Jeremy Stuart IT

44A Acorn Drive Belper Derbyshire DE56 1EL
Jeremy Stuart IT
Rated 5 out of 5 Rating based on 219 reviews (?) Rate this Trusted Trader

Joined on 21/10/2019

About Jeremy Stuart IT
Repair and supply of new and refurbished laptops, PCs, Apple devices, software and accessories; Supply of new and refurbished tablets; One to one tuition with any aspect of using IT. Honest, effective, prompt. I began working in IT in the late 1990s, when I joined Spectrum Components in Little Eaton, wholesaling computer components, building and repairing computers and laptops. This provided the opportunity to learn about many aspects of IT from cabling and networking through software to consumables and accessories. After 7 years in that position I worked in IT retail in Ashbourne for another 9 1/2 years before deciding to set up my own business so that I could offer the level of service that I wanted to - concentrating on high levels of customer care. I established my own business in 2016 and haven't looked back since. I offer fast response often same-day and effective solutions in understandable language and a friendly manner. I also enjoy giving computer, tablet and phone tuition in your home. It is a real pleasure to see a person improve their knowledge and skills so that they can use their equipment confidently and fluently. I have discovered that it is best to tailor every lesson exactly to each pupil's needs. I also offer an equipment recycling service - with 0% going to landfill, as it is so important to consider the future generations to come. Part of this service includes secure wiping hard drives to MOD standard, so that any personal data is impossible to recover, giving you peace of mind. Having worked in the trade for 20+ years, I can source new equipment at trade prices and offer good advice regarding what equipment is best suited to your needs. Thank you for reading and I look forward to your call! Sincerely, Jeremy Stuart.

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Customer reviews for this trader
Jeremy identified the problem with my laptop and rectified it within a very short amount of time, for a very reasonable fee. I was very pleased with the result and would have no hesitation in recommending him!
Jeremy provided a very prompt, efficient and very well priced repair of my laptop. I will certainly be using his service in the future.
Jeremy came out to fix my wifi software issue at short notice and got me back to work within a couple of hours of the issue arriving. He was courteous and efficient. I would definitely recommend him and use his services again.
6 out of 5 stars! Extremely helpful, clear instructions and a pleasant person to deal with. From an 84 year-old.
Really helpful and professional service! I needed the Wi-Fi hardware fixing on my computer. Called Jeremy and was able to take it round the same day. He had it fixed within a week and was a fraction of the cost that apple were trying to charge me. Absolutely chuffed and would highly recommend.
Very happy with the work Jeremy did for me. I had issues with 2 laptops and a printer. Jeremy had my issues resolved in less than 24hrs. This included a visit to my property. Great work.
The most efficient, courteous, patient person I've ever met. Would highly recommend to everybody.
Jeremy was very helpful with IT issues I was finding daunting. Very satisfied.
Very knowledgeable, and speedy return of my MacBook!
Great service. Highly recommended.
My office PC was so slow at the farm that I was watching TV to the side of the computer whilst I was waiting for it to work! Now Jeremy has speeded it up with a faster hard drive it is like the wind! He also phoned BT and setup my mini hub properly and my internet speed has gone up from 3.5 megabits per second to 50 megabits per second!! Jeremy has done a great job, put up with the dust and untidiness of the farm office and I recommend his services to everyone. I'll be back.
I was experiencing problems with my Samsung galaxy phone as it was failing to connect to my Wi-Fi after a Samsung systems update. Jeremy was able to see me almost immediately and helped me solve the problem. He also recommended I back up all phone data onto my laptop before undertaking further systems updates and because of my tech anxieties he called round to my house to show me the procedure and now all my data is successfully backed up and I feel more secure. Thank you.
Excellent painstaking service with positive outcomes.
Jeremy sorted our old PC which was in a terrible way, hardly anything worked by this stage but Jeremy cleared it all of problems and installed an SSD. It now opens up and works very quickly and all for a reasonable price. Highly recommended.
Jeremy is absolutely great. He dealt brilliantly with all my different technology problems in a highly efficient and kindly way. His expertise, ability and patience is second to none.
Jeremy was excellent. He diagnosed the issue with my laptop quickly, explained what could be done to resolve it and made the machine the best it has ever been!
Fantastic service, Jeremy came to our home within an hour to sort out some security issues on our Mac. There was lots of helpful advice and patience. We found his pricing to be very fair and would recommend his services to our friends. A true gentleman.
Jeremy is very patient and helpful. He worked with us and listened to what we needed, very important! Thank you.
Excellent response at short notice. Completely sorted out my laptop and added my required programs and Apps. I recommend.
Jeremy was recommended to me by a friend and the service I received was absolutely first class. Revived my old tower system to compete with the modern world. Very knowledgeable, Friendly, and polite. Very reasonably priced and a quick turnaround. Fantastic all round service. Will most certainly use him again and recommend him should the need arise.
5***** Thank you Jeremy! I could not thank him enough. Quick to reply, professional and got the problem sorted quickly!
I met Jeremy for the very first time on Tuesday, his services having been recommended to me by a friend. After an initial chat on Monday afternoon, to identify exactly what I was looking for I needed a refresher and an explanation of exactly what the problems were to fill gaps in my knowledge and laying out the costs on a par with other similar businesses, especially considering he came to my home so that there would be no misunderstanding, we agreed an appointment for the next day. Jeremy was detained at the previous appointment before mine but he called me to give and agree new ETA. He arrived at my home, and conducted himself in a very friendly yet approachable style, responding to my questions succinctly, without being patronising. I know what I need to know for every day stuff/ Word /my work etc, but I'm certainly no Billy Whizz with other platforms. Excellent customer service from a lovely man. Thanks very much Jeremy
My laptop had a blank screen and I had no idea what was wrong with it. I decided to contact Jeremy after doing a Google search for local computer repairers and thought his reviews looked good. I was able to bring my laptop to him the same day, and 2 days later it was fixed ready for collection, even though I had said it wasn't urgent! Jeremy also cleaned up the software and added more RAM, for a reasonable price. Very happy with the laptop now. It has a new lease of life when I had feared it was irreparable.
I had several issues with my Dell P.C. I contacted Jeremy who acted very promptly and soon had his expert eye on the various issues. All issues were identified quickly and resolved. Jeremey kept me informed at every stage of the process. In summary highly professional, knowledgeable and honest. I can highly recommend this company.
Jeremy provided a great repair service for my 2011 Mac Computer that suffered a PSU failure. Jeremy replaced the required components and resolved the issue. A really effective salvage of a good machine.
Laptop problem, wouldn't load anything. Taken to Jeremy Thursday afternoon. Problem diagnosed by the evening and after giving the go ahead I collected it Friday afternoon. Now so much quicker and up to date, and cleaned externally. Thoroughly recommend.
I hadn't used Jeremy's services before but knew I'd seen Apple repairs advertised somewhere in Belper, on searching, his name came up so I got in touch. His reply was immediate from an automated inbox, saying he was busy but would be in touch shortly. Within the hour I had an answer to my question and a way forward at a very reasonable cost. We dropped our Mac off the following day and 48 hours later we were up and running again, as good as new! Jeremy is very honest and his prices are very reasonable; our main concern was handing our computer, that we use for our online banking, over to a stranger so trustworthiness was essential for our peace of mind. We would not hesitate to use his services again, we can highly recommend him. Thank you Jeremy.
My PC suddenly stopped working, and having a big workload I was desperate to have it fixed in a timely manner. I saw Jeremy's page on the Derbyshire Trusted Trader website. I left my PC with Jeremy. He got back in touch within 24 hours and I was able to collect it, working beautifully and much faster. I now intend to have Jeremy out a couple of times a year to maintain my computer, which is great, because I have no knowledge or inclination to learn about tech, I simply don't have time! Since the original job he has paid me a visit and resolved an internet connection issue I had. He's a very friendly, knowledgeable chap and I have no hesitation in recommending his services.
I took Jeremy my very old laptop to see if it was worth upgrading/repair. He carefully explained that it was not and went through the options for replacement. He quickly sourced a nearly new one with updated software at a very reasonable price. Altogether efficient, friendly and inexpensive service.
I recently used Jeremy Stuart to upgrade my iMac's RAM and internal hard-drive and he did a fantastic job. It's gone from sluggish to very fast. I highly recommend Jeremy for all your computer needs. He's very friendly, knowledgeable, made useful suggestions and worked quickly and efficiently.
My 4 year old Dell tower began telling me it's hard drive was failing, a couple of e-mails and a phone call to Jeremy had me dropping my tower off with him at approx. 09:30 one morning, mid morning my phone rang and Jeremy talked me through the options for fixing it, Jeremy took great lengths to explain what would be best for me and my needs in a no pressure, easy to understand way, advising me of costs at every step of the way, I gave the go ahead for the repair to be carried out and a couple of hours later my phone rang again to tell me it was done, working perfectly and ready for collection!! I can't fault Jeremy and the service he provides and would happily recommend him to anyone looking for computer repairs.
Excellent prompt service. Sorted my Laptop within hours and had it upgraded to save purchasing a new one. Friendly and polite and very efficient so would recommend him.
I would definitely recommend Jeremy. He was very quick to reply to my enquiry and he sorted out my laptop problem super quick. Thank you
I had an issue with my iPad which kept disconnecting from the internet. Jeremy identified the issue and fixed the problem. A great help, at a reasonable cost. Would definitely use again.
I would highly recommend Jeremy. Fast response and very helpful. Nothing was too much trouble. First class service.
I have used Jeremy on a number of occasions to sort out my laptop, email issues and printer advice. He is very capable, responds quickly and is very efficient. I will not hesitate to use him again if the need arises.
For some years now I have used Jeremy's services, having found that as extreme age leaves technology lagging yet more, so a vibrant skill like his is ever more useful. Something as vital as regularly backing-up work done or making a PDF from a Word document, not least explaining such terms as PDF, Jeremy takes you through the process until he sees that you have it mastered, then monitors you through it, doing so with a patience that takes into account technical duffers as thick as yours truly. Then there is the matter of supplying equipment, both physical items, like laptops, and programmes of every sort: I'd be very surprised to find any other tutor/dealer who could supply them at such reasonable terms. But with the whole field, trust is vital, and in that I have time and again found Jeremy cannot be faulted. Whether it's to instruct you in the basics, or delve into the most arcane areas of computing, I can without fear or favour, recommend Jeremy to anyone out there.
I would highly recommend Jeremy. He was very quick to reply to my initial enquiry. Communication is great and he sorted out my laptop super quick. Thank you.
I phoned Jeremy to see if he could help out with my laptop which was crawling along and I'd virtually given up using as it was too frustrating. He had been recommended, so I was happy to proceed with an enquiry. He answered the phone immediately with a friendly manner and I visited him later that day. I found him to be in control of diagnosing problems with my laptop and he suggested an upgrade would sort the problems out. Most things were rectified the same day and just had to wait for a replacement part. He has put me a help sheet on the desktop and gave me a demo of how to do a back-up. I found his tuition skills very good. I'm here using my laptop and it seems like new! I can recommend Jeremy if you need a speedy, efficient service.
Jeremy is brilliant, fast and efficient. He is also very fair in his costings and will never over charge. His extremely knowledgeable and really pleasant to deal with and he is definitely someone who I can trust. I will be recommending him to all my friends.
Brilliant, quick and efficient service.
Not used Jeremy before but chose him as he was local and had excellent reviews. Very impressed first time user. Prompt response to the call with excellent communication and attendance to sort out the problem with my I Mac system. I will definitely use again.
Work was excellent, efficient and effective. Very pleased.
My desk top PC recently died on me and I immediately thought of Jeremy, who had helped me out before. I rather imagined that he would say that a 9 years old computer was too old to bother with, but on the contrary, he told me it was a good spec and had it repaired and returned to me within a couple of days. This meant that I did not lose any data and was back to normal as if nothing had happened. Magic! We then moved onto my second hand laptop, which did everything I wanted it to do, but very slowly. More Jeremy magic: it now feels like a brand new laptop and is a delight to use. I am more than happy to recommend Jeremy, he is an absolute star!
Was pleasant, punctual and very knowledgeable and competent. I would definitely use him again should the need arise and wouldn't hesitate to recommend him.
Right from the get go, Jeremy was incredibly amiable, knowledgeable and informative and immediately instilled my confidence in his abilities to resolve my laptop issue. He gave me an concise breakdown of what would be involved, how long it would take and what it would cost so I could take some time to decide if I wanted to go ahead instead of fixing it myself. Inevitably I didn't get round to it, but within a matter of a 2 or 3 days, the part had been ordered, fixed and was available to collect. I couldn't be happier with Jeremy's superb quality of service and would not hesitate to recommend him to anyone needing advice or repairs. The added bonus is that Jeremy has a Zero Waste policy, so you can sleep comfortably knowing that you have not contributed to landfill. Thanks Jeremy!
Highly recommend Jeremy. Great service and very knowledgeable. Happy with the price he charged too. Always happy to help.
This is the second time I have used Jeremy. This time it was to replace a faulty cooling fan and generally tidy up the system to get back to a decent operating speed. Mission successful on both counts. Thanks Jeremy.
Fast and efficient service and repair done within 48hrs. 'Excellent'.
Jeremy helped me decide on a new laptop and came to install it, he transferred all my progs and folders and I was up and running with no problems. He was prompt in answering my call and arrived at the time agreed, I have no problem with recommending his services to anyone who needs help.
I first contacted Jeremy some years ago when I had a problem with my hard drive, which he sorted out very well. This time I decided that it was time for a new laptop and I asked Jeremy to source one and he came and set it all up for me and downloaded everything from my old laptop. It was a very successful and very prompt service, to be highly recommended.
Very prompt, helpful and efficient.
Again, Jeremy is able to come up with the best solutions for my IT needs. Everything provided quickly, and with very understandable IT terminology and explanation. Definitely, an excellent and human 'go to' man for IT support.
A huge thank you to Jeremy for saving my unresponsive MacBook Air in just a couple of hours. Open, honest and friendly service, highly recommended.
Excellent service provided.
I rang Jeremy about a problem with my Lenovo laptop. Within a few hours he'd diagnosed the problem and gave me some really good advice. His honest advice didn't enable him to make much money from the situation. He could have done and Id have been none the wiser! I found Jeremy to be a very pleasant, honest person who provides a quick, efficient and reliable service. I will definitely go back to Jeremy with any future computer issues.
Jeremy did a fantastic job on our laptop, it is so much faster and a very quick turn around. Thank you Jeremy.
I've used Jeremy twice in recent weeks, and both experiences were first class. My first call was about an old Mac that was running slowly. Rather than get me to take it in, he spent time understanding the problem and gave me lots of great advice on the phone to speed the machine up, things I would never have known about. He didn't jump straight to wanting to charge me, and in fact he didn't! In demonstrating his knowledge he gave me confidence and trust such that I would definitely use him again. The second time was a dead external hard drive, which Jeremy diagnosed and fixed it within 24 hours for avery reasonable charge. I highly recommend Jeremy!
Jeremy responded very quickly to my request for him to install my laptop and printer. He also wiped my old hard drive clean and took it away to be recycled - a great part of his service. He answered my very basic questions simply and patiently and I would strongly recommend him as a trusted trader.
Our laptop was failing to boot up and after delivering it to Jeremy he phoned me after a few hours to let me know what the problem was and what he proposed for fixing the problem. By the next morning he had recovered the data, installed a new hard drive and re-copied the data back onto the laptop. Within 24 hours of giving him the laptop I had the laptop back at home fully operational again. Excellent communication throughout and five star service.
My laptop crashed during a Lenovo update. Lenovo support quoted 8 days to sort. Contacted Jeremy who was able to look at the issue within half an hour of my call and fixed the problem the same day. Cheerful, polite, and knowledgeable. Will go back to Jeremy with all laptop issues in future.
I had problems with the keypad on my laptop. Jeremy quickly found the cause of the problem and had it sorted within four days. Absolutely no fuss and he made using the service very easy. I have no hesitation in recommending Jeremy to undertake computer work.
Very professional and efficient.
He definitely knows what he's doing.. he is reliable and trustworthy. I left him with my Mac book and a small list of issues.. within an hour I had a call to tell me what the issue was and what the options I had, he was really good and explaining things.. I gave the go ahead and within couple more hours it was done.. couldn't believe it. I was expecting to pay loads and the price was really reasonable. Would and will be recommending Jeremy to many people.
Really quick, efficient, friendly service. Very reassuring to rescue files from a broken device. Highly recommend!
Prompt, efficient and friendly. Would highly recommend and use again.
Jeremy carried out a check on my Android mobile for a possible malware issue. Quick and prompt service and has solved the problem. Would definitely use again for further IT issues.
Jeremy provided a super speedy service and got my laptop 'fixed' and back to me within 24 hours. Very impressed.
Would use again with confidence.
Jeremy went the extra mile and then some to sort out my laptop, very helpful and informed. He was in the middle of moving house and still found the time to sort my repair out. Would happily recommend his services.
I put up with my slow laptop for a long time other experts told me it was an antique and to buy a new one. Enter Jeremy and it's fixed.
Jeremy helped us recently to replace our old and failing laptop with a new system, perfect for our needs. He listened very carefully to our requirements and delivered and installed the new laptop that same day. He also repaired and upgraded our old laptop and sorted out a few issues we had for some time and had just lived with, so we now have a system well fit for 21st century computing. He is very polite, professional and efficient and his service is super quick and excellent. He is very reliable and knowledgeable and we would have no hesitation in recommending him. He will now be our first point of contact if we need IT help in the future.
Excellent service. After a potential scam left me anxious and my laptop behaving strangely Jeremy was super helpful and super fast to respond. Jeremy cleaned up my laptop, ran checks and reinstalled my virus protection. Jeremy offered lots of helpful advice and even installed my printer. My laptop is running better now than it ever has.
Certainly knows what he is doing. Did a great job repairing my pc. I've never known it to run so quick. Would definitely recommend.
Jeremy was happy to assist when our mini tower decided not to work. He diagnosed the issue, sourced the parts and kept us up to date whilst waiting for it to be repaired. Jeremy was very professional, efficient and helpful and we will not hesitate to use his services again.
I have been using Jeremy's service for helping me with using my computer and fixing it when it has problems for a couple of years now and I find Jeremy to be patient, very helpful and he speaks in plain English! I am very happy with his service.
We approached Jeremy when our laptop simply stopped working. Now it works splendidly! Thank you, Jeremy, for your help and excellent service.
Got my main SSD swapped for a bigger one, Jeremy Stuart did it very quickly after contacting him. Very pleased with the service, friendly too! Highly recommended.
Computer running slow, often not connecting with internet. Jeremy explained in a clear, concise way, various options of what may be wrong and needed in each case. I have no hesitation in recommending him and if necessary would use his services again.
Jeremy is very friendly, knowledgeable and proficient. He completed a comprehensive repair to my fairly old laptop and restored everything without losing any data or software. It now runs better and faster than ever before. I would certainly recommend his service to anyone.
Excellent and friendly service, thank you.
Excellent service would 100% recommend. Exceptionally responsive and fast with the repair. So glad to have a working computer again for a reasonable price. Great value for money, 5* service.
I called up and explained the issue with my sons laptop. Jeremy understood it completely and detailed exactly what the cost might be etc. we agreed the job and it was done perfectly and on very quick time - great service - 100% positive.
Jeremy was very good after my desktop computer ceased to start up. I contacted him on a Monday, agreed to deliver the PC to his home address that afternoon and he rang me late morning on Tuesday to say he had diagnosed the problem, replaced the offending part from stock and it was available for collection! When I collected my PC he also talked me through some software he had installed to synchronise back-ups to an external hard drive and also answered a further query that had been bugging me for a long while. Would definitely recommend.
Jeremy was so good. Friendly and helpful. He explained everything about my Mac problem and detailed the costs. Nothing seemed too much trouble and I will definitely use him next time I have a computer problem. He was so quick and efficient too.
Jeremy provided all the soft and hardware surrounding our upgrade of Windows version for a typical domestic installation, including making a visit to our home to ensure that everything e-mail, back-up, etc. worked properly in situ. We were entirely satisfied with his capability and service, and would be pleased to recommend him.
My laptop broke down and I don't want to go to a random PC doctor, luckily I have a recommendation and no regret, this guy is good, fixed it in 2 days Thanks Jeremy. Highly recommend from me as he works in home so you won't pay more compared to a PC doctor shop.
Jeremy is very helpful. he sorted out my computer very quickly and I am highly satisfied with his service.
Jeremy is excellent at sorting out IT issues for those who are confused and not confident in this area. He is friendly, polite, professional and fantastic at what he does.
This is the second time I've used Jeremy's service and expertise. The first time was when my Dell laptop ground to a halt and I'm pleased to say that a year on it is still running better than when it was brand new. This time my daughter's Lenovo laptop suddenly wouldn't turn on - it was an unusual fault that Jeremy diagnosed quickly and when I returned it to my daughter, she thought I was handing her a new laptop because it was pristine on return. Jeremy will always look for the most cost effective solution and his rates are extremely reasonable.
I am extremely impressed with the service I received. Jeremy talked me through my options and didn't try to bamboozle me with jargon. My laptop has had a new lease of life! I thoroughly recommend!
Efficient service at a reasonable price. No problems.
Jeremy was fantastic. Knew just what needed doing and sorted my problem out straight away. Excellent.
Jeremy quickly analysed the problems with my laptop and resolved them: a prompt and effective outcome.
Jeremy has solved laptop problems for me on several occasions. The latest was during the Christmas period - he called me back although still on holiday. He came round and all the problems were efficiently solved. I had another worry a couple of days later and he kindly talked me through it on the phone. I would not hesitate to recommend his service to anyone.
I am so impressed with the service Jeremy provides and at such a reasonable cost. My computer was running increasingly and frustrating slowly. I was worried that it might become unusable and I would lose all my data and software but was also concerned about the time it might take to resolve the problem as I use the computer daily. Jeremy absolutely understood my concerns. He asked me to bring in the computer as early as was convenient for me and fitted a new cloned hard drive over the weekend. Jeremy consulted me before removing any superfluous software and my computer now runs better than it did when new and I have lost none of my data. Jeremy answered all my questions patiently and professionally and demonstrated various procedures. I couldn't recommend him more highly.
Excellent service from Jeremy - he repaired one laptop by replacing the hard drive, and improved the speed of another. All work was explained before starting, and carried out efficiently and at a fair price. Would definitely recommend and use again.
Jeremy gave a quick and helpful service, he explained everything very clearly. My laptop is now a lot quicker. thank you, Jeremy.
I have used Jeremy a few times now and he always provides excellent service and honest advice. I had a problem with my laptop booting up. I dropped it off at 4pm, Jeremy identified a couple of issues including hard drive replacement. I was able to pick up at 9.30 the following morning and laptop is as new. Would highly recommend.
A very quick efficient service. Jeremy was a lovely guy.
Jeremy is very helpful and friendly and he made the transition from my desktop to my new laptop easy to understand. I would recommend him.
Very helpful, clear and informative. He quickly and professionally resolved our problem and explained the work which needed to be done. We would highly recommend him and would use him again without hesitation.
Would highly recommend Jeremy who is honest, friendly and very knowledgeable. Laptop is like new. Excellent service! A definite 5 stars for sure.
Very helpful as I navigated some unclear territory. Good replacement laptop. Thank you.
Thought I'd have to buy a new laptop but once I found Jeremy to work his magic, the laptop is working better that ever. I will definitely use and recommend him again. Many thanks.
I would highly recommend Jeremy who helped me retrieve my photos and documents from my MacBook which was no longer working. Following a replacement hard-drive I can now use it again and Jeremy kindly took the time to show me how to carry out a regular back-up.
It's always with great confidence when Jeremy is required to resolve any computer or wi-fi issues that we have. He always finds a solution to our problems and does so with professionalism and huge resolve. I recommend him highly.
Jeremy upgraded the system SSD on my laptop from 128GB and cloned the old information over on to the new 1TB SSD, there have been no problems since he did it. He was very friendly and helpful and worked things so I was without my computer for the minimum time. I'd be happy to use him again and have already recommended him to my sister should she need work done on her computer!
Jeremy was great, he was very friendly and efficient, his customer service was superb. I took my computer in on Saturday and picked the computer on Tuesday which I thought was excellent as it was Bank Holiday weekend. I will definitely deal with him again. He was also very reasonable with his price.
Jeremey responded to my enquiry quickly and efficiently. Will certainly call on him again for support.
Friendly, efficient, fast service. Took my PC in on the Thursday and fetched it back on the following Monday fixed and ready to go. I will certainly use Jeremy again if I have any other I.T. problems.
When my PC failed, Jeremy quickly diagnosed a problem with the power supply and a dislodged PC cooler. Everything was promptly fixed at a very reasonable price and the PC is now running smoothly.
Excellent - a PC repair and consultancy service you can trust 100%
Jeremy went above and beyond to source a laptop charger for me at very short notice. Would definitely recommend for all IT services. Excellent customer service.
Jeremy looked at my sons laptop, he gave me several options from repairing it to buying a new one. We got it repaired for a good price. Very pleased would use again.
From the speedy response to my original query to quickly sorting out the problem on my laptop Jeremy kept me informed. He was approachable and patient and explained things clearly to a 70 year old "technophobe". I can definitely recommend him.
Severed broadband connection problems over some time. Jeremy soon identified the problem, handled the relevant operators to resolve the problem resulting in an engineer attending, spending half a day, to fix the problem. Now fully connected and happy. Wish I'd called Jeremy sooner!
Cheerful and competent. Enjoys being fed and watered.
Jeremy responded quickly and was very friendly and helpful. We would not hesitate in using his services again. Well recommended.
Jeremy responded quickly and dealt very efficiently with a number of problems, including network access issues. He is knowledgeable, friendly and explains what he is doing and why. I would recommend him to others.
Excellent in all regards and it was a challenge that I passed to him to repair.
Very pleased I searched Trusted Trader looking for someone to supply and fit battery to old laptop. I found Jeremy who I contacted, yes he could get the battery and fit and the price quoted was fair. I will certainly use Jeremy in the future.
Jeremy was very efficient and responded quickly to my call. He sorted out my laptop the same day and explained everything in laymans terms. He is very professional and I was very happy with the service he provides.
Jeremy provided an excellent friendly service at a reasonable price, when sorting my Tablet issues. He definitely knows his trade and I would happily recommend him.
Jeremy is a personable and friendly chap who quickly answers enquiries and keeps you informed every step of the way. Jeremy replaced a battery in my MacBook - which is working perfectly. There was a slight mishap with the job which was quickly rectified to my satisfaction. I highly recommend Jeremy, he has a great work ethic and prides himself on doing the best job possible.
An excellent and professional service from Jeremy. Friendly and knowledgeable and very reasonably priced. Will definitely use again.
I have used Jeremy's service for many years and have found him competent and honest each time. He has lots of patience for the not so confident like me, people who are rather scared of new technology.
Very happy with the service provided.
Jeremy is so professional, really friendly and approachable, and he sorted me out with a new laptop for me in less than 24 hours, after trying so hard to fix my old one. He was so quick to respond to my call and I would fully recommend him. Thank you!
Jeremy knows his stuff. He is fast and very knowledgeable. Safe pair of hands. Reasonable charges.
I received excellent service and help, time was spent resolving my problem and making the laptop more efficient and run faster. I found the gentleman both friendly and very informed. I will happily use this trader again and recommend him to others without reservation.
Jeremy was very helpful. I had been having problems with my laptop for sometime, lots of bugs and running slow needed a lot of help and he was great sorting everything for me. Explained what he had done and he had it working properly in no time at all. Very reasonably priced. I was recommended Jeremy by my neighbour and in turn I would recommend him to my friends and family.
Jeremy was very efficient and helpful, solving a major problem with the hard disk on a laptop computer. He was quick to deal with the issue, communicated well and explained everything necessary clearly and patiently. Wouldn't hesitate to use him again. Excellent service.
I had really good service from Jeremy today. He sorted the issues on my PC. Everything is now working normally again. The issues were fixed in a day, so a very prompt, quality service.
Jeremy carried out my laptop screen repair in record time and within 24 hours of me 1st contacting him. Great service.
Prompt and professional service. Helpful advice and further support offered. Will certainly use again.
Excellent and reliable service.
Very knowledgeable, efficient and friendly guy. Understood my issues and fixed them quickly at a fair price and in the timescale advised. Would definitely recommend.
Jeremy solved our laptop screen problem quickly and efficiently.
Would highly recommend Jeremy for laptop repair. He sourced parts and executed the repair to the hinge and fan within the tight deadline that we had to work to. He was professional, knowledgeable, polite and friendly and was flexible enough to discuss things outside normal working hours as and when required. We would definitely use him again - 5 stars!
I found Jeremy efficient and knowledgeable in sorting out my laptop problems. I would definitely use him again.
We found Jeremy at Facebook page and called him about our PC problem and he's done a really good with it. Our PC is working very well thank you very much.
When my laptop had a nervous breakdown, Jeremy sorted it very quickly, courteously and with no fuss. Now works faster than when new.
I contacted Jeremy for some help sourcing a laptop. We had a very tight budget so I didn't hold out much hope. However he swiftly found the perfect machine within budget, and I'm delighted. Jeremy is a pleasure to deal with and I can't recommend him highly enough. Thanks Jeremy.
I had something of a crisis with my laptop one morning, and so cannot believe my luck in finding Jeremy. He was able to do what turned out to be a major re-build of my computer, and went above and beyond in working into the evening to get it finished. Trustworthy, competent, safe. And whilst an invoice is never popular, he was completely clear in explaining the charges and efficient in accepting my payment.
Jeremy came to my home to fix a problem I had connecting to the internet and to take away a laptop which needed a new screen. He was very knowledgeable and the cost was reasonable. I would certainly recommend you contact Jeremy for any issues you have with your PC.
After my laptop suddenly stopped functioning I was at a loss as my warranty had just expired and my own attempts to "google" the issue had been fruitless. Jeremy explained the potential issues/remedies and costs up front and I felt confident leaving my laptop in his care. Repairs took less than 24 hours at a very reasonable cost. I would definitely contact Jeremy again for any future issues and recommend him to friends and colleagues.
Jeremy paid me a home visit to sort out the email problems which I had on my laptop. All is now working well. Jeremy quickly realised my laptop was rather slow to respond when prompted and recommended he could replace my hard drive to speed things up. This was done and is now so much better. I would recommend Jeremy to anyone experiencing similar problems, he even had time to give me some tuition on downloading some music from my cd's onto a memory stick. I feel I paid a fair price for his prompt service.
Jeremy provided a quick and efficient service, at a reasonable cost. I will definitely use him again and would happily recommend his service.
Great work from Jeremy with a fast turn around, already recommended him to others for work and will now be my next stop if I need future repairs. 10/10
Jeremy was very considerate of my requirements. He was generous with his time and expertise.
After speaking to 5 different places who couldn't find the screen for my laptop I spoke to Jeremy who found the right one within a few minutes gave me a price half of everyone for supply and fitting at 115.00 which was cheap and more than half the price of everyone else, the quality of the screen is the same as the factory one, I would not hesitate to recommend this business to anyone.
Jeremy helped us with all aspects of IT. Friendly efficient service that was tailored to our requirements.
We found Jeremy as we were looking for someone local in Belper to help with our various computer issues. Jeremy has been really helpful is very flexible in his working patterns and very reasonably priced. He will also come to you if you need it. I would recommend him without reservation, we will continue to use his service in the future.
Jeremy responded to my e-mail quickly regarding my lap-top problem and resolved the issue in a matter of days. I had e-mailed 2 other local PC repairers at the same time as making contact with Jeremy, neither of whom responded! Jeremy's good communication throughout was much appreciated.
I can't recommend Jeremy enough. Fixed my daughter's laptop screen in time for the new school term. Always on the end of the phone and explained the cost and options really clearly. Excellent Service.
Jeremy replaced a laptop screen for us. He was easy to talk to about the problem and get advice. A very friendly and efficient service. Highly recommended.
Excellent, well beyond excellent, Jeremy is personable, polite, and passionate about his business. Jeremy took time to explain things to me and offered me advice on how to work certain elements of the laptop, just over and beyond the call of duty. The laptop is working fine actually better than when it was new, Jeremy is like a top surgeon in his field of expertise who is honest and reassuring at the same time. Such qualities are seldom seen in the world of business today, it all seems robotic and detached, so if you want the best service and great after-service then Jeremy is your man.
Excellent PC and Repair Service. As a small business, you need a fast and responsive service you can trust, when you experience PC issues. Can also highly recommend Jeremy's tutorial services. He has a wealth of knowledge and shares information in a way that you can understand and learn.
I discovered Jeremy through a Trusted Trader search and was impressed by the favourable customer reviews… I now can add to those reviews. Jeremy responded promptly to my initial telephone contact and patiently listened to the problem I was experiencing with my laptop screen. He quickly diagnosed the fault, ordered a replacement part, and completed the repair at a very reasonable price. I was impressed from start to completion, will definitely be using Jeremy's services in the future.
I was recommended Jeremys' service by family and very grateful for that. Thank you to Jeremy for his excellent guidance in helping me choose a new laptop for my needs. I am so pleased with it and feel reassured that I can contact Jeremy if I have any IT queries in the future. Jeremy also helped with other technology questions I had and I learnt a lot from him! Very knowledgeable, trustworthy and friendly. Highly recommend.
Jeremy procured and installed a new printer for us very quickly and efficiently, a good guy and a local professional who knows his trade inside out.
I asked Jeremy to help me out with two laptops based on the strength of his past reviews and was glad that I did. He replaced the screen on my wife's laptop which had drowned! and following further discussion with him opted for a new drive and also a backup drive. The machine is now so much faster and we have the security of being able to easily back up. My own computer also needed a new screen and hinge and again also chose a new drive plus back up drive as well as faster RAM - again much faster. For both machines Jeremy transferred all data nothing was lost anywhere and sorted out some other incidental niggles and was always available to explain what he was doing and answer any queries. All in all a good experience and cheaper than buying two new replacement computers which would not have been to the new faster specification.
I warmly recommend Jeremy, who has very ably solved a number of computer and printer problems for me, with modest charges, looking for ways of saving me money. He responds to calls promptly and works hard at his jobs. Professor Brian Moloney.
Friendly man and excellent PC knowledge, extremely grateful to find him.
I've had the need to call on Jeremy twice in the last couple of years. I've found him to be honest, reliable and a pleasure to deal with. I definitely recommend his services if you want your computer issues resolved quickly and at a fair price.
Jeremy sorted out my problem very quickly and soon got my PC working again.
Friendly, prompt service. From my initial telephone call I was confident that my laptop would be in good hands. Having described the problems Jeremy gave me accurate suggestions as to the likely causes and a means of improving overall performance. He executed the maintenance and modification tasks in good time and I am delighted with the results.
I can thoroughly recommend Jeremy Stuart. He sourced a new computer for me at a very reasonable price, saved my files, and patiently and cheerfully explained new procedures to a totally non-computer- literate person. I was very pleased to find him.
With the demise of Windows 8, I bought a new Windows 10 computer. Unfortunately I couldn't use the Easyshare from my old computer to move 20,000 photos and 30 days worth of ITunes from the old to the new computer, but Jeremy got everything sorted out for me. Highly recommended for old codgers like me when computer help is needed.
Jeremy has always provided me with an excellent and friendly service over the past few years. Very reliable and patient and will definitely be contacting him again in the future. I would 100% recommend him.
Jeremy is very helpful and informative. He managed to retrieve all my old files and advised accordingly. I would highly recommend him.
Some years ago I suffered a brain injury which sometimes make a lot of things difficult. Jeremy understood that and responded accordingly. His work for me in changing over to a new laptop I purchased from him has been excellent and most positive. I am vey pleased with it. A most intelligent man with grade one knowledge and understanding. I highly recommend him to anyone.
I was having real problems with sound on Zoom and was on the verge of buying a new computer. Jeremy looked at my laptop and very soon had the problem sorted out alongside fixing other things which were badly affecting it's performance, thus improving the laptop and saving me a considerable amount of money. I happily recommend Jeremy as someone who is both thoroughly competent and pleasant company.
Excellent service! Jeremy made me welcome and relaxed in his home, where he quickly got to work to identify and satisfactorily solve the problems with my laptop and iPad. I thoroughly enjoyed my time with Jeremy, and also gleaned useful information to expand my somewhat basic knowledge of computers! I thoroughly recommend his service and would not hesitate to seek his assistance in the future .
Very good, reliable and professional service.
Jeremy supplies an excellent service, is extremely knowledgeable and quick to respond. He keeps you up to date throughout the service/ purchase and is super friendly. Jeremy is refreshingly honest too, thank goodness I discovered him for all my tech woes! Cannot recommend him highly enough.
Very happy with the service offered. 2 repairs carried out promptly, efficiently and at a fair price. I would definitely use him again.
Great service.
When my PC hard drive failed, I feared I had lost all my files, which included irreplaceable photos. Not only did Jeremy restore the PC to a fully functioning condition, updated to Windows 10 and a full suite of software, but all my old files were recovered. I now have a quite high spec PC at a much lower cost than buying new and I have my old files. I also had a laptop with an intermittent fault, which other companies failed to diagnose and resolve after several attempts, restored to reliable working and upgraded spec, again much less costly than replacement.
Jeremy is very friendly, experienced and knowledgeable. A very efficient service!
I went to Jeremy with a real problem on my desktop and within few days he had re-installed everything, I lost nothing and it is now working superbly. Jeremy was good to deal with, not over expensive and I will use him again if I have a problem.
Jeremy knows his stuff and is a quick worker. Very efficient. I would certainly recommend him.
Jeremy has solved several problems with our PC in the last few years. He is friendly, works efficiently and gets to the root of the issue and his fees are very reasonable. I have no hesitation in recommending his services.
I was very satisfied by Jeremy's work. My laptop crisis was solved speedily.
Jeremy offered me lots of advice before I took my laptop to him for repair. He was very conscientious and diligent. Unfortunately, he wasn't able to fix my laptop fault, but he went as far as he could before concluding it wasn't worth going any further. So he is honest. Perversely, the fault corrected weeks later, so maybe he did fix it after all?
Jeremy is excellent with IT support, I definitely would recommend him. He is very knowledgeable, friendly and professional. He clearly explains what he plans to do at each stage and always keeps us informed.
Just had both my laptops fixed, very professional service and quick turnaround. I would highly recommend, very happy.
I contacted Jeremy for help with zoom sound quality. He resolved the problem quickly and efficiently while exhibiting the utmost professionalism and courtesy. Jeremy has the ability to talk IT to technophobes without being patronising or the slightest bit condescending, a rare quality indeed. It makes him an invaluable go-to guy for all IT issues. Heather
Excellent personal service. Went out of his way to solve our computer problems.
Excellent service. If you have a computer problem - Jeremy will sort it.
Excellent customer service. My laptop has been cleaned and repaired after a tea spill! It is like new again. Thank you.
I asked Jeremy to come and sort out my printer, which was overlaying photos with horizontal lines. He not only did this efficiently but also speeded up my computer considerably and showed me a quick way to back up. All at reasonable cost. I would recommend Jeremy to anyone having computer problems.
Excellent service at a very reasonable price.
I contacted Jeremy for advice regarding several problems I had with my workstation. Jeremy listened, made excellent recommendations, booked my kit in for appropriate work and gave me a very reasonable cost. This has all been completed now exactly has he stated and I really could not fault anything. To have an 'IT' conversation at a relevant technical level without being made to feel 'out of my depth' or even totally lost comes naturally to Jeremy, this is priceless and very refreshing - thanks and will definitely use your skills again.
I asked Jeremy to install a new printer on all our laptops - he was prompt, polite, professional and patient, ensuring that all machines had connectivity. I have used him before and I will always use him again.
I wanted to support a local business person during these difficult times. I was not disappointed with the attitude and service which Jeremy provides. His knowledge and understanding is second to none. Excellent service and would highly recommend him if you have a computer problem.
I thought my laptop was unrepairable gave it Jeremy with 2 days been repaired its like a new laptop. If you need help don't go to one of the big companies go to a man who knows want he is doing.
Jeremy is extremely professional, polite, friendly and very knowledgeable on my first meeting with him. Sorted my laptop quickly and at a very reasonable price. Explains things in easy to understand laymans terms with no confusing computer jargon. Highly recommended, will certainly contact him again if needed.
Jeremy was prompt in getting back to me and very helpful in sorting the problem with my laptop. I found Jeremy to be a very personable, friendly person and he is very honest in his dealings. He is very good at explaining things in layman's terms without being patronising. I would have no hesitation in recommending his services and I would be more than happy and confident in using his services again if I needed to.
Excellent service from Jeremy - responsive and great quality repair. My MacBook is like new!
A very friendly, helpful and efficient service. He understood our problems and spent as long as necessary to instruct and reassure us. Will definitely be using him for any future problems. Thank you for your patience Jeremy.
Jeremy is very friendly and knows what he is talking about. My lap top kept freezing and Jeremy found the problem and fixed it. Will certainly use him again.
Thanks Jeremy, new OEM battery fitted good reliable professional service, while I waited.
Jeremy is really professional, even from the first phone call made I knew he was dealing with my laptop issues with his very good quality service.
Whilst backing up my laptop onto an external hard drive, ready to move it across to my new device, my laptop presented me with the dreaded 'blue screen'. Within 20 minutes, I had lost over 10 years worth of data. Frantically searching for options, I came across Jeremy through a Google search and honestly, I am so thankful for him as he promptly managed to get access to a very damaged hard drive. Over 2 weeks, he retrieved 2TB worth of personal and professional date. In addition to this, he advised me on what I should do to ensure I never had to experience this again. Jeremy is professional, kind and he understands the value of personal data. Through ongoing correspondence, Jeremy presented me with various options with a final cost for his services which he stuck to. This man knows his stuff and you can only expect an honest service from him. I highly recommend Jeremy and will forever be thankful to have what I thought was lost.
Jeremy visited my home, he updated my computer and gave me tuition in how to operate the improvements he had installed. I have limited experience of computers and he put me at ease from the outset. I would definitely recommend him.
Jeremy was efficient, helpful and fitted my new laptop screen in minutes. Would recommend and use again.
Amazing service by Jeremy. Very pleased with the quick service and response. Definitely made me feel satisfied with his service.
Excellent service, advice given and issue resolved.
Good service. Found me a reconditioned laptop which is working well.
Fantastic swift service, really helpful and efficient.
Jeremy is well worth contacting with your laptop queries. He listened to my requirements for a recon laptop, asked a few relevant questions and had the laptop selected and prepped for me within a very short space of time. On delivery Jeremy carefully took me step by step through the process for me to obtain the results I needed and watched me as I repeated the procedure. Top lad. Knows what he's talking about. I recommend him highly.
A good job all round, Jeremy is reliable and you can have every confidence of getting a good service what ever your needs.