner went really smoothly and was assisted by Terry's friendly colleague Lee. I was supplied with all of the relevant completed paperwork after the installation. My Esse stove is perfectly positioned and works fine. I am very happy with the overall service and installation and have no reservations in recommending Terry and Peak Stove Installations.
Terry and his colleague Lee have fitted our new wood burning stove for a very reasonable price and we are very happy with their work. They are reliable, friendly and professional. Their workmanship is of a very high standard and I would strongly recommend their services.
Terry and his colleague Lee have fitted our new wood burning stove for a very reasonable price and we are very happy with their work. They are reliable, friendly and professional. Their workmanship is of a very high standard and I would strongly recommend their services.
Terry and his colleague provided and excellent service. Very tidy and high standard of work. Professional and gave clear advice on aspects relating to the stove installation.
Prompt and very helpful reply to our enquiry. Sound advice given.
Highly recommended! Terry and Lee were friendly, efficient and very professional, from the first phone call to the first lighting of our new wood burner!
Terry provides a great service. Communication was excellent throughout. The quotation provided was very detailed and broken down to make it easy to understand all of the costs. He made us feel at ease and was very accommodating to any changes we asked. I would definitely recommend Peak Installations to anyone thinking about getting a stove installed. They are very experienced and very knowledgeable.
Excellent workmanship and knowledge. Couldn't be happier with our new fireplace.
Terry and Lee worked extremely hard, tidied up after themselves and were nice guys to have working in the house. The stone hearth Terry supplied was just what we wanted as well. In addition, the price was much more realistic than some other places quoted. We were very happy with Peak Stove Installations and would recommend them to anyone wanting a stove.
Really pleased with the lovely stove, and they did a brilliant job making the hearth out of flag stones in keeping with my cottage. Really pleased with the work, they were clean and tidy, polite and helpful, and a pleasure to do business with. Thanks again!
I wanted to thank both Terry and Lee for the work installing my fireplace and stove. Terry came round to quote and was clearly very knowledgeable and helpful in guiding me with options and how to go about the process. All aspects were transparent and easy to understand. Terry was in contact with me whenever I required and I did have a lot of questions which he was more than happy to assist with. During the install both terry and Lee were very courteous and good to work with, keeping me involved with the install. The finished fire place was exactly what I hoped for and I am very pleased with the work they both provided for me. A great pair to work with and certainly worth recommending. Thanks again Tom.
Thank you Terry and Lee, great job, friendly service, very pleased with my new stove.
Terry was very friendly, knowledgeable and the work was excellent. The fireplace looks great and I'd recommend him in an instant.
Terry did a great job whilst being mindful of the covid situation. We love our new log burner.
Terry was friendly and informative from the get go. When it came to installation Terry and Lee were reliable, friendly and conscientious.
Peak Stoves carried out a first class job. Excellent communication from the start, Terry visited to scope out the works and was extremely friendly and helpful, following up with a clear and detailed quotation the same day. The installation was perfect - Peak Stoves worked around a difficult chimney adapted during previous refurbishment works, fitting a new liner and setting the stove perfectly in position. Honest and clear advice was given about what needed to be done, at each step of the way. All of the work was carried out in a recently refurbished house, white painted walls, and great care was taken before during and after the works. Safely worked with COVID precautions. I would use Peak Stoves again next time, and would recommend them without hesitation. We are now warm and toasty - Thanks!
They were friendly, prompt on time and efficient. Can recommend this firm.
First class service from beginning to end. Extremely knowledgeable, and very willing to assist in all aspects of our project which related to the fitment of the wood burning stove, even where this was beyond their own direct scope of work. The work itself was extremely well planned, undertaken exactly when we expected it to be, and the result is an installation that works and looks great. I have no hesitation in recommending Terry and Lee's work to others.
Terry Chennells and his partner were very punctual. Very clean and tidy, very polite. I would recommend them to the most fussy customer as a job well done.
Excellent service from Terry and Lee. On time, left everything spotless and fully explained everything.
Terry and Lee were very knowledgeable, friendly and professional. Faultless communications skills, very competitive prices and very trustworthy and honest. They've done a stunning Job of lining our chimney and installing some brick slips. Thank you guys.
Terry installed a multi fuel stove for my partner and I, along with a artificial brick chamber. Throughout the process, Terry was incredibly professional, attentive and friendly. We were very pleased with how quickly Terry was able to give us a quote and complete installation, which he did for us whilst we were on holiday - we felt confident and comfortable with this due to his professionalism and trustworthiness. We would recommend Terry to anyone and would not hesitate to do business with him again. Thank you so much!
I have used Terry Chennells twice now and have been very satisfied with his work and confident it has been carried out to a high standard. I would definitely recommend Peak Stove Installations.
Great service and work quality from peak stove installations, would recommended then to anyone.
We recently had a new wood burning stove and flue installed by Peak Stove Installations and we are delighted with it. The service provided was first class and the stove is performing brilliantly.
Terry and Lea built a fire place, and fitted a stove for us. They did an excellent job. We are very satisfied with the standard of workmanship, and they were professional, attentive and courteous.
Absolutely superb! Professionalism at its best and a bespoke fitting of my stove, completed efficiently to the specification outlined in an accurately detailed quote. The entire process from initial talk-through to demonstration of installed product was seamless. A rare find in tradespeople, Terry and Lee were second to none and I am delighted with the quality of workmanship - highly recommend.
Would recommend Peak Stove Installations to fit your stove without doubt. Terry Chennels paid an initial visit to my home to look at the fireplace, chimney etc. and discuss the fitting of the stove. He gave good advice regarding KW output, Flues, what to burn and how to burn correctly with our chosen stove. We arranged for him to fit our stove on the 3rd October 19'. He arrived precisely on time. He fitted a new flue and liner removing the old one, installed the stove and again instructed me on how to use it correctly. He did this work without fuss and without mess. I have absolutely no hesitation at all in recommending Peak Stove Installations.
Terry is an experienced installer with a welcome traditional approach. Good customer focus and performs to high standards of workmanship. Positive communications and completed the work as discussed. No issues recommending this company.
Absolutely fantastic work from Terry and Lee at Peak Stove Installations. Delivered on every expectation and more! They went above and beyond, fantastic value for money and such a high standard of work and professionalism. Everything went smoothly and I would highly recommend them.
Terry and Lee from Peak Stove Installation did a fantastic job at only one days notice, more than happy with their work. We highly recommend them.
Terry was totally professional and was willing to go the extra mile to solve problems encountered. Very respectful and listened carefully to exactly what we required. Always polite and very thoughtful. With perseverance and good humour an excellent job was produced.
Terry, from Peak Stove Installations, made the whole process very easy from start to finish. He was able to come round to offer a quotation the day that I called and spent time explaining the process in simple terms so that I felt confident. He also had spent time researching the stove I had so that he could explain exactly how process would work in my situation. His quotation was cheapest I had for the work and was broken down to make it clear where money was going. The work was completed in one day and was done efficiently and with no fuss. There was no mess left afterwards - just a working stove which they showed me how to use. I would highly recommend this company and trust Terry will do a good job.
Incredibly impressed - Terry and Lee did a stunning stove installation, including opening up the fireplace and fitting a lintel. They have fantastic attention to detail and genuine pride in their work. Really nice people to have around, the quotation was very reasonable and Terry took time to explain exactly what would happen and give us options. The plasterer who followed on was also very impressed - the quality of finish made his job easy.