My plumbing and home improvements business began this year after a 30 year career in the engineering and manufacturing sector. For the past 19 years I have practiced the tradesman role through refurbishing my own properties, 2 of which we have rented out to the public for over 13 years now. I have also continued plumbing and home improvement work outside of my day job when time permitted. I now want to focus full time on this new venture. Having been in a customer facing role for most of my career I truly understand the importance of customer service and delivering a quality service/product to the public on time at a competitive price. I also understand the frustration of not being able to get hold of a tradesman when you need one, which is why most small jobs will form a core part of my business as far as possible. In 2008 I completed a City & Guilds Plumbing course at college. I don't charge for call outs and offer free quotations. Also supplies radiators.